M3
★★★ strongInfor M3 Asset Management
Infor M3 confirms 15 of the 31 asset management capabilities we track, with a further 9 partially covered. Its deepest coverage is in Maintenance Management; it is thinnest on Reliability & Performance.
Asset Management is a core strength for Infor M3 — a primary capability included in standard deployments. The product is best suited to process manufacturers (food, chemicals, pharma) needing batch/formula control.
- 15of 31
- Capabilities confirmed
- 324
- Documented features
- Maintenance Management
- Strongest area
- Reliability & Performance
- Thinnest area
Capability coverage15 of 31 confirmed
How Infor M3 scores against the 31 asset management capabilities we track across every ERP in our catalogue.
- Maintenance Management6 of 8
- Spare Parts & Inventory3 of 7
- Asset Lifecycle4 of 8
- Reliability & Performance2 of 8
Confirmed (15)Partial (9)Not documented (7)
“Not documented” means our research has not confirmed the capability either way — it is not a finding that Infor M3 lacks it. Coverage is scored against one shared capability list, so it is comparable between products.
What’s in it324 documented capabilities
The asset management scope Infor M3 ships, grouped as the product itself organises it.
Capability Management6
Manages the skills and capabilities needed to staff maintenance work, matching qualified people to work orders and repair jobs through capability data setup and employee allocation.
Capabilities
- Allocate People by Multiple ChoiceLets planners assign several people to the same maintenance job at once, selecting from a list of eligible operations.
- Capability at Repair SituationChecks that assigned technicians hold the required skills before allocating them to a repair job.
- Manually Allocate People to a Work Request or Work OrderLets supervisors manually assign staff to a work request or work order, as an alternative to automatic allocation.
- Setting up Capability DataDefines the skill and qualification data used to match employees to work orders during the repair process.
- Setting Employee AllocationConfigures how employees are allocated to specific maintenance tasks based on defined allocation settings.
Will Infor M3 meet your capability management needs? Build your requirements and perform a full analysis.
Build my requirements →Rental-Operated Plant3
Supports renting equipment together with the operator needed to run it, independent of any separate equipment rental.
Capabilities
- Processing Rental-Operated PlantBuilds the header and line of a rental agreement for operated plant, generated straight from a work order operation record.
- Defining Rental-Operated Plant ProcessDefines the process for renting a resource to operate equipment, whether or not that equipment is also rented.
Will Infor M3 meet your rental-operated plant needs? Build your requirements and perform a full analysis.
Build my requirements →Complaint Management4
Tracks abnormal events and customer complaints against maintained objects, from initial registration through decisions and follow-up complaints.
Capabilities
- Handling ComplaintsManages customer and operational complaints about a maintained asset from initial registration through to closure.
- Register Complaints and DecisionsRecords new complaints and the decisions made about what corrective action to take.
- Register Subsequent ComplaintLogs a follow-on complaint that relates to an earlier, original complaint on the same object.
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Build my requirements →Document Management5
Governs how documents are created, classified, and linked to required activities within the maintenance process, ensuring mandatory steps are completed and confirmed.
Capabilities
- Approve Document ActivityApproves a mandatory activity linked to a document once the required work has been performed.
- Connect Additional Activities to a Document and Confirm Defaulted ActivitiesAdds extra activities to a document and confirms activities that were defaulted from its document type.
- Create Document Type and Connect Activities that need to be PerformedSets up a new document type and links the mandatory activities that must be completed under it.
- Handling Document Activity ListsLinks user-defined activities to an electronic document that must be completed before the document is considered valid.
Will Infor M3 meet your document management needs? Build your requirements and perform a full analysis.
Build my requirements →Internal Rental14
Manages rental transactions between divisions of the same M3 company, covering internal purchase orders, pricing, delivery, invoicing, and returns.
Highlights
- Internal Rental OverviewShows how divisions inside one company can set up rental agreements in just two steps using internal rental.
- Internal Rental Process LimitationsLists the limitations of the internal rental process, including that internal and external agreements must sit in different divisions.
- Defining Internal RentalCovers the setup definitions required before the internal rental process can be used.
- Managing Internal Purchase Orders for Internal RentalHandles purchase orders created against an internal supplier type as part of the internal rental process.
- Managing Internal Rental AgreementsAutomatically creates a temporary rental agreement in the delivering division when an internal purchase order is printed.
All 13 capabilities
- Internal Rental OverviewShows how divisions inside one company can set up rental agreements in just two steps using internal rental.
- Internal Rental Process LimitationsLists the limitations of the internal rental process, including that internal and external agreements must sit in different divisions.
- Defining Internal RentalCovers the setup definitions required before the internal rental process can be used.
- Managing Internal Purchase Orders for Internal RentalHandles purchase orders created against an internal supplier type as part of the internal rental process.
- Managing Internal Rental AgreementsAutomatically creates a temporary rental agreement in the delivering division when an internal purchase order is printed.
- Managing MCOs and Work Orders for Internal RentalLinks maintenance customer orders and work orders across both the internal and external sides of an internal rental.
- Rental Agreement and Purchase Order Confirmation for Internal RentalConfirms an internal purchase order and its matching rental agreement once the supplier accepts the order.
- Managing Internal Rental PricingSeparates the purchase price on an internal order from the rental price charged for the same item.
- Charges Synchronization Between Rental Agreement and POSynchronizes header and line charges between an internal rental agreement and its matching purchase order at activation.
- Managing Internal Rental Delivery Address InformationCarries the delivery address from an internal purchase order over to its related rental agreement line.
- Managing Deliveries for Internal RentalProcesses deliveries for internal rental agreements through the same rental logistics toolbox used for external rentals.
- Managing Rental Invoicing and PO Invoice Matching for Internal RentalInvoices internal rental agreements and matches those invoices against the related purchase order.
- Managing Returns for Internal RentalProcesses equipment returns for internal rental agreements using the same logistics toolbox as external rentals.
Will Infor M3 meet your internal rental needs? Build your requirements and perform a full analysis.
Build my requirements →Enabling Maintenance26
Configures the underlying settings, order types, and rules that enable maintenance operations, including work order types, customer order types, rental agreements, and complaint and engineering order settings.
Highlights
- Application Messages in MaintenanceLists and explains the system alerts that maintenance staff may encounter while using the application.
- Authorization LevelControls which users can update work orders based on their assigned level of authority.
- Business Chain on Maintenance Customer OrderGroups related customers under a shared business chain ID so they can be processed consistently on maintenance customer orders.
- Configuration - MaintenanceDefines and manages the structures, such as aircraft or production plants, that make up a configuration in M3.
- Connect Documents to Maintenance Customer Order TypeAttaches required paperwork, like order confirmations and invoices, to a given maintenance customer order type.
All 25 capabilities
- Application Messages in MaintenanceLists and explains the system alerts that maintenance staff may encounter while using the application.
- Authorization LevelControls which users can update work orders based on their assigned level of authority.
- Business Chain on Maintenance Customer OrderGroups related customers under a shared business chain ID so they can be processed consistently on maintenance customer orders.
- Configuration - MaintenanceDefines and manages the structures, such as aircraft or production plants, that make up a configuration in M3.
- Connect Documents to Maintenance Customer Order TypeAttaches required paperwork, like order confirmations and invoices, to a given maintenance customer order type.
- Create maintenance customer order typeSets up the order types that must exist before maintenance agreements and customer orders can be created.
- Create Rental AgreementCreates a rental agreement by searching for and allocating equipment through the rental planning board.
- Define Complaint Alert LevelsSets the thresholds that trigger an alarm for a component or position based on complaint activity.
- Define Complaint TypeDefines and maintains the categories used to classify new complaints as they are registered.
- Define Engineering Order TypeSpecifies how engineering orders of a given type are handled once they are created.
- Define Principles for Automatic Employee AllocationSets the checks the system runs when employees are automatically assigned to a maintenance job.
- Define Settings for Maintenance 1 (CRS788)Configures the first set of core defaults for the maintenance module, including order types for equipment.
- Define Settings for Maintenance 2 (CRS789)Sets the general maintenance parameters that control default service and work order processing.
- Define Settings for Operation ReportingSets the rules governing how work order operations get reported, company-wide or by individual facility.
- Define work order typeDefines a work order type used when creating service jobs for different kinds of work.
- Defining Maintenance SettingsSets up the basic parameters that support a company's maintenance procedures across M3.
- Defining Order Types for Maintenance Customer OrdersDefines the order types required before maintenance customer orders and agreements can be created.
- Defining Work Order TypesSets the rules that determine how a work order type is handled throughout the order flow.
- Event TypeGroups multiple services under one work order number when they are released together from a work request.
- Labor Sell Rate for Maintenance Customer OrdersDetermines the labor rate charged on a maintenance customer order, sourced from agreement work center prices.
- Pricing of Maintenance MaterialApplies different material pricing methods to maintenance agreements and customer orders depending on the customer.
- Rental Check InTracks the physical return of rental equipment that was previously checked out.
- Rental Check OutTracks the physical release of rental equipment when it leaves for a customer.
- Rental InvoicingCreates invoice proposals from rental agreement lines at any point during the rental process.
- Rental Logistic Toolbox Process StatusProvides a central place to process rental logistics transactions efficiently from a single view.
Will Infor M3 meet your enabling maintenance needs? Build your requirements and perform a full analysis.
Build my requirements →Rental Agreement Processing26
Covers the operational lifecycle of a rental agreement -- creating, checking equipment in and out, exchanging or replacing items, tracking utilization, and terminating or closing agreement lines.
Highlights
- Check in Rental AgreementRecords the physical return of rental equipment to track its movement back into inventory.
- Check Out Rental AgreementRecords the physical release of rental equipment as it leaves for the customer.
- Convert Preliminary Rental Agreement to Active Agreement or QuotationConverts a preliminary rental agreement into either a confirmed agreement or a formal quotation.
- Convert Rental Agreement to Rental Purchase OptionLets a rental customer agree upfront to purchase the equipment once the rental period ends.
- Copy Rental Agreement or Agreement LineCopies an existing rental agreement, or individual lines from it, onto a new or existing agreement.
All 25 capabilities
- Check in Rental AgreementRecords the physical return of rental equipment to track its movement back into inventory.
- Check Out Rental AgreementRecords the physical release of rental equipment as it leaves for the customer.
- Convert Preliminary Rental Agreement to Active Agreement or QuotationConverts a preliminary rental agreement into either a confirmed agreement or a formal quotation.
- Convert Rental Agreement to Rental Purchase OptionLets a rental customer agree upfront to purchase the equipment once the rental period ends.
- Copy Rental Agreement or Agreement LineCopies an existing rental agreement, or individual lines from it, onto a new or existing agreement.
- Credit and Stock Return for a Sales LineCredits a rental sales line fully or partially while returning the corresponding items to stock.
- Create a Rental Agreement HeaderCaptures the basic data needed to open a new rental agreement with a unique agreement number.
- Create a Rental Agreement using (STS085)Provides an alternate entry point for creating a rental agreement alongside the standard agreement program.
- Create Rental Agreement LinesAdds rental agreement lines using methods such as up-renting, down-renting, or predefined rental packages.
- Daily Flash ReportCalculates accrued and forecasted revenue across rental, cross-hire, and rental sales transactions.
- Delete Rental Agreement HistoryPurges historical transaction records that accumulate against rental agreement lines over time.
- Down PaymentAdds a down-payment charge to a rental agreement that is typically invoiced ahead of delivery.
- Exchange Rental ItemSwaps a rented item for a replacement when the original equipment isn't performing as expected.
- Managing Advance Invoice Records Including VATHandles VAT on advance rental invoices for companies operating under VAT rules.
- Mass Update of Rental LinesApplies a bulk update to multiple rental agreement lines in a single transaction.
- Monitoring Availability of Items to Be DeliveredShows the availability of items awaiting delivery to a customer at the location or facility level.
- Partial termination of rental agreement lineTerminates part of the quantity on a bulk-item rental agreement line rather than the whole line.
- Rental CounterProvides a modern Experience Designer interface, the Rental Counter, for entering and managing rental transactions.
- Rental delivery stopExplains why a delivery is held when an open related order is still linked to an unclosed agreement line.
- Rental Logistic Toolbox Process StatusCentralizes rental logistics transactions -- deliveries, exchanges, and returns -- for processing from one screen.
- Rental Statistics - UtilizationMeasures rental utilization as the ratio of days equipment was actually rented against its potential days.
- Replace Item on Rental Agreement LinesSwaps an individual rented item on an agreement line for one of a different capacity or specification.
- Six-day week rate calculation in rentalBases rental rate calculations on a six-day working week instead of the standard seven-day week.
- Specify additional chargesAdds extra charges onto a rental agreement line for costs beyond the base rental fee.
- Stand Down PeriodSuspends hire charges for a period when rented equipment is temporarily out of service, such as for maintenance.
Will Infor M3 meet your rental agreement processing needs? Build your requirements and perform a full analysis.
Build my requirements →Engineering Orders14
Manages engineering changes and modifications to equipment and components, from defining and revising engineering orders through to releasing approved changes into production.
Highlights
- Create Engineering Order HeaderDefines the header information for an engineering order once the change document has been registered.
- Create Engineering Order LineAdds a line to an engineering order specifying the service required to complete the modification.
- Create Engineering Order RevisionDefines the header data for a revision of an engineering order after a modification document is registered.
- Define Component Modification ReferenceAssigns a new item number to a component that has been changed through an engineering order revision.
- Defining Engineering OrdersDefines an engineering order and links it to the service needed to perform a required modification.
All 13 capabilities
- Create Engineering Order HeaderDefines the header information for an engineering order once the change document has been registered.
- Create Engineering Order LineAdds a line to an engineering order specifying the service required to complete the modification.
- Create Engineering Order RevisionDefines the header data for a revision of an engineering order after a modification document is registered.
- Define Component Modification ReferenceAssigns a new item number to a component that has been changed through an engineering order revision.
- Defining Engineering OrdersDefines an engineering order and links it to the service needed to perform a required modification.
- Defining Engineering Order ProgramIdentifies all components affected by a modification and generates the planned work orders needed to carry it out.
- Defining and Performing Modifications by Using Engineering OrdersDescribes entering, carrying out, and reporting component changes through engineering orders and their supporting paperwork.
- Engineering Orders - MaintenanceShows how engineering orders help plan and track component changes throughout maintenance work.
- Generate Engineering Order Program and Confirm Engineering OrderGenerates the list of items covered by a modification and creates the planned work orders required.
- Managing Engineering Order RevisionsManages the engineering order revision process from creation through to its modification control programs.
- Release to ProductionReleases an approved engineering order revision to production, updating its status to reflect the transfer.
- Retrieve Affected Serial NumberPulls the serial numbers of every item touched by a particular engineering order revision.
- Specify Item Number Change for Engineering OrdersAssigns a new item number to items being modified through an engineering order.
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Build my requirements →Enterprise Asset Management9
Manages the resources behind maintenance work, including work centers, employee assignments, numbering series, and labor feedback used to plan and track work order execution.
Highlights
- Add Employees to Work OrderLinks employees to a work order through its operations and operation elements.
- Assignment StatusesTracks the status of field order assignments as they progress through an operation element.
- Basic Data for Creating Work CenterSets up a new work center, including its availability and default time settings.
- Create Numbering SeriesDefines the numbering systems used for equipment, work orders, and related records when the maintenance module is first installed.
- Feedback of Multiple Labor Hours Against OperationRecords working time when several employees have contributed labor to the same operation.
All 8 capabilities
- Add Employees to Work OrderLinks employees to a work order through its operations and operation elements.
- Assignment StatusesTracks the status of field order assignments as they progress through an operation element.
- Basic Data for Creating Work CenterSets up a new work center, including its availability and default time settings.
- Create Numbering SeriesDefines the numbering systems used for equipment, work orders, and related records when the maintenance module is first installed.
- Feedback of Multiple Labor Hours Against OperationRecords working time when several employees have contributed labor to the same operation.
- Generate Recurring Work Order Requests AutomaticallyAutomatically creates recurring work order requests, such as preventive maintenance jobs, from service definitions.
- Work Center StructureOrganizes working groups into a structure of work centers used throughout M3 Maintenance.
- Work Order Operation FeedbackCaptures feedback on completed work order operations, forming the basis for evaluating maintenance effectiveness.
Will Infor M3 meet your enterprise asset management needs? Build your requirements and perform a full analysis.
Build my requirements →Equipment and Component Control26
Tracks equipment, components, and their structures, covering configuration and as-built records, numbering systems, condition reporting, and classification of equipment across a maintenance organization.
Highlights
- Add Condition Report to EquipmentCreates a condition report for a piece of equipment or serialized item.
- Add Documents to PositionLinks document records to a specific equipment position.
- Basic Prerequisites for As-built StructuresDetails the settings and setup, such as removal reason records, required before as-built structures can be maintained.
- Create Alternative StructureCreates an additional configuration structure to provide another view of an equipment structure.
- Create Equipment Component LinkLinks stock and non-stock components to equipment records using the standard product structure capabilities.
All 25 capabilities
- Add Condition Report to EquipmentCreates a condition report for a piece of equipment or serialized item.
- Add Documents to PositionLinks document records to a specific equipment position.
- Basic Prerequisites for As-built StructuresDetails the settings and setup, such as removal reason records, required before as-built structures can be maintained.
- Create Alternative StructureCreates an additional configuration structure to provide another view of an equipment structure.
- Create Equipment Component LinkLinks stock and non-stock components to equipment records using the standard product structure capabilities.
- Create a siteCreates a new production site where equipment can be installed and tracked.
- Create Standard Numbering SystemBuilds a standard numbering system that gives coding for positions and equipment a template and built-in validation.
- Deactivate Equipment with an As-built StructureTakes an as-built assembly offline, for instance when the equipment is sold or leased out for an extended period.
- Define Error Code 1Defines an error code along with the default service used to address it.
- Define Error Code 3Defines a secondary error code along with the default service used to address it.
- Define Model Levels for a Configuration to Describe Differences and Distinguish between VariantsDefines model levels to describe minor component changes within a configuration, such as variant differences.
- Define the Position Effectivity to Limit the Position ValidityDefines the effectivity of different configuration versions to control when a position is valid.
- Defining a Model Configuration and Creating an As-built ConfigurationDefines a model configuration and builds the as-built structure for an object such as an aircraft or engine.
- Enter Standard Numbering SystemEnters a standard numbering system made up of levels, each with a permitted numbering range.
- Error Code 3Provides a user-definable coding system used alongside other error codes when reporting against a work order operation.
- Equipment Class (Product Group)Classifies similar equipment into user-defined groups for organization and cost analysis.
- Equipment NumberServes as the main reference identifying a physical piece of plant or equipment throughout M3.
- Equipment TypeClassifies equipment into user-defined types, often used for grouping and cost analysis.
- Install operational unit in a plant maintenance siteAdds an operational unit — complete with a matching as-built structure of its own — into a plant maintenance site, for example a factory or a mine.
- Mandatory Meter Readings for WOsRequires technicians to log meter readings before moving forward on a work order or its operations.
- Operation Plan (MOS380)Forecasts equipment usage to calculate when non-calendar-based scheduled service requests will fall due.
- Register a Component as a Serialized Item and Generate the As-built ListRegisters a component that has a defined model configuration, saving it as a serialized item and generating its as-built list.
- Removal/Installation Transaction Types (MOS123)Sets the transaction types used any time equipment gets installed, removed, or relocated.
- Technical DatasheetsAttaches user-defined custom fields to equipment and positions, enabling flexible search and reporting.
- Using Services with Related Type I for Removal and InstallationsConfigures removal and installation services for swapping out a component headed to an outside workshop for service.
Will Infor M3 meet your equipment and component control needs? Build your requirements and perform a full analysis.
Build my requirements →Follow up Maintenance4
Reviews maintenance performance after the fact, analyzing complaint alarms, customer order statistics, and repeated issues to guide corrective action.
Capabilities
- Analyze Complaint AlarmsInvestigates why a complaint alarm was triggered so that root causes can be identified.
- Maintenance Customer Order StatisticsMonitors financial, volume, and quality-based sales targets using figures rolled up from customer orders.
- Update Complaint AlertRegenerates repetitive complaint alerts to raise alarms for components or positions with frequent issues.
Will Infor M3 meet your follow up maintenance needs? Build your requirements and perform a full analysis.
Build my requirements →Leasing17
Manages equipment leasing agreements and their financial mechanics -- financing, leasing curves, price indexing, and periodic invoicing -- alongside standard rentals.
Highlights
- Create and Manage Leasing Agreement Using EQM with FunderCreates and manages a leasing agreement in Equipment Quotation Management when a third-party funder finances the equipment.
- Create and Manage Leasing Agreement Using EQM Without FunderCreates and manages a leasing agreement in Equipment Quotation Management when no external funder is involved.
- Create and manage leasing agreement using (STS100)Lets a leasing line be entered manually in the rental agreement program instead of starting in Equipment Quotation Management.
- Copy Leasing LineCopies an existing leasing line onto a rental agreement's open lines.
- Convert a rental line to a leasing line in (STS201)Converts a standard rental line into a leasing line when a customer decides to lease instead of rent.
All 16 capabilities
- Create and Manage Leasing Agreement Using EQM with FunderCreates and manages a leasing agreement in Equipment Quotation Management when a third-party funder finances the equipment.
- Create and Manage Leasing Agreement Using EQM Without FunderCreates and manages a leasing agreement in Equipment Quotation Management when no external funder is involved.
- Create and manage leasing agreement using (STS100)Lets a leasing line be entered manually in the rental agreement program instead of starting in Equipment Quotation Management.
- Copy Leasing LineCopies an existing leasing line onto a rental agreement's open lines.
- Convert a rental line to a leasing line in (STS201)Converts a standard rental line into a leasing line when a customer decides to lease instead of rent.
- Leasing ChargeAdds or updates a leasing-specific additional charge on a rental agreement line.
- Leasing CurveUpdates the leasing curve, the schedule of periodic payments, connected to a leasing line.
- Leasing InvoicingInvoices leasing lines and their connected charges on a recurring, typically monthly, payment schedule.
- Simulate Price Index UpdateModels what a price index update would do to a leasing charge, for one agreement or in bulk.
- Cash Flow ComponentsFeeds cash flow items, such as insurance, into the leasing curve calculation under the IRR leasing method.
- Update of Cash Flow Component Using Index UpdateAutomatically updates cash flow components on IRR-based leasing lines when a price index update runs.
- Price Index Functionality on Leasing LineApplies a price index to a leasing charge, set manually or defaulted from the agreement.
- Price Index Share Percentage on Leasing LineSets what share of a price index adjustment is applied to a leasing charge on a leasing line.
- Update of leasing charge using index update in (LTS401)Automatically updates leasing charges under the standard leasing method whenever a price index update runs.
- Update of Leasing Curve using Variable Interest RateAutomatically recalculates leasing curves when they're tied to a variable interest rate that changes.
- Managing Leasing LogisticsCovers the delivery and logistics handling specific to leased equipment lines.
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Build my requirements →Initial Provisioning11
Sets up the foundational data needed before maintenance operations can run, including work centers, costing, document structures, and initial data conversion from a prior system.
Highlights
- Define Document StructureBuilds a document structure from documents that have already been registered in the system.
- Enter Hourly Costs per Work CenterEnters hourly labor costs for a work center across each defined costing type.
- Enter Work CenterCreates or updates a maintenance work center, including its people, information, and associated costs.
- Initial Provisioning (IP)Converts data from a source system to create initial item, supplier, and purchase order records in M3.
- IP - M3 Basic DataDescribes the basic data that must be set up before the initial provisioning process can begin.
All 10 capabilities
- Define Document StructureBuilds a document structure from documents that have already been registered in the system.
- Enter Hourly Costs per Work CenterEnters hourly labor costs for a work center across each defined costing type.
- Enter Work CenterCreates or updates a maintenance work center, including its people, information, and associated costs.
- Initial Provisioning (IP)Converts data from a source system to create initial item, supplier, and purchase order records in M3.
- IP - M3 Basic DataDescribes the basic data that must be set up before the initial provisioning process can begin.
- Mnt/Ovh/Rep ClassClassifies how equipment installed in a position is normally maintained, overhauled, or repaired.
- Register Operation PlanSets up an operation plan tied to an object, once that object's prerequisites are satisfied.
- Report OperationReports operation information for a work order without breaking down time by individual employee.
- Report Operation with Employee InformationReports operation information together with the time worked by each individual employee.
- Split Work Order OperationDivides an operation across extra staff or equipment so it can run at the same time.
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Build my requirements →End to End Processes5
Walks through complete maintenance scenarios end to end, covering field service purchases, inspections, subcontracted repairs, and warranty settlement.
Capabilities
- Field Service with Direct Purchase (Reported as Misc Cost)Processes a work order for field service, booking any directly purchased item as a miscellaneous expense.
- Perform Field Inspection Service for EquipmentProcesses a field service work order that uses a predefined inspection checklist and documents each task.
- Subcontract ServiceManages sending a component to an outside contractor for repair work, refurbishment, or a full overhaul.
- Warranty Work Order - 100% SettledManages warranty coverage on sold equipment from the maintenance customer order through to claim settlement.
Will Infor M3 meet your end to end processes needs? Build your requirements and perform a full analysis.
Build my requirements →MCO Processing26
Manages the full maintenance customer order cycle, including quoting, invoicing, warranty claims, credit limits, and delivery of serviced objects back to customers.
Highlights
- Automatically Create Supplier Invoice Batch for Miscellaneous CostAutomatically generates a supplier invoice batch once miscellaneous costs on a maintenance customer order are approved.
- Check and Adjust Preliminary Invoice SpecificationVerifies and adjusts transactions before they are invoiced to the customer, including adding new entries.
- Creating a Maintenance Customer OrderSets up various maintenance-customer-order types when an outside customer requests service.
- Create Project Budget or Financial Budget from a Maintenance Agreement QuoteUpdates a project or financial budget using figures from a maintenance agreement quote.
- Credit Limits for Maintenance Customer OrdersApplies customer credit limit checks to maintenance customer orders.
All 25 capabilities
- Automatically Create Supplier Invoice Batch for Miscellaneous CostAutomatically generates a supplier invoice batch once miscellaneous costs on a maintenance customer order are approved.
- Check and Adjust Preliminary Invoice SpecificationVerifies and adjusts transactions before they are invoiced to the customer, including adding new entries.
- Creating a Maintenance Customer OrderSets up various maintenance-customer-order types when an outside customer requests service.
- Create Project Budget or Financial Budget from a Maintenance Agreement QuoteUpdates a project or financial budget using figures from a maintenance agreement quote.
- Credit Limits for Maintenance Customer OrdersApplies customer credit limit checks to maintenance customer orders.
- Deliver Maintenance Object to CustomerReports the delivery of a maintained object back to the customer once all work is complete.
- Estimating and Quoting against Work OrderEstimates repair costs and creates a customer quotation against a work order.
- Financial Reconciliation of Warranty ClaimReconciles the internal and external costs of a warranty claim, charging the warranty fund and invoicing accordingly.
- Handling Material Sales OrdersProcesses maintenance customer orders created to sell stocked components or spare parts to a customer.
- Identify Fully Estimated Work Requests and Create QuotationIdentifies planned work requests that are fully estimated and ready to be quoted to the customer.
- Managing Advanced MCO QuotationsManages maintenance customer order quotations that require an estimate of the work content involved.
- Managing Extended WarrantyDefines and sells extended warranty coverage that can be checked for entitlement when selling spare parts.
- Managing Maintenance Customer Order QuotationsManages quotations for work created from maintenance customer orders, covering both basic and advanced quotation flows.
- Managing Warranty AgreementsManages the written warranty promises made when selling or repairing equipment or spare parts.
- Move Transactions Between Maintenance Customer Orders and Work OrdersCorrects time, material, miscellaneous, or subcontract transactions reported against the wrong work order.
- OEM claim settlementProcesses an OEM claim submitted by a dealer, resulting in an agreed reimbursement amount.
- PBH Invoicing for Maintenance Service AgreementsBills maintenance service agreements using actual, projected, or reconciled meter readings.
- Quick Entry of Normal Maintenance Customer OrderCreates a maintenance customer order and its line in a single quick-entry step.
- Receiving Maintenance Customer Order ObjectReceives an object under a maintenance customer order and updates its information, such as current meter values.
- Release Quoted and Approved Work Orders to ProductionSends work orders to production once the customer has signed off on the proposed scope.
- Register Maintenance Customer Order Details for Material Exchange OrderLogs the details of a component slated for exchange on a maintenance customer order line.
- Register Normal Maintenance Customer Order DetailsRegisters details about a job to be performed on a maintenance customer order line.
- Restart InvoicingRestarts a maintenance customer order invoicing job after it has been interrupted.
- Transfer Maintenance Customer Order Transactions to Financial SystemManually transfers invoice transactions from a maintenance customer order to the financial system.
- Warranty Claim ProcessingSends a warranty claim document off to a supplier so it can be settled.
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Build my requirements →MCO Maintenance Agreements26
Manages the terms, pricing, and coverage of maintenance service agreements with customers, including quotes, charges, discounts, and periodic invoicing rules.
Highlights
- Close Maintenance AgreementsSets the expiry date of a maintenance agreement tied to a rental, allowing time for post-rental processing.
- Connect an Additional Payer to a Maintenance Agreement LineLinks extra payers onto a maintenance agreement line for a customer, splitting the billing between them.
- Connect Model Individuals and Objects to a Maintenance Agreement to Limit the Agreement ValidityLinks specific machines, equipment, and components to a maintenance agreement to limit its scope.
- Connect and Prioritize Additional Warehouse to Maintenance AgreementConnects additional warehouses to a maintenance agreement and sets their priority order.
- Create Maintenance Agreement QuoteBuilds a maintenance agreement quote from a preset maintenance plan and projected equipment use.
All 25 capabilities
- Close Maintenance AgreementsSets the expiry date of a maintenance agreement tied to a rental, allowing time for post-rental processing.
- Connect an Additional Payer to a Maintenance Agreement LineLinks extra payers onto a maintenance agreement line for a customer, splitting the billing between them.
- Connect Model Individuals and Objects to a Maintenance Agreement to Limit the Agreement ValidityLinks specific machines, equipment, and components to a maintenance agreement to limit its scope.
- Connect and Prioritize Additional Warehouse to Maintenance AgreementConnects additional warehouses to a maintenance agreement and sets their priority order.
- Create Maintenance Agreement QuoteBuilds a maintenance agreement quote from a preset maintenance plan and projected equipment use.
- Define an Agreement-specific Price per Work CenterApplies a custom work center rate to one maintenance agreement, overriding the standard price.
- Define and Apply Price Index for a Maintenance AgreementApplies a price index to a long-running maintenance agreement so invoiced charges reflect price changes over time.
- Define Charges for a Loan Maintenance AgreementAttaches a charge to items a customer borrows under a loan-based agreement line.
- Define and Connect a General Charge to a Maintenance AgreementAdds a general charge, such as an administrative fee, to all lines of a maintenance agreement.
- Define Maintenance Agreement for Periodic Accrual RevenuesSets up periodic revenue accrual for a service agreement invoiced manually or on a scheduled basis.
- Define Maintenance Agreement Line ChargesDefines charges associated with a specific maintenance agreement line.
- Define a Maintenance Agreement for Calendar-based Periodic InvoicingSets up a maintenance agreement to be invoiced on recurring dates or periods.
- Define a maintenance agreement header for a customer-specific agreementDefines the header controlling all jobs covered under a customer-specific maintenance agreement.
- Define a Maintenance Agreement Header for a General Maintenance AgreementDefines the common header values for a maintenance agreement not tied to a specific customer.
- Define maintenance agreement line discountDefines a percentage or fixed discount for a service covered under a maintenance agreement line.
- Define maintenance agreement line with fixed labor costDefines an agreement line charging a fixed labor price while billing actual material consumption.
- Define Maintenance Agreement Line with a Fixed Price TotalDefines an agreement line charging a single fixed total price for the covered service.
- Define Maintenance Agreement Line with a Loan ChargeSets up an agreement line covering short-term loans of warehouse items to a customer.
- Define maintenance agreement line with dynamic priceSets up an agreement line that bills a flat rate for one or more transaction types, such as labor or materials.
- Define Maintenance Agreement Line with Meter-based PricingSets up an agreement line priced by tracking the change in an object's meter reading across a set period.
- Define maintenance agreement line with service pricing for time and materialDefines an agreement line priced by the time a service takes and the material it consumes.
- Define Maintenance Agreement Material Handling Charge per Price IntervalDefines material handling charges that vary by price interval on a maintenance agreement.
- Define Material Handling Charge per Item Group for a Maintenance AgreementDefines material handling charges by item group and links them to a maintenance agreement.
- Defining new Maintenance Agreements and Adjusting Existing AgreementsCreates new maintenance agreements and adjusts existing ones, defining what the supplier is authorized to do.
- MCO Agreement Monitoring ListOffers a tracking list for keeping tabs on maintenance agreement activity and reminders.
Will Infor M3 meet your mco maintenance agreements needs? Build your requirements and perform a full analysis.
Build my requirements →Service Definitions26
Defines the services that describe maintenance jobs, including their operations, materials, tools, meters, activities, and related-service relationships.
Highlights
- Add Activity List to Service RevisionManually adds a list of activities to a service revision beyond any defaulted from a service group.
- Add Additional Meter to Service RevisionAdds additional meters, such as time-phased or fixed-date meters, to a service revision.
- Add Documents to Service RevisionLinks related documents to a service revision for reference during the job.
- Add Materials and Purchase Requirements to Service RevisionAdds the materials a job needs onto a service revision.
- Add Multiple Products to ServiceLinks a service revision — one not tied to a single item — to several products or pieces of equipment at once.
All 25 capabilities
- Add Activity List to Service RevisionManually adds a list of activities to a service revision beyond any defaulted from a service group.
- Add Additional Meter to Service RevisionAdds additional meters, such as time-phased or fixed-date meters, to a service revision.
- Add Documents to Service RevisionLinks related documents to a service revision for reference during the job.
- Add Materials and Purchase Requirements to Service RevisionAdds the materials a job needs onto a service revision.
- Add Multiple Products to ServiceLinks a service revision — one not tied to a single item — to several products or pieces of equipment at once.
- Add Operations and Subcontract Requirements to Service RevisionLinks operations, and any subcontracting requirements, to a service revision.
- Add Tool Requirements to Service RevisionLinks a required tool to a service revision so it is reserved and allocated to the job.
- Approve Activities Related to Engineering Order RevisionSigns off on activities tied to an engineering order revision once they've wrapped up.
- Connect Activities to ServiceLinks required activities, such as training or new equipment, to a service.
- Connect Operation Elements to a Service OperationDefines how long each operation element takes to run and to set up, for every operation element tied to a service operation.
- Connect Preferred Supplier to WO Subcontracting OperationAssigns a go-to supplier for a particular subcontracted operation tied to a service.
- Connect Related Services to Service RevisionTies related services to a primary service revision and sets the order they run in.
- Create Service RevisionCreates a new service revision containing the basic data for a service.
- Define Basic Settings for ServicesSets the basic configuration that determines which panels appear when registering a new service.
- Define New Service – Quick EntryRegisters a new service and its first operation together in a single quick-entry step.
- Define Service EffectivityDefines which items, serial numbers, and attributes a service applies to.
- Defining Services to Describe the Jobs that are Performed on an ObjectDefines services that describe each job performed on a maintained object, using either of two available methods.
- Display in What Other Services a Service Is UsedShows which other services reference a given service to confirm a structure is complete.
- Enter Quantity Limit for Alternate RoutingSets quantity limits per product and alternate routing to control which routing is selected for an order.
- Link Specific Requirements to Work Order TypesAttaches successor and predecessor rules, within a network structure, onto a given work-order type.
- Maintain Parameters for Queue and Transportation TimesMaintains the parameters required before general queue and transportation times can be entered.
- Managing Related Services with Relation Type ZSets up and manages Z-related services, where minor services are included within larger, comprehensive ones.
- Mandatory RelationDetermines whether a related service links immediately, or only once the corresponding work order enters the planning stage.
- Response TimeWorks out when a work request should start — date and time — based on a defined service response window.
- ServicesSits at the heart of the maintenance module, driving both scheduled preventive jobs and one-off requests.
Will Infor M3 meet your service definitions needs? Build your requirements and perform a full analysis.
Build my requirements →Work Order Processing26
Plans, schedules, and manages maintenance work orders, from initial request through detailed scheduling, resource checks, and status updates.
Highlights
- Add Employees to a Work Order OperationLinks an employee to a specific work order operation for tracking in the routing.
- Add Tools to a Work Order OperationLinks a tool, such as a drill or lift truck, to a work order operation.
- Check Employee Availability for a Work RequestChecks whether employees linked to a work request or work order operation are available.
- Check Tools Availability for a Work RequestConfirms that the tools required for a job are available in inventory before the job begins.
- Complaint - Register DecisionRegisters decisions made about a previously logged complaint.
All 25 capabilities
- Add Employees to a Work Order OperationLinks an employee to a specific work order operation for tracking in the routing.
- Add Tools to a Work Order OperationLinks a tool, such as a drill or lift truck, to a work order operation.
- Check Employee Availability for a Work RequestChecks whether employees linked to a work request or work order operation are available.
- Check Tools Availability for a Work RequestConfirms that the tools required for a job are available in inventory before the job begins.
- Complaint - Register DecisionRegisters decisions made about a previously logged complaint.
- Data Collection and MonitoringCollects shop-floor data on work orders until every operation wraps up and the order closes out.
- Define a Work Schedule ViewDefines a view used to display the work schedule within M3 Maintenance.
- Detailed SchedulingKeeps shop-floor orders on track for their due date by carefully allocating available resources.
- Error CodeProvides predefined error codes, either general or item-specific, used to record the cause of a problem.
- Estimate Work Request Job Content - PermitsLinks required safety permits to a work request operation.
- Generate Emergency Work Request - Standard MethodKicks off a work request that auto-converts into a work order for time-sensitive, urgent action.
- Generate work request manually - quick entryCreates a routine work request for maintenance work that isn't time-critical.
- Handling dates in work order schedulingExplains how requested and planned start and finish dates interact during planning and rescheduling.
- Issuing Tools and Materials and Handling PermitsCovers the optional steps for issuing tools, materials, and permits tied to a work order.
- Maintenance Work OrdersManages maintenance work orders of every kind, scheduled or unscheduled, interacting with purchasing, customer order, and financial modules.
- Material Flow for Field ServicingManages material handling, issues, and returns for service performed outside the workshop.
- Order Initiated Distribution Order or Purchase Order for Work Order Material LineLets a technician override default material sourcing to trigger a distribution or purchase order for a work order material line.
- Planning Using the M3 Planning WorkbenchImports macro orders for work requests and for work orders into the M3 Planning Workbench for scheduling.
- Print Work Order Documents - Operations per DayPrints a breakdown of time logged against operations, based on when each was started and stopped.
- Reschedule Work Order Operations Using Maintenance Planning BoardReschedules work order operations forward or backward in time using the graphical Maintenance Planning Board.
- Releasing Work RequestsConverts an estimated and planned work request into a work order once selected for execution.
- Reschedule a Work Order Operation by Schedule NumberReschedules operations by their schedule number, often representing a project or shutdown.
- Scheduling using maintenance scheduling boardSchedules and moves maintenance work order operations using the Maintenance Scheduling Board.
- Update Work Request Status from Work RequestManually updates a work request's status to reflect its current planning stage.
- Work OrdersForms the core of work management in M3 Maintenance, collecting and analyzing costs and history through operations.
Will Infor M3 meet your work order processing needs? Build your requirements and perform a full analysis.
Build my requirements →Work Order Enabling Work Orders3
Configures the default parameters used when entering new work requests, both in standard and quick-entry mode.
Capabilities
- Set Basic Parameters for Entry of Work RequestsSets the default values and fields used when entering new work requests.
- Set Basic Parameters for Quick Entry of Work RequestsConfigures the fields displayed and editable when using quick entry for work requests.
Will Infor M3 meet your work order enabling work orders needs? Build your requirements and perform a full analysis.
Build my requirements →Work Order Maintenance Follow-up17
Analyzes maintenance performance and reliability after work is completed, covering costing, diagnostics, downtime, and maintenance statistics.
Highlights
- Analyze Maintenance StatisticsDisplays and reviews the information generated after maintenance statistics have been updated.
- Analyzing ReliabilityAnalyzes the reliability of an object, such as a vehicle or aircraft, based on complaints raised against it and its components.
- Calculate and Display Product Costing for a ServiceCalculates and displays the planned product cost of a service and its related services.
- Create Diagnostics against EquipmentCreates diagnostic records against equipment to capture failure and corrective action information.
- Define Cost TotalsBuilds cost totals by rolling together different individual cost elements for reporting.
All 16 capabilities
- Analyze Maintenance StatisticsDisplays and reviews the information generated after maintenance statistics have been updated.
- Analyzing ReliabilityAnalyzes the reliability of an object, such as a vehicle or aircraft, based on complaints raised against it and its components.
- Calculate and Display Product Costing for a ServiceCalculates and displays the planned product cost of a service and its related services.
- Create Diagnostics against EquipmentCreates diagnostic records against equipment to capture failure and corrective action information.
- Define Cost TotalsBuilds cost totals by rolling together different individual cost elements for reporting.
- Define Settings for Maintenance StatisticsSets core parameters for maintenance statistics, covering how long data is kept and which cost totals apply.
- Define Sorting Orders for Maintenance StatisticsDefines custom sorting orders and selection options used when working with maintenance statistics.
- Define Views for Maintenance StatisticsDefines the fields, record range, and sequence displayed in maintenance statistics views.
- Defining Basic Settings for Maintenance StatisticsSets up the parameters needed to run maintenance statistics, including costing calculations and views.
- Downtime CostEstimates the likely cost of downtime, including lost production and overtime, when equipment is out of service.
- Maintenance Performance and CostingAnalyzes maintenance costs and organizational performance through a dedicated set of components in M3 Maintenance.
- Managing DiagnosticsManages diagnostic information about how often equipment fails and what corrective action can prevent recurrence.
- Monitoring Maintenance StatisticsGenerates, analyzes, and prints statistics about maintenance work that has been performed.
- Statistics for MaintenanceGenerates, views, and analyzes maintenance statistics covering completed work.
- Update Maintenance StatisticsRefreshes maintenance statistics across a set of work orders and produces new report versions.
- Update Maintenance Statistics InitiallyMinimizes performance impact when maintenance statistics are first updated after importing large volumes of legacy data.
Will Infor M3 meet your work order maintenance follow-up needs? Build your requirements and perform a full analysis.
Build my requirements →Work Order Material Management9
Manages materials on work orders, covering issuing, receiving, returning, and sourcing stocked and non-stocked parts, plus warehouse priority rules.
Highlights
- Issue Materials Against a Work OrderIssues the reserved quantity of materials needed for a work order.
- Issue Materials Linked to a Work OrderReleases material already tied to a work order before an operation gets underway.
- Receive Goods Against a Work OrderReceives purchased goods at the plant for use on a maintenance work order.
- Register Non-Stocked Materials for a Work OrderLogs non-stocked materials against a work order when they bypassed the usual purchasing process.
- Return Work Order MaterialsReturns unused materials that were previously issued to a work order back to the warehouse.
All 8 capabilities
- Issue Materials Against a Work OrderIssues the reserved quantity of materials needed for a work order.
- Issue Materials Linked to a Work OrderReleases material already tied to a work order before an operation gets underway.
- Receive Goods Against a Work OrderReceives purchased goods at the plant for use on a maintenance work order.
- Register Non-Stocked Materials for a Work OrderLogs non-stocked materials against a work order when they bypassed the usual purchasing process.
- Return Work Order MaterialsReturns unused materials that were previously issued to a work order back to the warehouse.
- Trigger a Non-Stocked PO Request from a Work OrderCreates a purchase requisition from a work order's material line once the work receives approval.
- Warehouse Priority RulesDetermines which warehouse materials are sourced from in the maintenance area based on priority rules.
- Extended Catalog Item in Work OrderUses extended catalog items to simplify item management within the work order process.
Will Infor M3 meet your work order material management needs? Build your requirements and perform a full analysis.
Build my requirements →Work Order Operation Reporting21
Reports and closes work order operations, capturing time, costs, inspections, interruptions, and approvals throughout execution.
Highlights
- Approve Work Order OperationApproves reported work order operations, typically performed by a manager or supervisor to validate completed work.
- Automatically Create Supplier Invoice Batch for Miscellaneous Cost Standalone WOAuto-generates a supplier invoice batch once miscellaneous costs on a standalone work order are approved.
- Close Work Order OperationCloses a work order operation once the work is complete and approved.
- Mandatory Approval of Time and Miscellaneous Costs on Work OrdersRequires a mandatory approval step for time and miscellaneous costs before they update the maintenance customer order.
- Miscellaneous cost registration standalone WORegisters miscellaneous costs against a standalone work order.
All 20 capabilities
- Approve Work Order OperationApproves reported work order operations, typically performed by a manager or supervisor to validate completed work.
- Automatically Create Supplier Invoice Batch for Miscellaneous Cost Standalone WOAuto-generates a supplier invoice batch once miscellaneous costs on a standalone work order are approved.
- Close Work Order OperationCloses a work order operation once the work is complete and approved.
- Mandatory Approval of Time and Miscellaneous Costs on Work OrdersRequires a mandatory approval step for time and miscellaneous costs before they update the maintenance customer order.
- Miscellaneous cost registration standalone WORegisters miscellaneous costs against a standalone work order.
- Processing Time and Miscellaneous Cost Transactions that Require ApprovalHandles time and miscellaneous-cost entries that need sign-off before they can post.
- Report and Close Repair Order OperationsReports and closes work orders where an external or subcontracted supplier repaired the maintenance object.
- Report Details of Operation - InspectionsReports and closes inspection operations, typically involving meter readings such as temperature.
- Report Details of Work Order Operations with Work OrdersReports the time spent and materials used on a work order operation once work is complete.
- Report Interruption Start for a Work Order OperationReports that a work order operation has been interrupted, for example due to a material shortage.
- Report Operation Details for Emergency Work Without Work OrderCreates a retrospective work order to report emergency work that was performed without one in place.
- Report Work Order Operation StopMarks an operation on a work order as stopped, once that phase of the job wraps up.
- Report Work StartReports that work has started on an operation, where required by the organization.
- Reporting MaintenanceReports maintenance jobs performed on positions and equipment, covering reporting, approval, and closing of operations.
- Reporting Operations and InspectionsReports work performed on operations connected to a work order, including time spent.
- Reschedule Multiple Work Order OperationsReschedules multiple operations backward or forward when they cannot be performed at their original time.
- Service error reportLogs a service error report, a required step before a warranty claim can go to the OEM.
- Start and Stop PermitsStarts and stops safety permits, or lockouts, that isolate equipment before maintenance begins.
- Starting Work Order OperationsKicks off or postpones work orders and their operations to flag that work is underway.
- Stopping, Delaying and Replanning Work Order OperationsStops, delays, or replans a work order operation to reflect changes in the maintenance schedule.
Will Infor M3 meet your work order operation reporting needs? Build your requirements and perform a full analysis.
Build my requirements →Free PDF · Vendor-neutral · No sales calls
The Infor M3 Evaluation Kit
An independent assessment of Infor M3 — strengths, gaps and real pricing — plus a requirements template you can score its asset management against alongside every other system on your shortlist.
Infor M3 Evaluation Kit
2026 Edition · PDF guide + XLSX template
ERP Research
- Buyer's guide (PDF): Infor M3 independently assessed — where it is strong, where it is not, and what it actually costs
- Requirements template (XLSX): weight your requirements and score vendors side by side
- Built to work with the 31 asset management capabilities scored on this page
- The questions to put to the vendor and to implementation partners
Free Download
Infor M3 Evaluation Kit
Infor M3 add-ons & integrations
Extend Infor M3 with best-of-breed software that integrates with it:
Field service management softwareScheduling, dispatch and mobile work orders that sync to your ERP.+11 more →
Real estate ERP add-onsProperty management, lease admin and tenant billing that plug into your ERP.+9 more →
How it compares
Asset Management coverage across the systems most often shortlisted alongside it, scored against the same capability list.
| Area |  |  |  |  |
|---|---|---|---|---|
| Maintenance Management | 6+1/8 | — | 5+2/8 | 0+2/8 |
| Spare Parts & Inventory | 3+3/7 | — | 1+3/7 | — |
| Asset Lifecycle | 4+2/8 | 4+2/8 | 2+3/8 | 2+1/8 |
| Reliability & Performance | 2+3/8 | — | 0+5/8 | — |
ConfirmedPartialNot documented— not scored in this area
Each cell reads confirmed+partial/scored. Grey reflects capabilities our research has not confirmed either way — it is not a finding that a product lacks them.
Asset Management — strength by vendor
| Vendor | Strength | Best for | Starting price | Implementation | Actions |
|---|---|---|---|---|---|
| ★★★ strong | Large, complex enterprises needing deep customisation and controlled upgrades | Custom | 6–18 months | |
 | ★★★ strong | Large enterprises moving from on-premise Oracle to cloud | Custom | 9–18 months | |
| ★★★ strong | Mid-to-large companies in the Microsoft ecosystem | $50/user/mo | 6–14 months | |
| ★★★ strong | Large enterprises wanting industry-specific cloud ERP | Custom | 9–18 months | |
| ★★★ strong | Process manufacturers (food, chemicals, pharma) needing batch/formula control | Custom | 8–15 months | |
 | ★★★ strong | Asset-intensive industries needing ERP, EAM, and field service in one platform | $100/user/mo | 6–14 months | |
| ★★★ strong | Large manufacturers and distributors with complex operations | Custom | 9–18 months | |
| ★★★ strong | Existing SAP ECC customers planning S/4HANA migration | Custom | 12–36 months |
Evaluating asset management on Infor M3
What to put in front of the vendor before you commit.
- 1Preventive maintenance scheduling flexibility
- 2Integration with IoT sensors and SCADA
- 3Mobile maintenance execution capabilities
- 4Asset financial tracking and depreciation
- 5Maintenance KPI dashboards
Infor M3 starts at a custom quote with a typical total cost of $250K–$1.5M and a 8–15 months implementation.
Full Infor M3 pricing breakdown →Need help evaluating Infor M3 asset management?
Tell us what you need it to do and we'll help you work out whether Infor M3 is the right fit — and which partners have done it before.
Infor M3 Asset Management FAQ
What does Infor M3's asset management module cover?
Enterprise Asset Management (EAM) in M3 covers work order processing, preventive maintenance, and equipment/component control, plus a substantial rental management capability for companies that both use and rent out equipment as part of operations.
Does Infor M3 support preventive maintenance scheduling?
Yes, Follow-up Maintenance and Work Order Processing schedule and track preventive maintenance tasks against equipment records, which matters for process manufacturers where unplanned downtime on production equipment directly affects batch schedules.
Can Infor M3 manage rented or leased equipment?
Yes — Rental Management, Rental Agreement Processing, and Internal Rental are all native, which is notable since equipment rental isn't a typical ERP asset-management focus; it reflects M3's use among companies with mixed manufacturing and equipment-rental business lines.
Does Infor M3 track spare parts and material used in maintenance?
Yes, Work Order Material Management ties spare parts consumption to specific maintenance work orders, so maintenance costs and inventory depletion are tracked together rather than reconciled separately.
Does Infor M3 asset management include leasing and capability tracking?
Yes, Leasing and Capability Management address lease-in agreements and the specific certifications or capabilities a piece of equipment (or its operator) must have, relevant for regulated manufacturing environments with equipment qualification requirements.
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