Microsoft Dynamics 365 Ecommerce
Integrated ecommerce and online storefront capabilities including B2B and B2C portals, product catalogue management, and order management.
Microsoft Dynamics 365 provides solid ecommerce functionality covering most mid-market requirements. It is not a core differentiator, but it handles standard workflows effectively.
The ecommerce scope Microsoft Dynamics 365 ships, grouped as the product itself organises it.
Other capabilities9
- Create and set up a Shopify accountSets up a Shopify account to establish the Business Central integration workflow.
Will Microsoft Dynamics 365 meet your other capabilities needs? Build your requirements and perform a full analysis.
Build my requirements →The Microsoft Dynamics 365 Evaluation Kit
An independent assessment of Microsoft Dynamics 365 — strengths, gaps and real pricing — plus a requirements template you can score its ecommerce against alongside every other system on your shortlist.
Microsoft Dynamics 365 Evaluation Kit
2026 Edition · PDF guide + XLSX template
ERP Research
- Buyer's guide (PDF): Microsoft Dynamics 365 independently assessed — where it is strong, where it is not, and what it actually costs
- Requirements template (XLSX): weight your requirements and score vendors side by side
- Structured by module, so ecommerce sits alongside the rest of your scope
- The questions to put to the vendor and to implementation partners
Microsoft Dynamics 365 Evaluation Kit
Microsoft Dynamics 365 add-ons & integrations
Extend Microsoft Dynamics 365 with best-of-breed software that integrates with it:
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Ecommerce — strength by vendor
| Vendor | Strength | Best for | Starting price | Implementation | Actions |
|---|---|---|---|---|---|
 | ★★★ strong | Fast-growing mid-market companies wanting unified cloud ERP | $99/user/mo | 4–9 months | |
 | ★★★ strong | Midsize companies wanting unlimited users and flexible cloud ERP | Custom | 4–8 months | |
 | ★★★ strong | Small businesses and startups wanting affordable, modular ERP | $24.90/user/mo | 1–4 months | |
 | ★★ moderate | Large, complex enterprises needing deep customisation and controlled upgrades | Custom | 6–18 months | |
 | ★★ moderate | Mid-to-large companies in the Microsoft ecosystem | $50/user/mo | 6–14 months | |
 | ★★ moderate | Wholesale distributors needing best-in-class distribution ERP | $75/user/mo | 3–7 months | |
 | ★★ moderate | Small businesses and startups wanting free, self-hosted ERP | $0 (self-hosted) | 1–3 months | |
 | ★★ moderate | Midsize manufacturers and distributors wanting flexibility | $60/user/mo | 3–6 months |
Evaluating ecommerce on Microsoft Dynamics 365
What to put in front of the vendor before you commit.
- 1B2B vs B2C focus and capabilities
- 2Customer-specific pricing and permissions
- 3Real-time inventory sync with ERP
- 4Payment processing options
- 5Mobile-responsive storefront
Microsoft Dynamics 365 starts at $50/user/mo with a typical total cost of $150K–$1M+ and a 6–14 months implementation.
Full Microsoft Dynamics 365 pricing breakdown →Microsoft Dynamics 365 implementation partners
Firms with proven Microsoft Dynamics 365 delivery experience — start here rather than an open RFP.
Microsoft Dynamics 365 Ecommerce FAQ
How do you connect BigCommerce to Dynamics 365 Business Central?
BigCommerce connects to Business Central through certified connector apps available on the Business Central marketplace, which sync product catalogue, pricing, inventory, and orders between the two systems. Setup involves installing the connector extension, authenticating both platforms, and mapping item and customer data rather than building a custom API integration.
How do you connect Magento to Dynamics 365 Business Central?
Magento integrates with Business Central via third-party connector extensions, such as those from Jitterbit or independent ISVs, that sync orders, inventory, and customer data between the storefront and ERP. Native, first-party Magento integration isn't built into Business Central, so this typically requires a connector partner or custom API work.
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