by Docusign, Inc. · eSignature
Electronic signature and agreement management platform for sending, signing, and tracking documents.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
Oracle NetSuite
SAP
Microsoft Dynamics 365Salesforce
WorkdayCustom / other systemsDocuSign eSignature lets organizations send, sign, and manage agreements electronically from any device. Senders prepare documents by adding fields and routing rules, and recipients sign through a responsive web or mobile experience without needing a DocuSign account. The platform supports a wide range of file types (PDF, Word, Excel, plain text and others), automatic field tagging, reusable templates, bulk send, and conditional and calculated fields.
Every completed agreement carries a tamper-evident PKI seal and a full audit trail, with a certificate of completion recording each recipient action. Administrators get real-time status tracking, configurable reports, user and access controls, single sign-on, and a range of signer authentication options including access codes, SMS one-time passcodes, phone authentication, knowledge-based authentication, and government-ID verification. Electronic signatures created with the service are designed to be legally valid under the U.S. ESIGN Act, the EU's eIDAS regulation, and comparable laws in many other jurisdictions.
DocuSign integrates with more than 1,000 business applications, including pre-built connectors and endorsed integrations for major ERP and business platforms such as SAP, Oracle NetSuite, Microsoft, Salesforce, and Workday. It is delivered as a cloud service with agreement data stored in one of five regional data centers (U.S., Canada, Europe, Australia, or Japan), and it maintains a broad set of security and compliance certifications.
Demo video from the vendor's YouTube channel.
DocuSign covers 45 of 54 capabilities we track in this category (+1 partial)
83%“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
How companies use DocuSign alongside their ERP — pulled from Docusign, Inc.'s published customer stories, with the ERP each customer runs where they state it.
Insurance · Enterprise
Time-consuming insurance shopping experience, manual processes creating bottlenecks
Nonprofit · Enterprise
Supporting 1,000 new agreements annually with 15 branch locations managing independently through personal inboxes, shared mailboxes, and spreadsheets
Nonprofit · SMB
Manual HR processes with large file cabinets holding every agreement, fragmented documents scattered across multiple emails, inefficient record-keeping
Business Services · Mid-Market
Manual, paper-based processes made it difficult to scale effectively or move quickly, particularly with complex local government approval processes
Technology · Mid-Market
Sales representatives spent too much time managing documents, new customers faced long repetitive forms, friction at critical customer onboarding moment
Construction · Enterprise
Without centralized approach to agreement management, employees struggled to quickly access information and make decisions
The same companies show up in our library of ERP implementation case studies — useful for seeing what the wider stack around this add-on looks like.
Summarised from each vendor's published customer stories. Figures are the vendor's own claims, not independently verified by ERP Research. See all 11 DocuSign case studies →
Used DocuSign with your ERP? Rate it in 30 seconds — it helps every buyer after you.
Rate itLive listing on SAP Store. DocuSign also markets prebuilt embeds into SAP Ariba, SuccessFactors, and Customer Experience (SAP Signature Management by DocuSign).
Embeds eSignature into NetSuite invoice, purchase order, and contract workflows.
Live Workday Marketplace listing embedding eSignature into Workday business processes.
Part of DocuSign's Microsoft integration portfolio; no specific Microsoft AppSource listing URL could be confirmed in this research pass.
Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-11.
Full DocuSign pricing breakdown — cost at 25/100/500 seats, competitor rates & FAQs
Publicly listed plans: Personal $10/mo (5 envelopes/month), Standard $25/user/mo, Business Pro $40/user/mo (all annual billing); higher tiers are custom. Annual plans carry a 30-day money-back guarantee. Some add-ons (ID verification, SMS delivery) are billed per use. Get an independent shortlist with pricing guidance below.
DocuSign publishes a list price. Enter your seat count for an annual figure at that rate.
DocuSign electronic signatures are designed to be legally valid under the U.S. ESIGN Act and UETA, the EU's eIDAS regulation, and similar laws in many other countries. Each completed agreement includes a tamper-evident seal, an audit trail, and a certificate of completion.
Yes. DocuSign offers more than 1,000 pre-built integrations, including connectors for Oracle NetSuite (a Built-for-NetSuite SuiteApp), SAP (an SAP Endorsed App and Solution Extension), Microsoft Dynamics 365, Salesforce, and Workday, plus REST/SOAP APIs for custom integrations.
Agreement data is stored in one of five regional data centers: the U.S., Canada, Europe, Australia, or Japan. The region is typically determined by your billing location, and enterprise customers can request a specific region when setting up an account.
DocuSign maintains certifications and attestations including ISO 27001/27017/27018, SOC 1 Type II and SOC 2 Type II, PCI DSS, FedRAMP, CSA STAR, and a 21 CFR Part 11 module for FDA-regulated workflows, among others. Current reports are available through its Trust Center.
Publicly listed plans start at $10/month for Personal (5 envelopes/month), $25/user/month for Standard, and $40/user/month for Business Pro (all billed annually). Higher-volume and enterprise plans are custom-priced. Some features such as ID verification and SMS delivery are billed per use.
Before you commit to DocuSign, see how it sits against the 14 eSignature systems we track — on capability, ERP integration depth and what each one actually charges for.
eSignature Buyer's Guide
14 systems compared · 2026
ERP Research
DocuSign publishes a list price, but the number you pay depends on volume, modules and integration scope. Tell us your setup and we'll come back with a realistic figure and the alternatives worth quoting against it.