Adobe Acrobat Sign
by Adobe · eSignature
Cloud e-signature service for sending, signing, and tracking agreements.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
SAP Ariba
SAP SuccessFactors
Workday
Microsoft Dynamics 365SalesforceServiceNowMicrosoft 365 / SharePoint / TeamsCustom / other ERP- Deployment
- Cloud
- Company size
- SMB, Mid-market, Enterprise
- Pricing
- Subscription (per user/month for individual and team plans; custom pricing for enterprise)
- Founded
- 2006
- Headquarters
- San Jose, California, USA
Overview
Adobe Acrobat Sign is a cloud-based electronic signature service that lets organizations prepare documents, collect legally binding e-signatures, and track agreement status through a single web and mobile workflow. It originated from EchoSign, an electronic-signature startup launched in 2006 that Adobe acquired in 2011; the product was rebranded Adobe Sign in 2016 and later folded into the Adobe Acrobat brand as Acrobat Sign. It is part of Adobe Document Cloud and shares document tooling with Adobe Acrobat.
The service covers the full send-and-sign cycle: senders drag and drop fields onto a document, route it to one or more recipients in a defined order, and monitor progress from a management dashboard that shows which agreements are out for signature, signed, or awaiting action. Recipients can sign from a browser or mobile device without an Adobe account. Adobe positions Acrobat Sign for both standalone use and embedding into existing business systems, offering prebuilt connectors for platforms such as Salesforce, Microsoft Dynamics 365, ServiceNow, Workday, SAP Ariba, and SAP SuccessFactors, plus a REST API and connectors for Microsoft Power Automate and Zapier.
Adobe markets the product to organizations of all sizes, from individual and small-team subscriptions sold through Acrobat plans to enterprise agreements with custom pricing. Because document execution often touches regulated processes, Adobe maintains a broad compliance posture for the enterprise edition, including SOC 2 Type 2, ISO 27001, PCI DSS, eIDAS, and readiness configurations for HIPAA, FERPA, GLBA, and FDA 21 CFR Part 11.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Modules & capabilities
Adobe Acrobat Sign covers 22 of 54 capabilities we track in this category (+1 partial)
41%- Multi-format file supportNot evidenced
- Reusable document templatesSupported
- Rich field libraryDrag-and-drop signature, initial, date, and form fieldsSupported
- Conditional / dynamic fieldsNot evidenced
- Field data validationNot evidenced
- Automatic field/form detectionForm field detection and authoringSupported
- Data merge / pre-fillNot evidenced
- Self-service web formsSupported
“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
Common use cases
- Sending and collecting signatures on sales contracts and order forms
- HR onboarding documents such as offer letters and NDAs
- Procurement and supplier agreements within SAP Ariba
- Quote-to-cash agreement signing inside CRM records
- IT and service approval forms routed through ServiceNow
- Regulated approvals requiring audit trails and identity verification
- Self-service web forms for repeatable agreements
Strengths & considerations
Strengths
- Shares tooling and brand with Adobe Acrobat, a widely used PDF platform
- Broad set of prebuilt connectors for enterprise CRM, HCM, and procurement systems
- Enterprise edition carries an extensive compliance and certification portfolio
- Supports qualified electronic signatures and time stamps for eIDAS in the EU
- Available both as low-cost individual/team plans and custom enterprise agreements
Considerations
- Interface is often described as dense, with many tools that can make simple tasks harder to find
- Limited guided onboarding for new users compared with some competitors
- Mobile experience receives recurring criticism for speed and limited functionality
- Pricing tiers and which features fall under Acrobat versus Acrobat Sign can be confusing
- Some advanced compliance and enterprise features require the higher-tier enterprise edition
ERP integrations
Adds e-signature to SAP Ariba procurement and SAP SuccessFactors HCM workflows; documented vendor integrations, no SAP Store listing found.
Sends HR documents such as offer letters and NDAs for signature from within Workday; vendor installation guide.
Embeds e-signature into Dynamics 365 records including quotes, orders, invoices, and contracts; vendor user guide.
Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-11.
Pricing
E-signature capabilities are bundled into Adobe Acrobat plans. Publicly listed Acrobat plans include Acrobat Standard and Acrobat Pro for individuals and teams; enterprise Acrobat Sign Solutions are sold at custom pricing. Pricing and feature inclusion vary by plan and region. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- Hosted by Adobe on Amazon Web Services and Microsoft Azure data centers.
- Compliance
- SOC 2 Type 2, SOC 3, ISO 27001:2022, ISO 27017, ISO 27018, ISO 22301, PCI DSS, eIDAS (Qualified Trust Service Provider for time stamps), FedRAMP Tailored, C5 (Germany), IRAP (Australia), ISMAP (Japan), HIPAA-ready, FDA 21 CFR Part 11-ready, FERPA-ready, GLBA-ready, CSA STAR Level 2
- Mobile app
- Yes
- Languages
- English, French, German, Italian, Spanish, Dutch, Portuguese (Brazil), Japanese, Korean, Simplified Chinese, Traditional Chinese, Czech, Danish, Polish, Swedish, Finnish, Russian, Turkish
About the vendor
- Founded
- 2006
- Headquarters
- San Jose, California, USA
- Ownership
- Adobe Inc. (NASDAQ: ADBE); product originated as EchoSign, acquired by Adobe in 2011
Alternatives to Adobe Acrobat Sign in eSignature
Adobe Acrobat Sign — frequently asked questions
Does Adobe Acrobat Sign integrate with ERP and business systems?
Yes. Adobe provides prebuilt connectors for Salesforce, Microsoft Dynamics 365, ServiceNow, Workday, SAP Ariba, and SAP SuccessFactors, plus Microsoft 365, SharePoint, and Teams. For other systems it offers a REST API and connectors for Microsoft Power Automate and Zapier.
Are Adobe Acrobat Sign signatures legally binding?
Adobe Acrobat Sign produces e-signatures designed to be legally binding, with audit trails, tamper-evident sealing, and time stamps. The enterprise edition supports qualified electronic signatures and time stamps for eIDAS workflows in the EU.
How is Adobe Acrobat Sign priced?
E-signature is bundled into Adobe Acrobat subscription plans sold per user per month for individuals and teams, with enterprise Acrobat Sign Solutions available at custom pricing. A free trial is offered. Plan inclusion and pricing vary by region.
What compliance certifications does Adobe Acrobat Sign hold?
The enterprise edition holds certifications including SOC 2 Type 2, ISO 27001, PCI DSS, and eIDAS, and can be configured to meet HIPAA, FERPA, GLBA, and FDA 21 CFR Part 11 requirements, among others.
Do recipients need an Adobe account to sign?
No. Recipients can review and sign documents from a web browser or mobile device without creating an Adobe account.
Evaluating eSignature?
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