by Hyland · Document Management
Enterprise content services platform for document capture, workflow and records management
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
SAP
Oracle
Workday
Microsoft Dynamics 365 Finance & OperationsInforSalesforceOnBase is Hyland's enterprise content services platform that combines document management, business process automation, case management and records retention in a single application. Originally released in 1996 as a document imaging system, it has grown into a modular platform of roughly 200 configurable components that organizations assemble into solutions for specific departments and processes rather than coding from scratch. OnBase captures content from scanning, email, fax, EDI and electronic files, classifies and extracts data from it, routes it through configurable workflows, and stores it under managed retention policies.
A central design goal is surfacing content in the context of the systems people already use. OnBase provides point-and-click and prebuilt integrations with more than 500 applications, including major ERP and HR systems such as SAP, Oracle, Workday, Microsoft Dynamics 365 Finance & Operations, Infor and JD Edwards, so users can view and act on documents from within those screens. A common deployment is accounts payable automation, where OnBase captures invoices, performs two- and three-way matching against ERP purchase order data, routes exceptions and approvals, and posts confirmed data back into the financial system.
OnBase is offered both as a Hyland Cloud SaaS service and as an on-premises or hybrid deployment, and it sits within Hyland's broader Content Innovation Cloud alongside the company's other content platforms. It targets mid-market and large enterprises in document-intensive, regulated industries such as financial services, insurance, healthcare, government and higher education, where its records management, audit trail and retention capabilities are frequently cited reasons for adoption.
Demo video from the vendor's YouTube channel.
OnBase covers 22 of 51 capabilities we track in this category
43%“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
How companies use OnBase alongside their ERP — pulled from Hyland's published customer stories, with the ERP each customer runs where they state it.
Financial Services · United States · Enterprise
2,300 users managing 300 million documents, accelerated claims processing, enhanced customer service, automated workflows
Financial Services · United States · Enterprise
Migrating 1 billion documents to Hyland Cloud, improved performance and user experience
Technology · Germany · Enterprise
Runs with SAP9 weeksConsolidated OCR solutions, increased process automation 30-80%, extracts 50+ data fields with 90% requiring no manual intervention, operates in 20+ languages
Transportation · United States · Mid-Market
Runs with InforEliminated paper copies, enabled 20% billing growth without additional AP staff, achieved real estate savings
Financial Services · United States · Mid-Market
Automated FNOL process, seamless integration reduced implementation time 50%+, improved customer service
Healthcare · United States · Enterprise
Unified medical images across facilities, eliminated paper storage need, achieved One Patient One Chart vision, improved clinical and operational efficiency
The same companies show up in our library of ERP implementation case studies — useful for seeing what the wider stack around this add-on looks like.
Summarised from each vendor's published customer stories. Figures are the vendor's own claims, not independently verified by ERP Research. See all 7 OnBase case studies →
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Rate itListed on the SAP Store. Hyland AP Automation for SAP uses native invoice BAPI calls with Brainware capture for invoice approval and posting.
Integrates with Oracle ERP products including JD Edwards EnterpriseOne; broader Oracle EBS, Fusion and PeopleSoft integrations available via partners.
Vendor markets this as 'Certified Built on Workday'; access, upload and manage documents from within Workday HCM and Financials screens. No marketplace.workday.com listing independently found, so not marked certified-marketplace.
Listed among OnBase's built-in ERP integrations.
Integrations for Infor Lawson and Infor CloudSuite Financials & Supply Management.
Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-11.
Full OnBase pricing breakdown — cost at 25/100/500 seats, competitor rates & FAQs
Hyland does not publish OnBase pricing; it is quoted based on modules, users and deployment. Reviewers note add-on modules can increase total cost. Get an independent shortlist with pricing guidance below.
OnBase does not publish a price. This is the going rate across the 7 document management vendors that do — use it to sense-check the quote you get.
Yes. OnBase ships prebuilt, in many cases certified, integrations with major ERP and HR systems including SAP, Oracle (including JD Edwards), Workday, Microsoft Dynamics 365 and Infor, and connects to more than 500 applications overall. A common use is accounts payable, where OnBase validates invoice data against ERP purchase orders and posts approved invoices back into the financial system.
OnBase is offered as a Hyland Cloud SaaS service as well as on-premises and hybrid deployments, and it sits within Hyland's broader Content Innovation Cloud platform.
Hyland does not publish OnBase pricing. It is quoted per customer based on the modules selected, number of users and deployment model, typically through Hyland or an implementation partner.
OnBase is most commonly used by mid-market and enterprise organizations in document-intensive, regulated industries such as financial services, insurance, healthcare, government and higher education, for document management, AP and HR automation, case management and records retention.
Before you commit to OnBase, see how it sits against the 15 document management systems we track — on capability, ERP integration depth and what each one actually charges for.
Document Management Buyer's Guide
15 systems compared · 2026
ERP Research
OnBase doesn't publish a price. Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what it should cost you — and which alternatives are worth quoting alongside it.