E2 Shop System Quality Management

Configurable inspection plans triggered at goods receipt, production operations, and finished goods with sampling rules, measurement recording, and pass/fail disposition. Catches defects at the earliest possible point.

Structured recording of quality deviations with categorisation, severity assessment, containment actions, and disposition decisions (scrap, rework, use-as-is). Creates an auditable history of every quality issue.

Workflow-driven root cause investigation using 5-Why, Fishbone, or 8D methodology with corrective action assignment, effectiveness verification, and closure tracking. Ensures systemic issues are permanently resolved.

Real-time control charts (X-bar, R, p, c) monitoring process variables against specification limits with automatic out-of-control alerts. Detects process drift before it produces defective output.

Controlled document lifecycle with authoring, review, approval, release, and obsolescence workflows. Ensures operators always access current revision of work instructions, SOPs, and specifications.

Internal and external audit planning, checklist creation, finding tracking, and corrective action linkage. Maintains audit calendars and ensures compliance with ISO, FDA, and industry-specific standards.

Automated CoC/CoA document generation with test results, specifications, and digital signatures. Produced at shipment to certify that products meet customer and regulatory requirements without manual paperwork.

Forward and backward lot trace from raw material to finished product shipment, enabling targeted recalls by affected lot or serial numbers. Minimises recall scope and response time through precise traceability.