Acumatica ERP

Modules & Features List

Financials & Accounting

The Financial Management module in Acumatica ERP serves as the backbone of the enterprise system, offering a comprehensive range of features designed to streamline financial operations, improve accuracy, and facilitate compliance. At its core, this module provides fundamental accounting capabilities that include a general ledger for tracking financial transactions, accounts payable to manage money owed to vendors, and accounts receivable to manage incoming payments from customers. The module allows businesses to keep track of multiple sets of books, each potentially with its own currency, and helps in consolidating financial data across various business units or geographical locations.

One of the standout features of Acumatica's Financial Management module is its real-time reporting and analytics capabilities. Traditional financial software often requires batch processing, where data is only updated periodically. In contrast, Acumatica offers real-time financial data that can be accessed instantly, providing businesses with the flexibility to make informed decisions at any time. The system also comes with a set of pre-built reports while offering customizable reporting tools, so users can create financial reports that cater specifically to their business needs. Dashboards can be customized to offer quick insights into key performance indicators (KPIs), such as cash flow, profitability, and expenditure trends.

Another key aspect is the module's ability to integrate seamlessly with other Acumatica modules like Distribution Management, Customer Management, and Project Accounting. This ensures that financial data flows smoothly across all business functions. For example, when an invoice is generated in the Distribution Management module, the Financial Management module automatically updates the accounts receivable and general ledger, saving time and reducing the potential for error. Similarly, the module can connect with third-party applications like banking systems, payment gateways, and tax calculation services to further streamline financial workflows. This tight integration across modules and external systems enables businesses to manage complex financial tasks more efficiently while maintaining a high degree of accuracy and compliance.

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Distribution Management 

The Distribution Management module in Acumatica ERP is specifically engineered for wholesalers, distributors, and retail businesses that require sophisticated inventory control, order fulfillment, and warehouse management capabilities. One of the primary features of this module is its Inventory Management system, which allows businesses to maintain optimal inventory levels across multiple locations. The system supports real-time tracking of stock levels, costs, and valuations, enabling organizations to minimize carrying costs while preventing stockouts. Features like multiple valuation methods (FIFO, LIFO, average cost, etc.), lot and serial number tracking, and automated reorder points offer granular control over inventory.

Order Management is another crucial component of the Distribution Management module. It serves as the hub for all sales activities, from quotes to order processing to shipments. The system enables users to manage multiple types of sales orders including standard orders, drop shipments, and back orders. In addition, it offers functionalities like order splitting, multiple deliveries, and special pricing or discounts. It can handle complex pricing scenarios and promotions effortlessly, helping businesses to retain and attract customers. The system integrates seamlessly with CRM (Customer Relationship Management) functions, allowing sales and customer service teams to have a unified view of customer interactions and order history.

Warehouse Management within this module enhances warehouse efficiency by streamlining the picking, packing, and shipping process. Features like bin location, barcode scanning, and advanced picking methods ensure accuracy and efficiency in the warehouse. It allows businesses to execute complex fulfillment processes, manage multiple warehouses, and even handle cross-docking and wave picking, if necessary. Like other Acumatica modules, Distribution Management is also designed to integrate closely with other modules such as Financial Management and Customer Management, as well as third-party applications. For instance, when a sales order is processed, the inventory levels are automatically updated, and the relevant financial accounts in the Financial Management module are adjusted. This level of integration provides a unified platform for managing a wide range of distribution activities, making it easier to keep customers satisfied while maintaining operational efficiency.

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Projects

The project accounting suite enables an organization to track project costs, manage quotes, undertake budgeting and billing, and perform time and expense management. It is fully integrated with the General Ledger, Accounts Payable and Receivable and other modules within Acumatica’s software.

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CRM / Customer Management

The Customer Management module in Acumatica ERP, often referred to as the CRM (Customer Relationship Management) module, is designed to manage and optimize the entire customer lifecycle, from lead generation to customer service. This module plays a critical role in facilitating interactions between a business and its customers, and it often serves as the centralized repository for customer information. Features like contact management allow for the detailed categorization and storage of customer data, from basic contact details to purchase history and communication logs. This centralized data repository enables better customer segmentation and targeted marketing, helping businesses tailor their approaches to different customer demographics.

Sales Automation is a key functionality within the Customer Management module. It provides sales teams with the tools they need to manage opportunities, monitor sales activities, and close deals more effectively. The system allows for the tracking of sales opportunities, including source, potential revenue, stage, and probability of closure. Integration with other modules means that quotes can be converted directly into sales orders, which can then trigger inventory adjustments in the Distribution Management module and financial entries in the Financial Management module. Real-time analytics and customizable dashboards provide insights into sales performance metrics, helping sales teams to focus on the most promising opportunities.

Another important aspect of the Customer Management module is its capabilities in Customer Support and Service. The module offers features for managing customer cases, service contracts, and knowledge bases, allowing businesses to offer superior after-sales service. Whether a customer contacts support via email, chat, or phone, the case can be logged, tracked, and assigned to appropriate personnel for resolution. Additionally, service level agreements (SLAs) can be defined and monitored, ensuring that customer issues are resolved in a timely manner. Automated workflows can prioritize and route cases based on various criteria such as urgency, customer value, or type of issue. This holistic approach to customer management enables businesses to enhance customer satisfaction, improve customer retention rates, and ultimately drive revenue growth.

Manufacturing

The Manufacturing Management module provides the data and workflows needed to plan and manage manufacturing operations and works seamlessly alongside other modules, particularly Financial Management and Distribution Management.

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