Infor CloudSuite EAM: Enterprise Asset Management Overview
Infor EAM is a standalone, best-of-breed enterprise asset management system used by asset-intensive organisations such as utilities, energy, transportation, government and mining, independent of their ERP platform. It runs on AWS through Infor CloudSuite, combining preventive and predictive maintenance, IoT sensor monitoring and mature GIS integration for spatial and linear assets.
Asset Management is a core strength for Infor CloudSuite — a primary capability included in standard deployments. The product is best suited to large enterprises wanting industry-specific cloud erp.
- 6of 16
- Capabilities confirmed
- 27
- Documented features
- Asset Lifecycle
- Strongest area
- Maintenance Management
- Thinnest area
Infor CloudSuite asset management capability coverage
How Infor CloudSuite scores against the 16 asset management capabilities we track across every ERP in our catalogue.
- Asset Lifecycle3 of 8
- Maintenance Management3 of 8
“Not documented” means our research has not confirmed the capability either way — it is not a finding that Infor CloudSuite lacks it. Coverage is scored against one shared capability list, so it is comparable between products.
What's in Infor CloudSuite asset management
The asset management scope Infor CloudSuite ships, grouped as the product itself organises it.
Contracts4
Covers setting up, creating, invoicing, and amortizing service contracts, including rental agreements and coverage-time calculations.
- RentalsCovers setting up rental agreements, tracking item rental history, and creating long-term rental contracts.
- Setting Up RentalsConfigures a rental agreement by setting up each rented item on the Service Items screen.
- Generating an Item Rental History ReportReports the contract lines tied to a chosen range of rented units or items.
- Creating and Invoicing a Long Term Rental AgreementCreates and bills a long-term rental agreement, launched from Service Contract Rental Agreement screen.
Will Infor CloudSuite meet your contracts needs? Build your requirements and perform a full analysis.
Build my requirements →Units14
Covers tracking serviced items and units, warranty codes, unit configurations, and resolving customer/unit conflicts.
- About Items, Units and ServicingRecords service characteristics for items a company manufactures or services, including skills required to work on them.
- Maintaining Warranty Codes for ItemsSets up the codes used to determine which warranty type applies to a given item.
- Running the Warranty Expiration ReportLists expired warranties for a specified range of values.
- Configuring UnitsCovers reviewing, building, updating, and reporting on unit configurations and their subcomponents.
- Using the Unit Configuration FormReviews and breaks down everything that makes up a unit, including its subcomponents and any replacement parts.
- About Items, Units and ServicingRecords service characteristics for items a company manufactures or services, including skills required to work on them.
- Maintaining Warranty Codes for ItemsSets up the codes used to determine which warranty type applies to a given item.
- Running the Warranty Expiration ReportLists expired warranties for a specified range of values.
- Configuring UnitsCovers reviewing, building, updating, and reporting on unit configurations and their subcomponents.
- Using the Unit Configuration FormReviews and breaks down everything that makes up a unit, including its subcomponents and any replacement parts.
- Running the Unit Configuration Create UtilityBuilds a unit's configuration when it was not automatically created at shipment.
- Running the Item Where Used On Configuration ReportShows every place a specific item or serial number appears across service configurations.
- Running the Indented Unit Configuration ReportProduces a time-phased report covering configuration and warranty details for a unit's subcomponents.
- Automating Updates to Unit ConfigurationsUpdates a unit's configuration automatically to reflect service work performed on it.
- Reviewing Unit Configuration HistoryReviews historical configuration changes for a unit.
- Resolving Conflicts in Customers Associated with UnitsResolves conflicting customer associations linked to a serviced unit.
- Finding the Loaner History of a UnitSurfaces a unit's history of loaner assignments through the Owner History tab.
- Registering a UnitRegisters a new consumer against a unit record.
Will Infor CloudSuite meet your units needs? Build your requirements and perform a full analysis.
Build my requirements →Fixed Assets7
Tracks fixed assets and calculates and posts depreciation to the general ledger.
- Fixed Assets OverviewDefines fixed assets as long-term operational property, excluding inventory and short-term holdings.
- Fixed Assets StepsOutlines the process for managing long-term fixed asset investments under applicable accounting rules.
- About DepreciationSpreads the cost of a wearing asset over its useful life instead of expensing it all at once.
- About Partial DepreciationApplies different depreciation rates by year using one of several standard or user-defined methods.
- Depreciation CalculationsExplains how depreciation amounts are calculated for fixed assets.
- Fixed Assets OverviewDefines fixed assets as long-term operational property, excluding inventory and short-term holdings.
- Fixed Assets StepsOutlines the process for managing long-term fixed asset investments under applicable accounting rules.
- About DepreciationSpreads the cost of a wearing asset over its useful life instead of expensing it all at once.
- About Partial DepreciationApplies different depreciation rates by year using one of several standard or user-defined methods.
- Depreciation CalculationsExplains how depreciation amounts are calculated for fixed assets.
- Posting Depreciation to the General LedgerPosts fixed asset depreciation to the general ledger, flagging assets with errors first.
Will Infor CloudSuite meet your fixed assets needs? Build your requirements and perform a full analysis.
Build my requirements →Advanced Plant Maintenance2
Covers using Advanced Plant Maintenance to schedule and manage internal preventative maintenance and repairs.
- About Advanced Plant MaintenanceManages a company's internal service maintenance process, including scheduling preventative maintenance and repairs.
Will Infor CloudSuite meet your advanced plant maintenance needs? Build your requirements and perform a full analysis.
Build my requirements →Infor EAM as a standalone asset management leader
Infor EAM is one of Infor's flagship products and, unlike most Infor modules that are evaluated only as part of the broader CloudSuite platform, it stands on its own as a best-of-breed solution widely deployed even by organisations that do not use Infor for ERP. It runs on AWS as part of Infor CloudSuite, using Infor OS for its technology layer, including Coleman AI for predictive maintenance insights, IoT integration for real-time asset monitoring, and Birst analytics for asset performance reporting. Analyst firms including Gartner and Verdantix have consistently recognised Infor EAM as a leading solution in enterprise asset management.
Deep industry functionality
Built over decades of deployments in asset-intensive industries such as utilities, energy, transportation and mining.
Proven at scale
Manages millions of assets across global organisations.
Compliance out of the box
Strong out-of-the-box support for the audit and reporting requirements of regulated industries.
GIS integration
More mature than most competing EAM platforms, built on native Esri ArcGIS integration.
Total cost of ownership
Competitive against IBM Maximo for many deployment scenarios.
Infor EAM preventive and predictive maintenance
This is the heart of Infor EAM and where it delivers the most value.
Preventive maintenance
Time-based, meter-based and condition-based PM scheduling.
Predictive maintenance
AI-driven failure prediction using sensor data, historical patterns and Coleman AI.
Reliability-centred maintenance
Failure mode analysis, criticality ranking and maintenance strategy optimisation (RCM).
Calibration management
Instrument calibration scheduling, tracking and compliance documentation.
Infor EAM IoT and GIS asset management
Infor EAM's IoT capabilities set it apart from legacy asset management systems, and its GIS capabilities are particularly valuable for utilities, government and transportation.
Sensor data ingestion
Real-time data from IoT sensors monitoring temperature, vibration, pressure, flow and other parameters.
Threshold-based alerts
Automatic notifications and work order generation when sensor readings exceed set limits.
Predictive analytics
Machine learning models that identify failure patterns before breakdowns occur.
Digital twin foundations
Asset condition data combined with IoT telemetry for digital asset representations.
Map-based visualisation
Asset locations, conditions and work orders shown on geographic maps.
Esri ArcGIS integration
Native integration with Esri's GIS platform.
Linear asset management
Management of linear assets such as pipelines, roads, rail lines and power lines.
Spatial work planning
Geographically optimised work order scheduling and routing.
Infor EAM regulatory compliance for asset-intensive industries
Infor EAM provides robust compliance support for regulated industries.
Safety compliance
Lockout/tagout (LOTO), permit-to-work and safety observations.
Environmental compliance
Emissions tracking, waste management and environmental reporting.
Industry standards
Support for ISO 55000, OSHA, EPA, NERC CIP and other regulatory frameworks.
Audit trails
Comprehensive logging of all asset activities, maintenance actions and compliance events.
Infor EAM vs IBM Maximo and SAP PM
Infor EAM vs IBM Maximo: both are best-of-breed EAM solutions. Infor EAM tends to offer a lower total cost of ownership and faster implementation, while Maximo has a larger partner ecosystem and stronger market presence in certain verticals such as nuclear and oil & gas. Maximo's recent pivot to Maximo Application Suite (MAS) on Red Hat OpenShift has introduced licensing complexity that has pushed some customers toward Infor EAM.
Infor EAM vs SAP PM: SAP's Plant Maintenance module is functional but has historically been weaker than dedicated EAM solutions. SAP has been investing in Intelligent Asset Management to close the gap, but organisations with complex asset management requirements typically find Infor EAM or Maximo more capable. Many SAP ERP customers run Infor EAM alongside SAP for this reason.
Who should consider Infor EAM
Strong fit: asset-intensive organisations in utilities, energy, transportation, government or mining; organisations needing a best-of-breed EAM regardless of their ERP platform; companies wanting strong GIS and linear asset management capabilities; organisations seeking a cost-effective alternative to IBM Maximo; and Infor CloudSuite customers wanting native ERP-EAM integration.
Consider alternatives if you are deeply invested in the SAP ecosystem and want a single-vendor approach (SAP Intelligent Asset Management), if you need the largest possible partner and integration ecosystem (IBM Maximo), or if your asset management needs are basic enough to be met by your ERP's built-in maintenance module.
The Infor CloudSuite Evaluation Kit
An independent assessment of Infor CloudSuite — strengths, gaps and real pricing — plus a requirements template you can score its asset management against alongside every other system on your shortlist.
Infor CloudSuite Evaluation Kit
2026 Edition · PDF guide + XLSX template
ERP Research
- Buyer's guide (PDF): Infor CloudSuite independently assessed — where it is strong, where it is not, and what it actually costs
- Requirements template (XLSX): weight your requirements and score vendors side by side
- Built to work with the 16 asset management capabilities scored on this page
- The questions to put to the vendor and to implementation partners
Infor CloudSuite Evaluation Kit
Infor CloudSuite add-ons & integrations
Extend Infor CloudSuite with best-of-breed software that integrates with it:
Infor CloudSuite asset management vs the alternatives
Asset Management coverage across the systems most often shortlisted alongside it, scored against the same capability list.
| Area | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
|---|---|---|---|---|---|---|---|
| Asset Lifecycle | 3+1/8 | — | 7+1/8 | 6+1/8 | 2+1/8 | 2+3/8 | 4+2/8 |
| Maintenance Management | 3/8 | 3+2/8 | 7+1/8 | 4+2/8 | 0+2/8 | 5+2/8 | 6+1/8 |
Each cell reads confirmed+partial/scored. Grey reflects capabilities our research has not confirmed either way — it is not a finding that a product lacks them.
Asset Management — strength by vendor
| Vendor | Strength | Best for | Starting price | Implementation | Actions |
|---|---|---|---|---|---|
![]() | ★★★ strong | Large, complex enterprises needing deep customisation and controlled upgrades | Custom | 6–18 months | |
![]() | ★★★ strong | Large enterprises moving from on-premise Oracle to cloud | Custom | 9–18 months | |
![]() | ★★★ strong | Mid-to-large companies in the Microsoft ecosystem | $50/user/mo | 6–14 months | |
![]() | ★★★ strong | Large enterprises wanting industry-specific cloud ERP | Custom | 9–18 months | |
![]() | ★★★ strong | Process manufacturers (food, chemicals, pharma) needing batch/formula control | Custom | 8–15 months | |
![]() | ★★★ strong | Asset-intensive industries needing ERP, EAM, and field service in one platform | $100/user/mo | 6–14 months | |
![]() | ★★★ strong | Large manufacturers and distributors with complex operations | Custom | 9–18 months | |
![]() | ★★★ strong | Existing SAP ECC customers planning S/4HANA migration | Custom | 12–36 months |
Evaluating asset management on Infor CloudSuite
What to put in front of the vendor before you commit.
- 1Preventive maintenance scheduling flexibility
- 2Integration with IoT sensors and SCADA
- 3Mobile maintenance execution capabilities
- 4Asset financial tracking and depreciation
- 5Maintenance KPI dashboards
Infor CloudSuite starts at a custom quote with a typical total cost of $300K–$2M+ and a 9–18 months implementation.
Full Infor CloudSuite pricing breakdown →Need help evaluating Infor CloudSuite asset management?
Tell us what you need it to do and we'll help you work out whether Infor CloudSuite is the right fit — and which partners have done it before.
Infor CloudSuite Asset Management FAQ
Does CloudSuite include plant maintenance for manufacturing equipment?
Yes — advanced plant maintenance covers maintaining production equipment, tied to the same units and configuration data used elsewhere in the system, rather than running as a disconnected maintenance log.
Is fixed asset accounting part of asset management or handled in finance?
Fixed assets sits within asset management here, tracking asset records and depreciation-relevant data, which connects to CloudSuite's finance module for the accounting postings rather than duplicating asset data in two places.
Can rented or leased equipment be tracked as an asset?
Yes — rentals are tracked as part of asset lifecycle management, useful for CloudSuite's manufacturing and distribution customers that mix owned production equipment with rented machinery.
Is asset management as deep here as CloudSuite's manufacturing or finance modules?
No — asset management has a much smaller catalogued footprint than manufacturing, finance, or field service in CloudSuite. It covers core plant maintenance and fixed-asset tracking adequately, but buyers with heavy EAM needs (like IFS or dedicated CMMS customers) should scope this specifically during evaluation.
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