Box vs OnBase
document management head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Per-user subscription (annual/monthly), tiered Business and Enterprise plans; free Individual tier available | Custom quote / contact sales |
| Deployment | Cloud | Cloud, On-premise, Hybrid |
| Company size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Stated ERP integrations | NetSuite, SAP | SAP, Oracle Fusion Cloud, Workday, Microsoft Dynamics 365, Infor |
| Vendor | Box | Hyland |
Our take
Where Box leads
- Stronger evidenced coverage on 17 of the 30 capabilities where they differ (led by regulatory compliance frameworks and electronic signature).
- Stated NetSuite integration the alternative doesn't list.
Where OnBase leads
- Stronger evidenced coverage on 13 of the 30 capabilities where they differ (led by prebuilt erp connectors and scanning & batch capture).
- Stated Oracle Fusion Cloud, Workday, Microsoft Dynamics 365, Infor integration the alternative doesn't list.
Where they differ
The 30 capabilities (of 51 in the document management taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Regulatory compliance frameworksRecords Management & Compliance | Core strength HIPAA, GDPR, FedRAMP, FINRA, GxP, ITAR, PCI DSS | Not evidenced |
| Electronic signatureRecords Management & Compliance | Core strength Box Sign native e-signature, unlimited on business plans | Not evidenced |
| Data loss prevention & sensitive-data discoverySecurity & Access Control | Core strength Box Shield automated content classification and DLP | Not evidenced |
| AI document summarization & Q&AAI & Content Intelligence | Core strength Box AI document summarization and Q&A | Not evidenced |
| Public REST APIPlatform, Reporting & Integrations | Core strength REST API/webhooks plus 1,500+ prebuilt app integrations | Not evidenced |
| Prebuilt ERP connectorsPlatform, Reporting & Integrations | Not evidenced | Core strength Direct ERP integrations for SAP, Oracle, Workday, Microsoft Dynamics 365 |
| Scanning & batch captureCapture & Ingestion | Not evidenced | Supported Multi-channel capture: scanning, fax, EDI, file sweeps |
| Email importCapture & Ingestion | Not evidenced | Supported |
| Metadata-driven tagging & classificationRepository & Organization | Supported | Not evidenced |
| Folder / cabinet hierarchyRepository & Organization | Supported | Not evidenced |
| Related document linkingRepository & Organization | Not evidenced | Supported Consolidated view of related content in case management |
| Multi-level approval routingWorkflow & Process Automation | Not evidenced | Supported Approval hierarchies with escalations |
| Electronic formsWorkflow & Process Automation | Not evidenced | Supported |
| AP invoice automationWorkflow & Process Automation | Not evidenced | Supported AP connector framework with two-way ERP data validation |
| Exception handling & escalationWorkflow & Process Automation | Not evidenced | Supported |
| Legal holdRecords Management & Compliance | Supported | Not evidenced |
| Certified records managementRecords Management & Compliance | Not evidenced | Supported SEC 17a-4 broker-dealer recordkeeping support |
| Encryption at rest & in transitSecurity & Access Control | Supported AES-256; Box KeySafe customer-managed keys | Not evidenced |
| Watermarking & redactionSecurity & Access Control | Supported | Not evidenced |
| Threat / anomaly detectionSecurity & Access Control | Supported Box Shield threat detection and malware scanning | Not evidenced |
| Desktop sync / mapped accessCollaboration & Access | Supported Box Drive | Not evidenced |
| Microsoft 365 integrationCollaboration & Access | Supported | Not evidenced |
| AI-enhanced / semantic searchAI & Content Intelligence | Supported AI-powered enhanced search | Not evidenced |
| AI agents for content workflowsAI & Content Intelligence | Supported | Not evidenced |
| Low-code case / app builderPlatform, Reporting & Integrations | Partial Box Hubs no-code content portals | Core strength WorkView application platform for case-style solutions |
| AI-driven document classificationCapture & Ingestion | Supported Automated metadata extraction and tagging | Core strength Automatic classification via Brainware capture |
| AI/ML field and table data extractionCapture & Ingestion | Supported Box Extract structured data extraction | Core strength Intelligent data extraction and verification via Brainware capture |
| Centralized document repositoryRepository & Organization | Core strength Unlimited storage on business plans | Supported |
| Visual / no-code workflow designerWorkflow & Process Automation | Supported Box Relay no-code workflow builder | Core strength Configurable rules-based workflows |
| Secure external sharingCollaboration & Access | Core strength Shared links with expiration/password/download controls, Box Transfer | Supported |
Both grade identically on the other 21 capabilities — see each product's full profile: Box, OnBase.
Box vs OnBase — FAQs
Is Box or OnBase better for ERP integration?
Both state integrations with SAP. Box additionally lists NetSuite. OnBase additionally lists Oracle Fusion Cloud, Workday, Microsoft Dynamics 365, Infor. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Box or OnBase?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Box and OnBase should each cost you — and whether a third option belongs on your shortlist.