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Billtrust

by Billtrust · AR & Collections

AI-powered order-to-cash platform for invoicing, payments, cash application and collections.

Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.

Works with
SAPOracleNetSuiteMicrosoft DynamicsInfor
Deployment
Cloud
Pricing
Quote-based
Headquarters
Lawrenceville, New Jersey, United States

Overview

Billtrust is an accounts receivable (AR) automation platform covering the order-to-cash cycle: electronic invoice delivery, B2B payment acceptance, AI-driven cash application, credit management and collections. It is aimed at mid-market and large B2B organisations, particularly in manufacturing, distribution, equipment, medical, retail and transportation, that issue high volumes of invoices and want to automate the customer-facing financial workflows that ERPs typically leave manual.

The platform delivers invoices through email, its Buyer Payment Portal, 260+ AP portals, Peppol and e-invoice clearance networks, and print/mail. Its Cash Application module uses confidence-based, AI/ML matching to post payments against invoices automatically, escalating only low-confidence matches for manual review. Collections automation uses AI-driven workflows and, more recently, AI agents to manage dunning and customer follow-up at scale. Credit management adds predictive risk scoring to support credit decisions.

Billtrust connects to ERPs via a library of 40+ direct/certified connectors (including SAP ECC and S/4HANA, Oracle, NetSuite and Microsoft Dynamics) plus custom integration options, positioning itself as a bolt-on AR layer that keeps the ERP as system of record while automating invoicing, payments and cash posting around it. The company was acquired by EQT Private Equity in December 2022 in a deal valuing it at roughly $1.7 billion.

Screenshots & demo

Demo video from the vendor's YouTube channel.

Modules & capabilities

Billtrust covers 24 of 52 capabilities we track in this category (+1 partial)

46%
  • Automated collections workflowsAI-driven collections workflows and prioritisation
    Core strength
  • AI-driven collector prioritizationAI-driven collections workload prioritisation
    Core strength
  • Customer/account segmentation
    Not evidenced
  • Multi-channel outreachAutomated reminders and dunning sequences
    Supported
  • Promise-to-pay tracking
    Not evidenced
  • Collector task & workflow management
    Not evidenced
  • Payment plans / instalments
    Not evidenced
  • Managed / outsourced AR service
    Not evidenced

“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.

Common use cases

  • Automating electronic invoice delivery across email, AP portals and print for a high-volume B2B biller
  • Reducing manual cash application effort by auto-matching remittances to open invoices with AI
  • Running AI-assisted collections workflows to cut days sales outstanding (DSO) without adding headcount
  • Giving customers a self-service payment portal to accept card and ACH payments online
  • Adding predictive credit risk scoring ahead of extending new customer credit
  • Keeping AR automation in place through an SAP ECC-to-S/4HANA migration
  • Layering AR automation on top of an ERP (SAP, Oracle, NetSuite, Dynamics) that lacks native invoice-to-cash capability

Strengths & considerations

Strengths

  • Full order-to-cash suite (invoicing, payments, cash application, collections, credit, eCommerce) on one platform rather than a single-point AR tool
  • Large distribution footprint with 260+ AP portal connections and Peppol/e-invoice clearance support for electronic invoice delivery
  • Confidence-based AI matching model for cash application designed to maximise straight-through processing and shrink the manual exception queue

ERP integrations

NetSuiteBilltrust Connector for NetSuite
Certified marketplace app
Bi-directionalInvoicesPaymentsCustomers

Listed SuiteApp connector syncing invoices, payments and customer data with NetSuite.

Prebuilt connector
Bi-directionalInvoicesPaymentsCustomer master data

Certified connectivity for SAP ECC and S/4HANA; built to carry forward through an ECC-to-S/4HANA migration.

Prebuilt connector
Bi-directionalInvoicesPaymentsCustomers

One of 40+ direct/certified ERP connectors Billtrust advertises.

Prebuilt connector
Bi-directionalInvoicesPaymentsCustomers
Prebuilt connector
Bi-directionalInvoicesPaymentsCustomers

Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-11.

Pricing

Model
Quote-based
Free trial
No

Pricing is not publicly published. Billtrust sells modules (invoicing, payments, cash application, collections, credit) separately, and cost scales with monthly invoice volume, modules selected, user counts and payment-processing fees; quote required. Get an independent shortlist with pricing guidance below.

Technical & security

Hosting
SaaS (multi-tenant)

About the vendor

Headquarters
Lawrenceville, New Jersey, United States
Ownership
Private (acquired by EQT Private Equity, December 2022)

Alternatives to Billtrust in AR & Collections

Billtrust — frequently asked questions

Does Billtrust integrate with SAP?

Yes. Billtrust provides certified connectivity for SAP ECC and S/4HANA as part of its library of 40+ ERP and bank connectors, and is designed to carry forward with minimal reconfiguration if a customer migrates from ECC to S/4HANA.

What ERPs does Billtrust connect to?

Billtrust offers prebuilt or certified connectors for major ERPs including SAP, Oracle, NetSuite, Microsoft Dynamics and Infor, plus custom integration options for other or niche systems.

How much does Billtrust cost?

Billtrust does not publish pricing. Cost is quote-based, driven by which modules you select (invoicing, payments, cash application, collections, credit), your monthly invoice volume, user counts, and payment-processing fees.

What does Billtrust's cash application feature do?

It uses confidence-based AI/ML matching to automatically post incoming payments against open invoices, posting high-confidence matches straight through and routing lower-confidence matches to an exception queue for manual review.

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