Infor CloudSuite Quality Management
Infor CloudSuite confirms 9 of the 23 quality management capabilities we track, with a further 5 partially covered. Its deepest coverage is in Quality Control & Inspection; it is thinnest on Non-Conformance & CAPA.
Quality Management is a core strength for Infor CloudSuite — a primary capability included in standard deployments. The product is best suited to large enterprises wanting industry-specific cloud erp.
- 9of 23
- Capabilities confirmed
- 27
- Documented features
- Quality Control & Inspection
- Strongest area
- Non-Conformance & CAPA
- Thinnest area
How Infor CloudSuite scores against the 23 quality management capabilities we track across every ERP in our catalogue.
- Quality Control & Inspection4 of 8
- Quality Planning3 of 7
- Non-Conformance & CAPA2 of 8
“Not documented” means our research has not confirmed the capability either way — it is not a finding that Infor CloudSuite lacks it. Coverage is scored against one shared capability list, so it is comparable between products.
The quality management scope Infor CloudSuite ships, grouped as the product itself organises it.
QCS Overview5
Covers core Quality Control Solution setup, including cost types, disposition codes, failure codes, and item regulations.
- About Cost TypesRecords the cost of quality for non-conformance on both MRRs and corrective action records using defined cost types.
- About Disposition CodesDefines codes used to record the disposition of non-conforming material.
- About Failure CodesDefines failure codes used within QC Test Results Entry, describing types of test failures.
- About RegulationsDefines regulations that may affect how an item is handled, which can then be assigned to an item's control plan.
Will Infor CloudSuite meet your qcs overview needs? Build your requirements and perform a full analysis.
Build my requirements →Using QCS7
Covers day-to-day QCS tasks, including quick QC receiver creation, gauge calibration, cause codes, change requests, cost activities, and family inspection plans.
- Allow Quick QCSEnables quick creation of QC inbound processing receivers and material review records from the IP Parameters form.
- Calibrating a Gauge and Recording the Inspection DataCaptures detailed inspection data while calibrating a gauge in-house, set up as an item in the system.
- Cause Code ExamplesShows example cause codes that could be configured on the Cause Codes screen.
- Closing a Change RequestCloses an open change request by marking it complete via Change Request Management.
- Cost Activity ExamplesShows example cost activities that could be added via the Cost Activities screen.
- Allow Quick QCSEnables quick creation of QC inbound processing receivers and material review records from the IP Parameters form.
- Calibrating a Gauge and Recording the Inspection DataCaptures detailed inspection data while calibrating a gauge in-house, set up as an item in the system.
- Cause Code ExamplesShows example cause codes that could be configured on the Cause Codes screen.
- Closing a Change RequestCloses an open change request by marking it complete via Change Request Management.
- Cost Activity ExamplesShows example cost activities that could be added via the Cost Activities screen.
- Maintaining Inspection Plans for Families of Related QCS ItemsMaintains a shared inspection plan across a family of related QCS items.
Will Infor CloudSuite meet your using qcs needs? Build your requirements and perform a full analysis.
Build my requirements →Quality Hub3
Consolidates an item's overview info, detailed control-plan data, and summary statistics into one central quality hub.
- DetailsDisplays control plan details and test results history for an item.
- SummaryDisplays clickable matrices, including a receivers matrix, summarizing quality data for an item.
Will Infor CloudSuite meet your quality hub needs? Build your requirements and perform a full analysis.
Build my requirements →Inspections7
Covers building, assigning, and completing reusable inspection step sets for equipment serviced on service orders or contracts.
- About InspectionsBuilds reusable sets of inspection steps to guide technicians through equipment inspections.
- Setting Up InspectionsDefines inspection types for the kinds of inspections a company performs.
- Completing Inspections on an SROCompletes an inspection linked to a service order line, launched from Service Order Line Inspections.
- Reviewing Inspections of a UnitAssociates inspections performed on a service order line with the specific unit being serviced.
- Adding an Inspection to a Service OrderAttaches an inspection to a service order line after inspections have been set up.
- About InspectionsBuilds reusable sets of inspection steps to guide technicians through equipment inspections.
- Setting Up InspectionsDefines inspection types for the kinds of inspections a company performs.
- Completing Inspections on an SROCompletes an inspection linked to a service order line, launched from Service Order Line Inspections.
- Reviewing Inspections of a UnitAssociates inspections performed on a service order line with the specific unit being serviced.
- Adding an Inspection to a Service OrderAttaches an inspection to a service order line after inspections have been set up.
- Copying InspectionsCopies inspection setup from one item over to another, using Inspections Setup Copy.
Will Infor CloudSuite meet your inspections needs? Build your requirements and perform a full analysis.
Build my requirements →Enterprise automations5
Bundles the Value+ enterprise automations, including AI-assisted quality trend analysis, make-vs-buy decisions, and RPA-driven document processing, that automate recurring SyteLine workflows.
- Statistical Process Trend AnalysisApplies Coleman AI to quality control test results, watching for trend patterns and flagging statistical process control issues automatically.
- Authorization and securityLists the setup prerequisites and security roles a user needs to run the statistical process trend analysis automation.
- PrerequisitesRequires enabling the relevant feature flag and having CSI and Infor ION Desk provisioned in the tenant before running the automation.
- Security rolesRequires access to the Test Results Entry, Control Plan Tests, and History Test Results forms plus the widget's context.
- Process flow for SPC Trend AnalysisWalks through flagging a test as SPC-required and specifying its test type so trend results feed the automation.
Will Infor CloudSuite meet your enterprise automations needs? Build your requirements and perform a full analysis.
Build my requirements →The Infor CloudSuite Evaluation Kit
An independent assessment of Infor CloudSuite — strengths, gaps and real pricing — plus a requirements template you can score its quality management against alongside every other system on your shortlist.
Infor CloudSuite Evaluation Kit
2026 Edition · PDF guide + XLSX template
ERP Research
- Buyer's guide (PDF): Infor CloudSuite independently assessed — where it is strong, where it is not, and what it actually costs
- Requirements template (XLSX): weight your requirements and score vendors side by side
- Built to work with the 23 quality management capabilities scored on this page
- The questions to put to the vendor and to implementation partners
Infor CloudSuite Evaluation Kit
Infor CloudSuite add-ons & integrations
Extend Infor CloudSuite with best-of-breed software that integrates with it:
Highlighted product links go straight to the vendor and are affiliate links — we may earn a commission if you sign up. This never affects which products we list or how we rank them.
Quality Management coverage across the systems most often shortlisted alongside it, scored against the same capability list.
| Area |  |  |  |  |  | |
|---|---|---|---|---|---|---|
| Quality Control & Inspection | 4+2/8 | 0+4/8 | 4+1/8 | 4/8 | 3+2/8 | 5+1/8 |
| Quality Planning | 3+1/7 | — | 3+1/7 | — | 1+4/7 | 2+2/7 |
| Non-Conformance & CAPA | 2+2/8 | 1+2/8 | 4+2/8 | 4+3/8 | 3+3/8 | 0+2/8 |
Each cell reads confirmed+partial/scored. Grey reflects capabilities our research has not confirmed either way — it is not a finding that a product lacks them.
Quality Management — strength by vendor
| Vendor | Strength | Best for | Starting price | Implementation | Actions |
|---|---|---|---|---|---|
| ★★★ strong | Large, complex enterprises needing deep customisation and controlled upgrades | Custom | 6–18 months | |
| ★★★ strong | Discrete and mixed-mode manufacturers | $100/user/mo | 5–10 months | |
 | ★★★ strong | Midsize process manufacturers and distributors | $100/user/mo | 4–9 months | |
| ★★★ strong | Large enterprises wanting industry-specific cloud ERP | Custom | 9–18 months | |
| ★★★ strong | Process manufacturers (food, chemicals, pharma) needing batch/formula control | Custom | 8–15 months | |
| ★★★ strong | Asset-intensive industries needing ERP, EAM, and field service in one platform | $100/user/mo | 6–14 months | |
 | ★★★ strong | Automotive, life sciences, and CPG manufacturers | $90/user/mo | 5–10 months | |
 | ★★★ strong | Small to midsize job shops and discrete manufacturers | $65/user/mo | 2–5 months |
Evaluating quality management on Infor CloudSuite
What to put in front of the vendor before you commit.
- 1Quality standards compliance (ISO 9001, FDA, AS9100)
- 2Integration with production/shop floor
- 3CAPA workflow automation
- 4SPC and real-time quality monitoring
- 5Audit trail and documentation control
Infor CloudSuite starts at a custom quote with a typical total cost of $300K–$2M+ and a 9–18 months implementation.
Full Infor CloudSuite pricing breakdown →Need help evaluating Infor CloudSuite quality management?
Tell us what you need it to do and we'll help you work out whether Infor CloudSuite is the right fit — and which partners have done it before.
Infor CloudSuite Quality Management FAQ
Is quality management a strength across all CloudSuite editions?
Quality is rated strong overall, with quality control & inspection as the largest sub-area — including a dedicated Quality Hub and statistical process trend analysis, which matters for CloudSuite's manufacturing-heavy customer base tracking process capability over time.
Does CloudSuite support formal non-conformance and corrective action tracking?
Yes, though it's a smaller capability area than inspection — non-conformance handling exists via QCS (Quality Control System) tools, giving a documented trail from failed inspection to resolution.
Can inspections be planned in advance, or only reactive after a defect?
Quality planning capabilities (Quality Hub-based) exist for proactive inspection setup, in addition to reactive inspection recording — though inspection and control is where most of CloudSuite's quality depth sits.
Other Infor CloudSuite modules
Explore Infor CloudSuite by industry & company size
Related Resources
Infor CloudSuite ERP — Modules & Review
Explore Infor CloudSuite ERP modules, pricing, and capabilities.
ModulesInfor CloudSuite Finance & Accounting
Infor CloudSuite Finance & Accounting capabilities and review.
ModulesInfor CloudSuite Manufacturing
Infor CloudSuite Manufacturing capabilities and review.
ModulesInfor CloudSuite Supply Chain
Infor CloudSuite Supply Chain capabilities and review.
ModulesInfor CloudSuite Sales
Infor CloudSuite Sales capabilities and review.