Epicor ECM (DocStar)

Epicor ECM, formerly known as DocStar, is a browser-based enterprise content management (ECM) and business process automation platform. It lets organizations capture, store, and manage documents from any location and device, replacing paper-based and shared-drive filing with a central repository that supports indexing, version control, audit trails, and retention policies. Although it is owned and sold by Epicor, the product is positioned as ERP-agnostic and can connect to a wide range of ERP, accounting, CRM, and line-of-business systems rather than being limited to Epicor's own ERPs.

The platform pairs document storage with workflow automation. Users build approval and routing rules on a graphical canvas, create electronic forms with drag-and-drop tools, and apply AI-assisted Intelligent Data Capture (IDC) to classify documents and extract field-level data automatically. These capabilities underpin packaged automations for accounts payable (including two- and three-way invoice matching), accounts receivable, HR onboarding, sales order processing, and contract management. A DocuSign connector adds electronic signature to document workflows.

Epicor ECM is offered as cloud SaaS, Epicor-hosted, and on-premises deployments with a consistent feature set across models, plus an AWS GovCloud option for regulated and ITAR-aligned environments. It includes ValiDate document-integrity hashing, configurable retention and audit controls, full-text and structured search, and native iOS and Android apps that cover most desktop functions. It is used by manufacturers, distributors, and other mid-market and enterprise organizations that need to digitize document-heavy processes and tie them back to their ERP of record.