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★★★ strong

Infor CloudSuite Warehouse Management

Infor CloudSuite confirms 13 of the 29 warehouse management capabilities we track, with a further 6 partially covered. Its deepest coverage is in Stock Management; it is thinnest on Counting & Accuracy.

Warehouse Management is a core strength for Infor CloudSuite — a primary capability included in standard deployments. The product is best suited to large enterprises wanting industry-specific cloud erp.

13of 29
Capabilities confirmed
201
Documented features
Stock Management
Strongest area
Counting & Accuracy
Thinnest area
Capability coverage13 of 29 confirmed

How Infor CloudSuite scores against the 29 warehouse management capabilities we track across every ERP in our catalogue.

  • Stock Management6 of 8
  • Planning3 of 7
  • Warehouse Operations3 of 8
  • Counting & Accuracy1 of 6
Confirmed (13)Partial (6)Not documented (10)

“Not documented” means our research has not confirmed the capability either way — it is not a finding that Infor CloudSuite lacks it. Coverage is scored against one shared capability list, so it is comparable between products.

What’s in it201 documented capabilities

The warehouse management scope Infor CloudSuite ships, grouped as the product itself organises it.

Managing Inventory54

Groups the tools for setting up and maintaining stock records, including non-inventory items, warehouses, units of measure, lot and serial tracking, portal catalogs, cycle counts, and physical inventory counts.

Highlights
  • About Non-Inventory ItemsDefines items that are bought, sold, or consumed without being tracked as stock, managed through a dedicated Non-Inventory Items form.
  • Managing Non-Inventory ItemsWalks through adding a new non-inventory item, including naming it, setting its type, and specifying other required properties.
  • Inventory Control OverviewIntroduces the Items form as the central record of everything in stock, including quantity, price, and other tracked attributes.
  • Inventory Control StepsOutlines the recommended order of tasks for establishing and then keeping inventory records current.
  • About WarehousesExplains warehouses as physical locations within a site that hold on-hand stock and how they fit into the broader inventory structure.
All 53 capabilities
  • About Non-Inventory ItemsDefines items that are bought, sold, or consumed without being tracked as stock, managed through a dedicated Non-Inventory Items form.
  • Managing Non-Inventory ItemsWalks through adding a new non-inventory item, including naming it, setting its type, and specifying other required properties.
  • Inventory Control OverviewIntroduces the Items form as the central record of everything in stock, including quantity, price, and other tracked attributes.
  • Inventory Control StepsOutlines the recommended order of tasks for establishing and then keeping inventory records current.
  • About WarehousesExplains warehouses as physical locations within a site that hold on-hand stock and how they fit into the broader inventory structure.
  • Using an External Warehouse ApplicationCovers integrating with external warehouse systems such as Infor WMS Warehouse Management and Transportation Management.
  • Units of MeasureCovers defining units of measure, setting up conversions between them, and mapping custom units to ISO-standard codes.
  • About Unit of MeasureExplains how units of measure are defined and how relationships between existing units are established for conversion.
  • Creating Units of MeasureConfirms a unit doesn't already exist, then walks through registering it in the system.
  • Creating Unit of Measure Conversion RecordsExplains how to build a conversion record linking two existing units of measure.
  • Mapping ISO U/Ms to Existing U/MsCovers mapping custom units of measure to standard ISO codes so BOD-enabled integrations can use them without deleting existing definitions.
  • Setting Up Serial NumbersCovers assigning, preassigning, and tracing serial numbers for items, including intelligent prefix rules and handling purchase order returns of serialized stock.
  • Assigning New Serial NumbersAssigns individual serial numbers to each unit of stock flagged for serial tracking as it is received.
  • Preassigning Serial NumbersLets planners reserve serial numbers ahead of time for purchase orders, transfer orders, jobs, or co-jobs so they are applied automatically on receipt or completion.
  • Preassigning Serial Numbers for a Purchase OrderExplains how to reserve serial numbers in advance for an item on a purchase order.
  • Preassigning Serial Numbers for a Transfer OrderExplains how to reserve serial numbers in advance for an item on a transfer order line.
  • Preassigning Serial Numbers for a JobExplains how to reserve serial numbers in advance for an item included in a job.
  • Preassigning Serial Numbers for a Co-jobExplains how to reserve serial numbers in advance for an item included in a co-job.
  • About "Intelligent" Lot and Serial NumbersDescribes building serial and lot number prefixes from variable elements such as date, site, or reference number, alongside fixed literal text.
  • Defining an Intelligent Serial Number PrefixSteps through defining a global or item-specific intelligent prefix used when generating serial numbers.
  • Selecting Existing Serial NumbersCovers specifying serial numbers when shipping, moving, returning, or writing off a serial-tracked item.
  • Examples of "Intelligent" Serial Number PrefixesShows sample serial numbers produced from job receipts and miscellaneous receipt entries using configured prefix rules.
  • Handling PO Returns for Serial Tracked ItemsCovers receiving or returning serialized items on a purchase order through the receiving form's serial numbers tab.
  • Tracking Serialized MaterialsTraces serial numbers across multiple job levels using either the Serial Numbers form or the Item Serial Numbers report.
  • Using the Serial Numbers Form to Track Serialized MaterialsUses an expandable tree view within the Serial Numbers screen to trace where a given serial number originated and moved.
  • Using the Item Serial Numbers Report to Track Serialized MaterialsRuns a report over a range of items and serial numbers, showing either summary or detailed source-transaction traceability.
  • Setting Up LotsCovers creating lot-tracked items, preassigning and tracing lot numbers, defining intelligent lot prefixes, splitting job lots, and managing revisions and expiration.
  • Creating Lot Tracked Inventory ItemsEnables lot tracking for an inventory item by selecting the Lot Track option at the item level.
  • Preassigning Lot NumbersLets planners reserve lot numbers in advance for purchase orders, transfer orders, jobs, or co-jobs so they are assigned automatically on receipt or completion.
  • Preassigning Lots for a Purchase OrderExplains how to reserve a lot number in advance for an item on a purchase order.
  • Preassigning Lots for a Transfer OrderExplains how to reserve a lot number in advance for an item on a transfer order line.
  • Preassigning Lots for a JobExplains how to reserve a lot number in advance for an item included in a job.
  • Preassigning Lots for a Co-jobExplains how to reserve a lot number in advance for an item included in a co-job.
  • Tracking Lot-Controlled MaterialsTraces lot numbers forward or backward across transactions and job levels using the Lots form or the Lot Traceability report.
  • Using the Lots Form to Track LotsUses an expandable tree view on the Lots form to trace where a given lot originated and moved.
  • Using the Lot Traceability Report to Track LotsRuns a report over a chosen span of items and lot codes, showing either summary or detailed source-transaction traceability.
  • Lot Traceability Report flowchartIllustrates, in flowchart form, the logic the Lot Traceability report follows to locate source information.
  • Defining an Intelligent Lot PrefixSteps through defining a global or item-specific intelligent prefix used when generating lot numbers.
  • Splitting Job Lots with Predefined Lots or SerialsCovers splitting a job that has preassigned lot or serial numbers into a new job using the dedicated lot-splitting screen.
  • About Revision Numbers on LotsExplains where the item revision associated with a lot is captured when the lot was created.
  • Lot Expiration ExamplesShows worked illustrations of how expiration dates on lots factor into MRP-driven planning.
  • Item Category Workbench OverviewBuilds a category and subcategory hierarchy so items can be browsed and searched through the customer and reseller self-service sites.
  • Creating the Item Category Hierarchy for Customer PortalAdds any number of categories and subcategories to the portal hierarchy once item categories already exist.
  • Removing Categories or Items from the Hierarchy for Customer PortalCovers removing categories, subcategories, or items from the portal item hierarchy.
  • About Cycle CountsCounts a subset of inventory items periodically, rather than the entire warehouse at once, and posts the results to keep on-hand records accurate.
  • Doing a Cycle CountPerforms a count limited to a single flagged item or a related set of items rather than the whole warehouse.
  • About Posting Cycle Count QuantitiesPosts the results of a completed cycle count to update on-hand quantities.
  • About Physical InventoriesRuns a full manual count of all inventory in a warehouse or location and reconciles it against the system's on-hand book quantities.
  • Performing a Physical InventoryManually counts all inventory for a chosen warehouse or location and records the resulting figures.
  • Freezing/Unfreezing InventoryLocks inventory to a freeze status during a physical count so items stay unavailable for transactions until the count finishes.
  • Example: End Tag NumberIllustrates how an end tag number is assigned during a physical inventory count.
  • Posting Physical Inventory QuantitiesPosts counted quantities from a physical inventory to update on-hand records and create related journal entries.
  • Calculations for Rebalancing Item Quantity Allocated to Production and WIPSynchronizes figures for quantity committed to manufacturing and work-in-process after a database utility upload leaves them out of balance.

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Managing Customer Orders5

Covers day-to-day order administration: shipment approvals, non-inventory item costing, billing terms, interaction logging, due-date corrections, price adjustments, reservations, progressive billing, supply pegging, and customer interactions.

Capabilities
  • Reserved InventoryCovers reserving on-hand inventory for a customer order or order line and how reserved stock is applied during shipment.
  • About Reserving Inventory for an OrderLists the conditions, including an item's reservable setting, that must be met before inventory can be reserved for an order.
  • Reserving Inventory for an OrderSteps through reserving inventory for an entire customer order once the header and lines are saved.
  • Reserving Inventory for an Order LineSteps through reserving inventory for a single order line marked as reservable.
  • Shipping an Order with Reserved InventoryConsumes reserved inventory, including reserved serial numbers, before non-reserved stock during shipment.

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Costing Items16

Covers the full range of costing methods and processes, including setup, posting, analysis, and comparison of standard, average, LIFO, FIFO, and specific costing.

Highlights
  • Costing OverviewIntroduces costing methods that support planning, control, and business decisions across product lines.
  • Setting Up CostingCovers configuring each supported costing method, including average, LIFO/FIFO, specific, and standard costing.
  • Costing SetupRecommends settling on one unified costing approach for the company before switching on any costing functionality.
  • Average Costing SetupSteps through enabling average costing, including posting inventory-affecting transactions to the general ledger.
  • LIFO and FIFO Costing SetupSteps through turning on either the LIFO or FIFO method for valuing inventory costs.
All 15 capabilities
  • Costing OverviewIntroduces costing methods that support planning, control, and business decisions across product lines.
  • Setting Up CostingCovers configuring each supported costing method, including average, LIFO/FIFO, specific, and standard costing.
  • Costing SetupRecommends settling on one unified costing approach for the company before switching on any costing functionality.
  • Average Costing SetupSteps through enabling average costing, including posting inventory-affecting transactions to the general ledger.
  • LIFO and FIFO Costing SetupSteps through turning on either the LIFO or FIFO method for valuing inventory costs.
  • Specific Costing SetupSteps through switching on the specific-cost valuation method for inventory.
  • Standard Costing SetupSteps through enabling standard costing so inventory transactions are valued at a fixed standard cost.
  • Using the Item Costs FormExplains when to use the Item Costs screen instead of its warehouse-level counterpart, depending on whether warehouse costing is enabled.
  • About Costing TypesExplains how each supported costing method values inventory, covering standard, average, FIFO, LIFO, specific, and purchase overhead costs.
  • About Standard CostingAssigns a fixed standard cost to each item that changes only through manual edits or a cost roll utility.
  • About the Average Costing MethodMaintains one continuously updated weighted-average cost per unit for an item as receipts occur.
  • About the FIFO Costing MethodIssues inventory at the oldest received cost first, maintaining a stack of unit costs and quantities by date.
  • About the LIFO Costing MethodIssues inventory at the most recently received cost first, consuming a stack of receipt costs as items are issued.
  • About Purchase Overhead CostsAdds a purchase overhead component, defined through product codes, to the cost of purchased items.
  • About the Specific Costing MethodTies an item's cost to the exact location-and-lot combination where it was received, issuing it at that specific cost.

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Defining Lead Time5

Defines fixed and variable lead times used by APS and MRP planning, including the lead time processor algorithm and lead time shifts.

Capabilities
  • Defining Lead Time for APS PlanningSets item-level lead time that APS uses to approximate how long procuring, manufacturing, or receiving that item takes.
  • Defining Lead Time for MRP PlanningSets item-level lead time that MRP uses to approximate how long procuring, manufacturing, or receiving that item takes.
  • About the Lead Time Processor AlgorithmCalculates both the fixed and variable portions of an item's lead time from the operation durations in its current routing.
  • Using Lead Time ShiftsApplies lead time shifts in APS so lead time accumulates against a defined work calendar rather than continuously around the clock.

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Vendor Consignment Inventory Setup4

Covers setting up and managing inventory a company owns but stores at a vendor's warehouse.

Capabilities
  • Perform General Setup, Vendor Consignment Inventory SetupConfigures warehouses to support vendor consignment inventory, including cost-at-warehouse settings.
  • Define Replenishment Needs at the Consignment WarehouseReviews usage and replenishment recommendations for inventory consigned from a vendor.
  • Manage Inventory at the Vendor Consignment WarehouseLogs shipments to and returns from a vendor's consignment warehouse.

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Using MRP and APS17

Covers both MRP and Advanced Planning and Scheduling engines, including forecasting, exception handling, and comparing the two planning modes.

Highlights
  • APS OverviewGenerates real-time completion projections by comparing all current demand against inventory, job schedules, forecasts, and purchase order due dates.
  • MRP OverviewPlans requirements level by level in the bill of material, starting with end items and backward-planning each requirement in turn.
  • MRP StepsLinks to the initial setup, periodic maintenance, and routine tasks involved in MRP planning.
  • MRP: Initial Setup StepsCovers the initial configuration steps needed before MRP planning can run.
  • MRP: Periodic Maintenance TasksDescribes ongoing maintenance tasks required to keep MRP planning running correctly.
All 16 capabilities
  • APS OverviewGenerates real-time completion projections by comparing all current demand against inventory, job schedules, forecasts, and purchase order due dates.
  • MRP OverviewPlans requirements level by level in the bill of material, starting with end items and backward-planning each requirement in turn.
  • MRP StepsLinks to the initial setup, periodic maintenance, and routine tasks involved in MRP planning.
  • MRP: Initial Setup StepsCovers the initial configuration steps needed before MRP planning can run.
  • MRP: Periodic Maintenance TasksDescribes ongoing maintenance tasks required to keep MRP planning running correctly.
  • MRP: Routine ProceduresDescribes the routine tasks involved in running MRP planning, including scheduling them to run overnight.
  • Forecasting OverviewProjects future item requirements from past usage and sales predictions, then nets them against existing demand such as customer orders.
  • About Exception MessagesFlags discrepancies found by APS, MRP, and the MPS processor and suggests a corrective action for each one.
  • Comparing Planning ModesCompares the three available planning modes side by side.
  • Interpreting the Exceptions ReportExplains how to read both the detail and summary views produced when the exceptions report runs.
  • MRP PlanningCovers running and troubleshooting MRP planning, including switching from APS mode and how MRP times plan materials against operation starts.
  • Differences in MRP from PROGRESS to SQL VersionsLists the functional differences in MRP behavior between the legacy PROGRESS version and the SQL version.
  • Switching from APS Mode to MRP ModeSteps through switching a system that has been running APS planning over to MRP planning instead.
  • Running MRP PlanningRuns MRP planning, recommended only when no other users are saving changes to records in the plan, optionally on a recurring schedule.
  • Troubleshooting MRPDiagnoses and resolves error messages that can surface while MRP planning executes or during related activities.
  • MRP Processing of Plan Materials at Operation StartExplains that generated planned orders always schedule their materials to be needed at a job's opening operation.

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Using the Material Planner Workbench6

Provides an alternative to MRP or APS for generating supply orders, plus tools for replenishment rules, source rules, and cross-referencing demand to supply.

Capabilities
  • Material Planner Workbench OverviewGenerates planned supply orders across all warehouses and the full plan horizon without running MRP or APS.
  • Generating Data for the Material Planner WorkbenchPopulates the Material Planner Workbench with planned supply orders through a dedicated generation form.
  • About Replenishment OrdersDetermines how each item gets replenished in the workbench view using preassigned purchase order, schedule, or transfer references.
  • Creating Source Rules for Planned OrdersSets rules to automatically split a planned purchase order for an item or product code across multiple vendors by percentage.
  • Cross-Referencing a Range of Line ItemsHard-pegs a batch of requirement lines to their matching supply lines in one pass using the pegging tool.

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Working with Planned Orders11

Covers controlling, consolidating, and firming planned orders into purchase orders, job orders, production schedules, or intra-site transfers.

Highlights
  • Controlling Planned Order CreationUses parameters to limit the number of excess planned orders APS creates while still meeting current demand.
  • Consolidating Planned OrdersCombines individual planned orders into larger, more manageable increments using parameters set at the planning and item level.
  • Firming Planned OrdersConverts a planned order into a purchase order, requisition, job order, production schedule, or transfer order depending on item settings.
  • Firming Planned Orders into Job OrdersConverts a selected planned order into a job order when the item is manufactured with a job production type.
  • Firming a Planned Order into a Production ScheduleConverts a selected planned order into a production schedule when the item is manufactured with a production-schedule type.
All 10 capabilities
  • Controlling Planned Order CreationUses parameters to limit the number of excess planned orders APS creates while still meeting current demand.
  • Consolidating Planned OrdersCombines individual planned orders into larger, more manageable increments using parameters set at the planning and item level.
  • Firming Planned OrdersConverts a planned order into a purchase order, requisition, job order, production schedule, or transfer order depending on item settings.
  • Firming Planned Orders into Job OrdersConverts a selected planned order into a job order when the item is manufactured with a job production type.
  • Firming a Planned Order into a Production ScheduleConverts a selected planned order into a production schedule when the item is manufactured with a production-schedule type.
  • Firming Planned Orders into a Purchase OrderConverts a selected planned order into a purchase order when the item is purchased and requisitions are not required.
  • Working with Intra-Site TransfersSets up and reviews planned transfers of material between warehouses within the same site, including firming them into transfer orders.
  • About Intra-Site TransfersFactors in the travel time between a site's manufacturing and distribution warehouses when APS or MRP builds its forecast plan.
  • Intra-Site Transfer Setup, Planning, and ReviewConfigures warehouses and related settings so travel time between locations is included whenever the planning engines build a forecast.
  • Firming Planned Intra-Site Transfer OrdersConverts a proposed within-site material move, flagged with a TPLN reference, into a confirmed transfer order.

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About the Planner14

Explains how the Planner compares an order against the long-term shop-floor plan to project real-time completion dates, covering its database, lead-time, lot-size, safety-stock, and resource-availability logic.

Highlights
  • Defining item lead timesBuilds a purchased item's overall lead time out of its fixed, variable, and expedited components.
  • Standard lead timeRecords an item's baseline fixed and variable lead-time figures in the MATL table's FLEADTIME and VLEADTIME fields, independent of order size.
  • Expedited lead timeFalls back to a shorter, expedited lead time if the initial pull-planning pass using standard lead time fails.
  • Using item acquisition schedulesRestricts when lead time can apply during push or pull planning, such as limiting it to business days, using a defined acquisition schedule assigned to specific items.
  • Defining the acquisition scheduleRepresents an acquisition schedule as its own shift record, with start and end fields that define its interval independent of resource shifts.
All 14 capabilities
  • Defining item lead timesBuilds a purchased item's overall lead time out of its fixed, variable, and expedited components.
  • Standard lead timeRecords an item's baseline fixed and variable lead-time figures in the MATL table's FLEADTIME and VLEADTIME fields, independent of order size.
  • Expedited lead timeFalls back to a shorter, expedited lead time if the initial pull-planning pass using standard lead time fails.
  • Using item acquisition schedulesRestricts when lead time can apply during push or pull planning, such as limiting it to business days, using a defined acquisition schedule assigned to specific items.
  • Defining the acquisition scheduleRepresents an acquisition schedule as its own shift record, with start and end fields that define its interval independent of resource shifts.
  • Assigning the acquisition schedule to an itemAssigns an acquisition schedule to an item by linking it to the schedule's shift ID.
  • Defining a time fence for inventory/supply usageProtects inventory and supply for near-term orders by defining a time fence that later-dated demand cannot consume within, controlled through planning passes and optional trace logging.
  • Planning passesSteps through several passes that each treat the time fence differently, beginning with a backward plan anchored to the order's due date.
  • Enforcing the time fence at the expense of the due dateDisables a planning pass so the time fence always takes precedence over meeting the due date, when preserving inventory matters more.
  • Time fence messagesWrites a trace entry every time the fence keeps inventory or supply reserved, provided detailed logging has been switched on.
  • Using minimum and maximum lot sizesConstrains a manufactured item's production run to minimum, maximum, and multiple lot sizes, plus the earliest time planning can start a new order.
  • Using maximum order lot sizeCaps a manufactured end item's production run at a maximum lot size, not applied to its components.
  • Using order minimum/multipleSets a manufactured item's minimum production lot size and the multiple its run quantities must round to.
  • Defining the earliest start time for planning an orderFixes the soonest moment the Planner is allowed to begin working a brand-new order.

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Working with Transfer Orders27

Covers creating, shipping, receiving, and costing transfer orders that move material between warehouses, sites, or entities, including multi-site transfers.

Highlights
  • Transfer Orders OverviewUses order headers together with their line entries to control larger, more formal movements of material between locations.
  • Transfer Orders StepsTracks stock moving from one warehouse to another by building a header and its associated lines.
  • About Currency Conversions for Transfer OrdersApplies an exchange rate to a transfer order based on the destination site's buy rate, set through inter-site parameters.
  • About Push/Pull TransactionsDescribes push and pull transaction behavior for transfer orders.
  • About Transfer Order CostingValues material moved between warehouses, sites, or entities through transfer orders, whether costs match or differ across the transfer.
All 26 capabilities
  • Transfer Orders OverviewUses order headers together with their line entries to control larger, more formal movements of material between locations.
  • Transfer Orders StepsTracks stock moving from one warehouse to another by building a header and its associated lines.
  • About Currency Conversions for Transfer OrdersApplies an exchange rate to a transfer order based on the destination site's buy rate, set through inter-site parameters.
  • About Push/Pull TransactionsDescribes push and pull transaction behavior for transfer orders.
  • About Transfer Order CostingValues material moved between warehouses, sites, or entities through transfer orders, whether costs match or differ across the transfer.
  • Example: Warehouse To Warehouse, Different CostIllustrates, in table form, a move between two warehouses where the origin and destination valuations differ.
  • Example: Warehouse To Warehouse, Same CostIllustrates, in table form, a move between two warehouses where the origin and destination valuations match.
  • Receiving a Transfer OrderCovers the available methods for receiving a transfer order, manually or through a receiving list.
  • Manually Receiving a Transfer OrderReceives a transfer order manually, filtering the displayed line items as needed.
  • Using the Transfer Order Receiving ListProcesses a batch of incoming transfers in bulk through a dedicated receiving report.
  • Shipping a Transfer OrderCovers the available methods for shipping a transfer order, manually, via a pick list, or through a combined ship/receive process.
  • Manually Shipping a Transfer OrderShips a transfer order manually, filtering the displayed line items as needed.
  • Using the Transfer Order Ship Pick ListGenerates a pick list for shipping a range of transfer orders.
  • Using the Combined Transfer Order Ship/ReceiveGenerates the accounting entries for both sides of a move, the shipment and the receipt, in a single pass.
  • Calculating Unit Price for Inter-Entity Transfer OrdersDerives the unit price on a transfer line whenever the posting method configured for the two locations calls for inter-entity pricing.
  • Using the Delete Transfer Order Line Item Log Entries UtilityPurges historical activity log records tied to transfer order lines for a specified date range.
  • Using Multi-Site Transfer OrdersCovers costing, lot and serial tracking, receiving, and loss handling for transfer orders that span multiple sites.
  • Multi-Site Transfer Orders InformationIntroduces how multi-site transfer orders work across sites.
  • About Multi-Site Transfer Order CostingDescribes how costs are handled for transfers made between warehouses, sites within the same entity, or sites across different entities.
  • About Multi-Site Transfer Order Lot TrackingDetermines how lot tracking is processed on a multi-site transfer based on which site holds the FOB designation.
  • Example: Multi-Site Transfer Order Lot Tracking at From Site OnlyShows an example of lot tracking applied only at the originating site of a multi-site transfer.
  • Example: Multi-Site Transfer Order Lot Tracking at To Site OnlyShows an example of lot tracking applied only at the destination site of a multi-site transfer.
  • Example: Multi-Site Transfer Order Lot Tracking at Both SitesShows an example of lot tracking applied at both the origin and destination sites of a multi-site transfer.
  • About Multi-Site Transfer Order ReceivingDescribes how receiving works when a transfer spans more than one site.
  • About Multi-Site Transfer Order Serial Number TrackingWalks through a scenario involving serial-tracked goods moving between warehouses at different sites.
  • About Multi-Warehouse Transfer Order LossWalks through how a loss is recorded when it occurs during a transfer spanning multiple warehouses.

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Processing Returns and Replacements14

Covers the return material authorization process end to end, from setup through receiving returned goods and issuing credit or replacement.

Highlights
  • Return Material Authorization OverviewLets a company respond quickly when customers reject material, minimizing the burden on internal resources.
  • RMA SetupConfigures the codes and parameters used to tailor return processing to a company's needs.
  • RMA StepsTracks returned damaged or faulty products and the credit, replacement, or repair issued in response.
  • Receiving ReturnsLets each warehouse receive and dispose of returned material appropriately using the return transaction form.
  • About ReturnsCreates the authorizing document that lets a customer send back rejected material.
All 6 capabilities
  • Return Material Authorization OverviewLets a company respond quickly when customers reject material, minimizing the burden on internal resources.
  • RMA SetupConfigures the codes and parameters used to tailor return processing to a company's needs.
  • RMA StepsTracks returned damaged or faulty products and the credit, replacement, or repair issued in response.
  • Receiving ReturnsLets each warehouse receive and dispose of returned material appropriately using the return transaction form.
  • About ReturnsCreates the authorizing document that lets a customer send back rejected material.
  • About Return ReceiptCovers the receiving side of the returns process once material arrives back from a customer.

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Picking, Packing, and Shipping7

Covers the physical fulfillment workflow of picking, packing, and shipping customer orders, plus supporting codes and batch processing.

Highlights
  • Order Picking StepsCreates pick lists from ordered customer orders using the pick workbench and related optional steps.
  • Order Packing StepsGroups pick lists into a shipment and assigns a packer and location using the pack workbench.
  • Order Shipping StepsCreates, updates, and maintains a shipment, optionally assigning it to a parent container.
  • About Ship Via CodesIdentifies delivery methods for merchandise and sets a default shipping method for a customer or vendor.
  • About Shipping Processing OrdersBatch-ships orders and generates picking lists, packing slips, plus invoices, in one run.
All 6 capabilities
  • Order Picking StepsCreates pick lists from ordered customer orders using the pick workbench and related optional steps.
  • Order Packing StepsGroups pick lists into a shipment and assigns a packer and location using the pack workbench.
  • Order Shipping StepsCreates, updates, and maintains a shipment, optionally assigning it to a parent container.
  • About Ship Via CodesIdentifies delivery methods for merchandise and sets a default shipping method for a customer or vendor.
  • About Shipping Processing OrdersBatch-ships orders and generates picking lists, packing slips, plus invoices, in one run.
  • Confirming a PickVerifies and corrects the quantity actually picked against a pick list before confirming it.

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Plants4

Defines plants, the manufacturing location tied to a site's manufacturing warehouse, and sets default plant and warehouse assignments.

Capabilities
  • About PlantsDefines a plant as the manufacturing location paired with a site's manufacturing warehouse, with only one plant allowed per site.
  • Creating PlantsCreates a new plant, specifying its description and manufacturing warehouse.
  • Changing the Default Plant and WarehouseChanges the default plant and warehouse assigned to the system.

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Customer Consignment Inventory Setup5

Covers setting up and managing inventory that a company owns but stores in a customer's warehouse.

Capabilities
  • Perform General Customer SetupConfigures a warehouse to support customer consignment inventory, including its consignment type and ship-to assignment.
  • Define Replenishment Needs and Create Consignment TransfersPlans and creates transfer orders to replenish inventory consigned to a customer.
  • Record Customer UsageReports and records a customer's usage of consigned inventory.
  • Set Up Multi-Site Use of Customer Consignment WarehousesSets up matching consignment warehouses across sites for a shared customer in a multi-site environment.

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Using Jobs4

Covers the full job lifecycle, from creation and release through material issuing, outside processing, shop floor execution, co-products, and job costs.

Capabilities
  • Issuing Materials to the JobCovers issuing required materials to a job order, moving purchased items into a job operation, and filtering job material records.
  • Issuing Materials to a Job OrderReleases the stock needed by a job order using one of the available issue methods.
  • Moving Purchased Items from a PO into a Job OperationShifts bought items from an order onto a job step, or transfers finished goods, using a dedicated posting screen.
  • Filtering Job Materials RecordsFilters a job's material list to find a specific material when the job includes hundreds or thousands of entries.

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Other capabilities8
Capabilities
  • ItemsCovers the item record representing what is being manufactured, stored across the Scheduler's PART table and the Planner's MATL table.
  • Database table for Scheduler: PARTSpecifies the characteristics of a manufactured item as referenced by an order, distinct from how materials are represented.
  • About BackflushingAutomatically issues materials or records machine and labor hours based on an item's routing, minimizing manual transaction entry.
  • Example: BackflushingDemonstrates how default backflush locations are sourced for a job under a given setup.

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The Infor CloudSuite Evaluation Kit

An independent assessment of Infor CloudSuite — strengths, gaps and real pricing — plus a requirements template you can score its warehouse management against alongside every other system on your shortlist.

Infor CloudSuite Evaluation Kit

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  • Buyer's guide (PDF): Infor CloudSuite independently assessed — where it is strong, where it is not, and what it actually costs
  • Requirements template (XLSX): weight your requirements and score vendors side by side
  • Built to work with the 29 warehouse management capabilities scored on this page
  • The questions to put to the vendor and to implementation partners
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Infor CloudSuite add-ons & integrations

Extend Infor CloudSuite with best-of-breed software that integrates with it:

Transportation management systemCarrier management, freight rating and shipping for your ERP.+12 more →
EDI softwareTrading-partner EDI integrated with your ERP.+9 more →
Distribution ERP add-onsRebates, pricing, counter sales and replenishment for your distribution ERP.+11 more →

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How it compares

Warehouse Management coverage across the systems most often shortlisted alongside it, scored against the same capability list.

Warehouse Management capability coverage by product, showing confirmed capabilities out of the number scored in each category.
Area
Infor CloudSuite logo
Infor CloudSuite
Epicor Kinetic logo
Epicor Kinetic
IFS Applications logo
IFS Applications
Oracle ERP Cloud logo
Oracle ERP Cloud
Microsoft Dynamics 365 logo
Microsoft Dynamics 365
SAP S/4HANA Private Cloud logo
SAP S/4HANA Private Cloud
Infor M3 logo
Infor M3
Stock Management6/83+3/85+2/85+1/84/84+1/87/8
Planning3+2/74+1/73+2/76+1/70/71+4/72+3/7
Warehouse Operations3+1/82+2/82+3/85+1/85+1/83+3/86/8
Counting & Accuracy1+3/61+3/62+3/61+3/62+3/61+2/6
ConfirmedPartialNot documented— not scored in this area

Each cell reads confirmed+partial/scored. Grey reflects capabilities our research has not confirmed either way — it is not a finding that a product lacks them.

Compare these systems side by side →

Warehouse Management — strength by vendor

VendorStrengthBest forStarting priceImplementationActions
SAP S/4HANA Private Cloud logo
SAP S/4HANA Private Cloud
★★★ strongLarge, complex enterprises needing deep customisation and controlled upgradesCustom6–18 months
Oracle NetSuite logo
Oracle NetSuite
★★★ strongFast-growing mid-market companies wanting unified cloud ERP$99/user/mo4–9 months
Microsoft Dynamics 365 logo
Microsoft Dynamics 365
★★★ strongMid-to-large companies in the Microsoft ecosystem$50/user/mo6–14 months
Acumatica logo
Acumatica
★★★ strongMidsize companies wanting unlimited users and flexible cloud ERPCustom4–8 months
Infor CloudSuite logo
Infor CloudSuite (this page)
★★★ strongLarge enterprises wanting industry-specific cloud ERPCustom9–18 months
Infor M3 logo
Infor M3
★★★ strongProcess manufacturers (food, chemicals, pharma) needing batch/formula controlCustom8–15 months
QAD Adaptive ERP logo
QAD Adaptive ERP
★★★ strongAutomotive, life sciences, and CPG manufacturers$90/user/mo5–10 months
Epicor Prophet 21 logo
Epicor Prophet 21
★★★ strongWholesale distributors needing best-in-class distribution ERP$75/user/mo3–7 months

Evaluating warehouse management on Infor CloudSuite

What to put in front of the vendor before you commit.

  1. 1Picking strategy support (wave, batch, zone)
  2. 2RF/mobile scanner integration
  3. 3Carrier integration and label printing
  4. 4Directed putaway intelligence
  5. 5Warehouse analytics and KPI dashboards

Infor CloudSuite starts at a custom quote with a typical total cost of $300K–$2M+ and a 9–18 months implementation.

Full Infor CloudSuite pricing breakdown →

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Infor CloudSuite Warehouse Management FAQ

Is warehouse operations a separate WMS from inventory, or the same underlying system?

Same underlying data — warehouse operations (picking, packing, and shipping via transfer orders) shares the item, lot, and cost data used by inventory management, so a pick doesn't need to be re-entered as a separate stock transaction.

Can multi-site transfer orders move stock between plants automatically?

Yes — working with multi-site transfer orders, including receiving and shipping them, is a core capability, which fits CloudSuite's large-enterprise, multi-plant customer base moving materials between manufacturing locations.

Are returns and replacements processed through the warehouse module?

Yes — processing returns and replacements is handled with extended disposition options (restock, scrap, repair), keeping returned-goods handling within the same transactional system as outbound shipping.

Is warehouse operations as strong as CloudSuite's other supply chain capabilities?

It's a smaller capability area relative to stock management and planning, which suggests CloudSuite's execution-layer WMS functionality (directed picking, slotting) is lighter than its inventory and planning depth — worth validating against your specific throughput needs during evaluation.

Other Infor CloudSuite modules

Explore Infor CloudSuite by industry & company size

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