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★★ moderate

Microsoft Dynamics 365 Quality Management

Quality control, inspection management, non-conformance tracking, CAPA, and compliance with quality standards (ISO, FDA, AS9100).

Microsoft Dynamics 365 provides solid quality management functionality covering most mid-market requirements. It is not a core differentiator, but it handles standard workflows effectively.

What’s in it7 documented capabilities

What's in Microsoft Dynamics 365 quality management

The quality management scope Microsoft Dynamics 365 ships, grouped as the product itself organises it.

Other capabilities7

Will Microsoft Dynamics 365 meet your other capabilities needs? Build your requirements and perform a full analysis.

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The Microsoft Dynamics 365 Evaluation Kit

An independent assessment of Microsoft Dynamics 365 — strengths, gaps and real pricing — plus a requirements template you can score its quality management against alongside every other system on your shortlist.

Microsoft Dynamics 365 Evaluation Kit

2026 Edition · PDF guide + XLSX template

ERP Research

  • Buyer's guide (PDF): Microsoft Dynamics 365 independently assessed — where it is strong, where it is not, and what it actually costs
  • Requirements template (XLSX): weight your requirements and score vendors side by side
  • Structured by module, so quality management sits alongside the rest of your scope
  • The questions to put to the vendor and to implementation partners
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Microsoft Dynamics 365 Evaluation Kit

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Microsoft Dynamics 365 add-ons & integrations

Extend Microsoft Dynamics 365 with best-of-breed software that integrates with it:

MES softwareShop-floor execution, machine data and quality that sync to your ERP.+11 more →
document management for NetSuiteCentralised document storage linked to your ERP.+12 more →
NetSuite e-signatureeSignature inside your ERP approval workflows.+11 more →
Healthcare ERP add-onsGxP QMS, GPO pricing and clinical extensions that plug into your ERP.+9 more →

Quality Management — strength by vendor

VendorStrengthBest forStarting priceImplementationActions
SAP S/4HANA Private Cloud logo
SAP S/4HANA Private Cloud
★★★ strongLarge, complex enterprises needing deep customisation and controlled upgradesCustom6–18 months
Epicor Kinetic logo
Epicor Kinetic
★★★ strongDiscrete and mixed-mode manufacturers$100/user/mo5–10 months
Sage X3 logo
Sage X3
★★★ strongMidsize process manufacturers and distributors$100/user/mo4–9 months
Infor CloudSuite logo
Infor CloudSuite
★★★ strongLarge enterprises wanting industry-specific cloud ERPCustom9–18 months
Infor M3 logo
Infor M3
★★★ strongProcess manufacturers (food, chemicals, pharma) needing batch/formula controlCustom8–15 months
IFS Applications logo
IFS Applications
★★★ strongAsset-intensive industries needing ERP, EAM, and field service in one platform$100/user/mo6–14 months
QAD Adaptive ERP logo
QAD Adaptive ERP
★★★ strongAutomotive, life sciences, and CPG manufacturers$90/user/mo5–10 months
Global Shop Solutions logo
Global Shop Solutions
★★★ strongSmall to midsize job shops and discrete manufacturers$65/user/mo2–5 months

Evaluating quality management on Microsoft Dynamics 365

What to put in front of the vendor before you commit.

  1. 1Quality standards compliance (ISO 9001, FDA, AS9100)
  2. 2Integration with production/shop floor
  3. 3CAPA workflow automation
  4. 4SPC and real-time quality monitoring
  5. 5Audit trail and documentation control

Microsoft Dynamics 365 starts at $50/user/mo with a typical total cost of $150K–$1M+ and a 6–14 months implementation.

Full Microsoft Dynamics 365 pricing breakdown →

Microsoft Dynamics 365 implementation partners

Firms with proven Microsoft Dynamics 365 delivery experience — start here rather than an open RFP.

Inkey IT Solutions Pvt. Ltd.

Platinum

Boston, United States

Greetings for the day! Microsoft Dynamics 365 Business Central partner specializing in manufacturing and distribution companies with 50–500 employees across multiple industries. We specialize in tax, inventory, manufacturing, warehouse management, integrations and Business Central migrations. We work closely with our customers to design and deliver reliable, scalable technology solutions that solve real business challenges. With a strong focus on quality, clarity, and long‑term value, we ensure every engagement delivers measurable results. Our strenghts: =Business Central implementation =NAV → Business Central migration =QuickBooks → Business Central =Sage → Business Central =GP → Business Central =Manufacturing =Distribution =Warehouse management =Inventory =Financials =Power BI =Shopify/eCommerce integration =EDI =3PL integration =Payroll integrations =Microsoft 365 / Power Platform =Business Central support & managed services

ConsultingISVImplementer

Products: Dynamics 365 Business Central, Power Platform, Dynamics 365 Sales

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Itransition

Platinum

Decatur, United States

Itransition is an official Microsoft Dynamics Partner since 2008. The company expertise covers services in Dynamics 365, from consulting to implementation, customization and support. We specialize in delivering business applications on the Dynamics 365 platform across manufacturing, logistics and distribution, retail, and automotive, adding AI capabilities as needed to drive smarter decision-making and automate routine tasks.

ImplementerConsultingCustomization

Products: Dynamics 365 Finance, Dynamics 365 Business Central, Dynamics 365 Supply Chain Management

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Microsoft Dynamics 365 Quality Management FAQ

How do you manage food traceability with Dynamics 365 Business Central?

Business Central tracks food traceability through lot and item tracking, recording each lot's movement from receipt through production to shipment so it can be traced forward and backward. For deeper regulatory compliance, such as recall management and expiration-based FEFO picking, companies often add a food-industry ISV extension on top of Business Central's base lot tracking.

Other Microsoft Dynamics 365 modules

Explore Microsoft Dynamics 365 by industry & company size

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Quality Management by industry