Box

Box is a cloud-based content management platform that centralizes an organization's files and documents in a single secure repository accessible from any device. Beyond simple file storage, it provides version control, granular permissioning, real-time co-editing, e-signature (Box Sign), metadata and classification, retention and legal hold governance, and no-code workflow automation. Box positions itself as an "Intelligent Content Management" platform, layering AI capabilities (Box AI, Box Extract, and AI agents) on top of stored content to summarize documents, answer questions across files, and extract structured data from contracts and other unstructured documents.

For companies running ERP systems, Box commonly serves as the system of record for the documents that surround financial and operational transactions — vendor contracts, signed agreements, invoices, statements of work, and supporting attachments. Box integrates with ERP and line-of-business systems including NetSuite and SAP so that documents can be stored, retrieved, and shared in context, while metadata is synchronized between the ERP record and the Box file. Integration is available through prebuilt connectors (for example, the Box for NetSuite SuiteApp), the Box REST API, and iPaaS/middleware platforms such as Workato, Celigo, and SAP Integration Suite (which ships a Box adapter).

Box is delivered as a multi-tenant SaaS product with enterprise security and compliance controls: AES 256-bit encryption at rest and in transit, customer-managed encryption keys via Box KeySafe, zero-trust access controls, malware detection, and support for regulatory frameworks including HIPAA, GDPR, FedRAMP, FINRA, PCI DSS, GxP, and ITAR. The company serves organizations from small teams to large regulated enterprises across government, life sciences, financial services, and media.