Microsoft Dynamics 365 Quality Management
Quality control, inspection management, non-conformance tracking, CAPA, and compliance with quality standards (ISO, FDA, AS9100).
Microsoft Dynamics 365 provides solid quality management functionality covering most mid-market requirements. It is not a core differentiator, but it handles standard workflows effectively.
The quality management scope Microsoft Dynamics 365 ships, grouped as the product itself organises it.
Other capabilities7
Will Microsoft Dynamics 365 meet your other capabilities needs? Build your requirements and perform a full analysis.
Build my requirements →The Microsoft Dynamics 365 Evaluation Kit
An independent assessment of Microsoft Dynamics 365 — strengths, gaps and real pricing — plus a requirements template you can score its quality management against alongside every other system on your shortlist.
Microsoft Dynamics 365 Evaluation Kit
2026 Edition · PDF guide + XLSX template
ERP Research
- Buyer's guide (PDF): Microsoft Dynamics 365 independently assessed — where it is strong, where it is not, and what it actually costs
- Requirements template (XLSX): weight your requirements and score vendors side by side
- Structured by module, so quality management sits alongside the rest of your scope
- The questions to put to the vendor and to implementation partners
Microsoft Dynamics 365 Evaluation Kit
Microsoft Dynamics 365 add-ons & integrations
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Quality Management — strength by vendor
| Vendor | Strength | Best for | Starting price | Implementation | Actions |
|---|---|---|---|---|---|
 | ★★★ strong | Large, complex enterprises needing deep customisation and controlled upgrades | Custom | 6–18 months | |
 | ★★★ strong | Discrete and mixed-mode manufacturers | $100/user/mo | 5–10 months | |
 | ★★★ strong | Midsize process manufacturers and distributors | $100/user/mo | 4–9 months | |
 | ★★★ strong | Large enterprises wanting industry-specific cloud ERP | Custom | 9–18 months | |
| ★★★ strong | Process manufacturers (food, chemicals, pharma) needing batch/formula control | Custom | 8–15 months | |
 | ★★★ strong | Asset-intensive industries needing ERP, EAM, and field service in one platform | $100/user/mo | 6–14 months | |
 | ★★★ strong | Automotive, life sciences, and CPG manufacturers | $90/user/mo | 5–10 months | |
 | ★★★ strong | Small to midsize job shops and discrete manufacturers | $65/user/mo | 2–5 months |
Evaluating quality management on Microsoft Dynamics 365
What to put in front of the vendor before you commit.
- 1Quality standards compliance (ISO 9001, FDA, AS9100)
- 2Integration with production/shop floor
- 3CAPA workflow automation
- 4SPC and real-time quality monitoring
- 5Audit trail and documentation control
Microsoft Dynamics 365 starts at $50/user/mo with a typical total cost of $150K–$1M+ and a 6–14 months implementation.
Full Microsoft Dynamics 365 pricing breakdown →Microsoft Dynamics 365 implementation partners
Firms with proven Microsoft Dynamics 365 delivery experience — start here rather than an open RFP.
Microsoft Dynamics 365 Quality Management FAQ
How do you manage food traceability with Dynamics 365 Business Central?
Business Central tracks food traceability through lot and item tracking, recording each lot's movement from receipt through production to shipment so it can be traced forward and backward. For deeper regulatory compliance, such as recall management and expiration-based FEFO picking, companies often add a food-industry ISV extension on top of Business Central's base lot tracking.
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