Companies Using Oracle NetSuiteCustomer List & Real Case Studies

Challenge

Manual invoice posting consumed more than 60 hours a month, the incumbent capture tool could not extract line-level data or match purchase order receipts, and approvals happened outside NetSuite.

Results

Amigo Mobility reports faster bill turnaround, accurate purchase order line matching, and finance time redirected away from manual posting.

Challenge

Grover Gaming's Sage system could not scale with the business and had no CRM integration, leaving inventory management problems and non-standard processes. The company also wanted to simplify billing schedules, installment billing and automated messaging.

Results

Bring IT reports over 80% of manual critical processes automated, a 30% decrease in time to market, ROI inside six months and $3 million in ROI month over month, with 30 personalised roles and dashboards in use.

Challenge

Kieser grew from 13 clinics in 2018 to a national footprint, but finance ran on 27 separate Xero instances with a manual month-end close. The team reported version-control problems, data accuracy issues and inconsistent reporting, with bookkeepers deployed at a one-to-five ratio to clinics.

Results

Kieser reports operating from a single system with real-time performance data available to regional and clinic leaders. The budgeting cycle shrank from three months to one, close to 80 Excel spreadsheets were retired, and reconciliations became faster.

Challenge

Payroll ran across disconnected systems, requiring a finance employee to spend ten days a month on data entry, payment processing and journal uploads, with limited visibility of labour cost.

Results

The club reports payroll administration falling to two days a month, automatic journal posting, and labour cost tracked by department, employee and match.

Challenge

Skin Script ran sales orders in QuickBooks with manual credit card keying, re-entered web-shop sales daily, and managed warehouse inventory on Excel with manual pick-pack-ship — capping throughput at 250-300 orders a day and taking three days to close a month.

Results

Shipping capacity more than tripled to 1,100 orders a day without hiring, the integrated card processor cut fees for $25,334 in immediate annual savings, and revenue grew from $5.6M to an estimated $16M in two years.

Challenge

As Abcuro grew from a handful of staff, manual work spread across disconnected systems and the company had limited spend control and cost tracking.

Results

Abcuro reports a paperless accounts payable process, wider purchase order coverage, and cost tracked at four levels rather than two, which supports research and development accruals.

Challenge

Cigniti generated around 700 invoices per month but managed them on spreadsheets, resulting in a customer billing process that took up to 25 days. Producing quarterly financial statements required manually consolidating data from seven subsidiaries operating in nine currencies, a process taking two weeks or more.

Results

The customer billing process shortened from 25 days to 5 days, the partner billing process dropped from three weeks to one week, and quarterly audit time was halved to three weeks.

Challenge

Civil Clothing's production orders were too complex for standard NetSuite configuration, since apparel items required management of dozens of size and color combinations. Raw materials were not tracked within NetSuite's inventory system, creating blind spots in landed costs and material consumption that produced P&L discrepancies, and without centralized WIP tracking the company incurred duplicate purchases and vendor overspend; finance and operations teams worked from different data sources, consuming 40% of management time on validation activities.

Results

The rebuilt implementation reduced complex order creation times by 25%, cut finance-operations back-and-forth by 40%, accelerated month-end close by 25%, reduced unnecessary material purchases by 30%, and let Civil Clothing sustain $10M+ in monthly sales volume across DTC and B2B channels on a scalable operational foundation.

Challenge

East West Partners' accounts payable process relied on scanning paper invoices, manual review, and physical signatures on checks across 120+ legal entities and 8 banks, causing delays and errors even after its accounting team was split between Charleston and Denver.

Results

Manual scanning and physical signatures were eliminated, check formats were replicated across entities, and remote approvals became possible; the accounting manager reports a 70 percent reduction in invoice processing time.

Challenge

Uploading and coding around 8,000 invoices a month by hand was slow and carried a risk of duplicate or miscoded entries.

Results

The company reports invoice handling time falling from about two and a half minutes to roughly 45 seconds, with a split-screen review step retained for control.

Challenge

EDI provider couldn't handle simultaneous ERP and EDI migration; transaction processing was slow and required staff to manage

Results

Rapid migration of 57 trading partners, order processing dropped from hours to 15-30 minutes, maintained operations despite staff departures

Challenge

A QuickBooks user since 2014, Nighthawk had no visibility into its production processes and tracked operations across departmental spreadsheets, network folders and paper logs. It needed a single cloud platform able to manage its roughly 16-step pistol manufacturing process, plus better demand planning and forecasting for parts.

Results

Account managers can look up work orders, see where pistols sit in production and give customers accurate lead times, replacing clipboards and spreadsheets. Nighthawk can review the time and effort spent on each pistol and schedule builds against available parts and components. Data that previously sat in siloed departmental folders is held in a single database.

Challenge

Optimal Health Systems, a 40-year-old supplements maker shipping about 1,000 packages weekly across 70+ products, printed domestic labels in 2-3 minutes each, carried inconsistent inventory data, and had no automated FIFO picking for expiration-dated goods, producing frequent partial shipments and backorders.

Results

Printing time fell 67%, domestic label printing dropped to under one minute, inventory records reached 100% accuracy, and the company now consistently meets its 48-hour fulfillment target with fewer backorders and partial shipments.

Challenge

Smithbridge Group ran 20 subsidiaries across Australia, New Zealand and Guam on disconnected tools spanning payroll, resource allocation and finance. Processes were inconsistent, data sat in silos, and leadership lacked group-wide visibility for board reporting.

Results

Smithbridge Group reports standardised group-wide information and self-serve reporting for finance and operations, replacing its fragmented Microsoft BI setup. Accountants now work with managers on analysis rather than producing static reports, and workforce spend can be analysed alongside asset utilisation and financial performance.

Challenge

UK Home Shopping, a TV home-shopping network based in Mansfield, needed to cut operating costs in a price-sensitive market while improving inventory control and visibility into performance.

Results

The company reports £50,000 in annual savings versus an equivalent server-based system, a 50% reduction in stock-outs, 25% faster purchasing, £8,000 in additional monthly email-marketing revenue, and doubled revenue with 400% profit growth in year one.

Challenge

Staff rate-shopped carriers by hand across roughly a dozen disconnected applications. The gaps between systems left data missing, obscured what had been boxed, and delayed tracking notifications to customers.

Results

Shipping labour fell 75% and the shipping team went from four people to two. The distributor also reports faster order fulfilment, better tracking visibility and fewer errors across consolidated carrier management.

Challenge

BlueWave was moving into regulated lending and needed a system that could track and manage loans with tighter security and compliance than its spreadsheet-based approach allowed.

Results

The company reports spreadsheet loan tracking retired, automated loan calculations, and more than 30 subsidiaries reporting onto a single balance sheet, with consolidations completing in seconds.

Challenge

Per-document pricing scaled with transaction volume; slow onboarding (3 months); no transparency or control over mappings

Results

Cut costs by 40%, reduced onboarding from 3 months to 1 week, gained full control over EDI mappings and transactions

Challenge

Chicago Music Exchange ran its warehouse on homegrown processes and disconnected supply-chain tools, and onboarding a new warehouse employee took over two months. The retailer ships more than 120,000 packages a year across e-commerce and storefront channels.

Results

Mis-shipments fell 82.5% in 2019, shipment processing dropped to under 20 minutes, and the company reports annual savings of roughly $68,000, freeing staff to focus on the storefront.

Challenge

Corkcicle's integrations between NetSuite, its sales order entry applications and third-party logistics partners ran on legacy tooling the company describes as costly and inflexible, producing order and distribution problems as volumes grew.

Results

Order routing into NetSuite and fulfilment exchanges with 3PL warehouses are automated, integration troubleshooting has been reduced, and Corkcicle reports building integrations two to three times faster than by custom coding.

Challenge

HC Brands ran at 60% inventory accuracy with no real-time visibility. Orders containing between 1 and 100 items on different production timelines could not be consolidated for shipment, and a directed-bin approach limited how far the operation could scale.

Results

Inventory accuracy moved from 60% to 95%, which the partner ties to faster inventory turnover and an estimated $100,000 annual impact. HC Brands reports visibility across both facilities and control over roughly $1M of inventory.

Challenge

Long Meadow Ranch managed eight entities and eight charts of accounts in locally stored QuickBooks files, forcing staff to log out of one set of books and into another, and creating reconciliation work and data security exposure.

Results

Ten entities now run on one platform. Reports that previously took hours or days are produced in seconds, fixed assets are managed centrally, and stakeholder KPI reporting is handled from the same system.

Challenge

QuickBooks could not keep pace with data volume growth, required frequent file updates and forced duplicate data entry, leaving the business without a single source of truth.

Results

The write-up reports data entry cut by 50%, headcount growth from 12 to 38 staff, 20% year-on-year growth, and 2,600 stockists ordering through the live portal.

Challenge

Prime Group's accounting structure spans 400+ subsidiaries and 600+ bank accounts with heavy invoice volume, and its dual Timberline-plus-AvidXchange setup required constant data imports and exports that introduced errors and missed information.

Results

Errors from data transfers between systems were sharply reduced, hours previously spent researching discrepancies were recovered, and the approval workflow was consolidated into a single platform as the firm acquired 80 new properties in 2024.

Challenge

Policy enforcement gap - policies existed but weren't enforced until expense submission

Results

15% travel cost reduction, 30 hours/month saved, 90%+ bill automation

Challenge

R.E. Purvis ran purchasing, sales, inventory, warehouse and EDI workflows on a heavily customized Microsoft Dynamics GP instance whose customizations made it progressively harder to adapt, with reporting done by exporting data to spreadsheets and stitching it together outside the system. Microsoft's plan to phase out Dynamics GP support by 2029, plus the withdrawal of the company's outside support partner, forced a replacement decision.

Results

Reports that once took minutes now run in seconds, and purchasing, sales and inventory data can be joined inside NetSuite rather than in spreadsheets. The cutover was completed midweek with the company entering, shipping and billing orders on the first day after go-live.

Challenge

Scooter's Coffee needed to scale its enterprise systems to support rapid franchise expansion across more than 900 U.S. locations without disrupting store operations or the franchise model driving that growth.

Results

The rollout unified eight systems into one ERP with zero order interruptions, and financial close cycles were reduced from days to hours, giving corporate and franchise operations real-time visibility.

Challenge

Thunderworks came out of a failed WMS implementation that never went live: staff could not scan multiple UPC types or master/inner case quantities, there was no lot tracking for expiration dates, and product locations lived in employees' heads.

Results

Picking times fell 75%, shipping speed rose 40%, new employees train in 30 minutes, inventory is now counted daily rather than in two-day monthly counts, and seven peak-season warehouse positions were eliminated.

Challenge

August Schell tracked inventory manually across five campuses with Excel-based order tracking and no consolidated visibility, no barcode system, limited mobile capability, and no integration between its Obeer, Excel and SharePoint tools.

Results

Manual inventory processes were eliminated across the five campuses and 75+ vessels, with improved inventory accuracy, cost savings, and faster data-driven decisions covering its three beer brands.

Challenge

After rapid expansion into Malaysia, Korea, Australia, New Zealand and Hong Kong, Beam Mobility ran payroll, vendor tracking and financial reporting on Excel with manual data entry. Multi-currency subsidiary accounts had to be consolidated into Singapore Dollars each month, and the company lacked a single source of financial truth across its six regional offices.

Results

Real-time reports are now generated directly from NetSuite, removing manual data processing through Excel and improving payment-processing efficiency. AFON reports 120 man hours saved per month, 300 more transactions handled per month, and a 50% reduction in reporting errors.

Challenge

Expensive legacy AP platform not delivering value, need to reallocate budget to mission

Results

$20k/year saved on AP tool, plus additional savings from cashback

Challenge

Brasforma needed tighter accounting and fiscal control, cost discipline to protect margins, and removal of internal process bottlenecks as the business grew.

Results

Brasforma reports more reliable inventory reporting, stronger governance, and custom reporting flexibility, with a stated expectation of a 30% reduction in employee time as manual Excel controls are retired.

Challenge

Canningvale moved from manufacturer to importer and then to branded online retailer and wholesaler, and needed an ERP able to handle order processing, customer data and order history across those channels.

Results

The write-up reports 100% growth in one year, ROI inside 6 months including implementation cost, channel sales reporting in minutes rather than hours, and no internal IT team required.

Challenge

Civilcast had run NetSuite for years but was exporting data and patching processes outside the system, with spreadsheets acting as the fallback for finance, supply chain and operations. As the company expanded across NSW, Victoria and South Australia, those workarounds became harder to sustain.

Results

Civilcast reports centralised fixed asset tracking inside NetSuite and processes that previously absorbed days now completing in minutes. Excel workarounds in finance were eliminated in the areas covered by the review.

Challenge

Corsearch's initial NetSuite implementation went live with heavy manual workarounds, and its business units — 350 employees across 10 locations serving 5,000+ customers — each operated differently across multiple order management and procurement systems.

Results

Daily manual data imports were eliminated, invoice creation and order synchronisation were automated, and NetSuite reporting was connected to third-party analytics for accounts receivable and payable data.

Challenge

Data sat in separate systems, front- and back-office integration was difficult, report customisation was limited, and approvals were not automated, which delayed transactions and weakened inventory forecasting.

Results

The write-up reports a 25% faster financial close, centralised real-time data, self-service report generation by users, and automated approvals in place of manual sign-off.

Challenge

Deyaar CM's finance team had to re-enter every transaction from the RERA-mandated Mollak platform into its accounting records manually, an unsustainable daily process across more than 10,000 units in 40 communities.

Results

The integration cut repetitive manual tasks by 70%, replaced daily manual reconciliation with automated synchronisation, and made NetSuite the single financial record across all 40 communities.

Challenge

DIY Home Center, a distributor founded in 2004 shipping about 1,000 packages daily with $500,000+ in annual shipping spend, ran fulfillment across multiple legacy systems and carrier portals, forcing warehouse staff to log into several tools per workflow after adopting NetSuite.

Results

ERP integration eliminated duplicate data entry, consolidated the workflow into one system, and the company reports roughly 20% savings across fulfillment, operations, labor and licensing.

Challenge

The online-ordering and payment platform accumulated over 15,000 paying merchants in under four years and needed IFRS 15-compliant revenue recognition, automated accounting for high transaction volumes, and financial controls suitable for IPO preparation.

Results

IFRS 15 processing runs with less manual intervention, and management works from real-time group dashboards and consolidated financial statements covering more than 50 million cumulative orders and over 15 billion TWD in transaction value.

Challenge

Easterseals NJ needed to modernize its financial systems to meet evolving Medicaid and managed care requirements, obtain HITRUST certification for funding compliance, and streamline complex nonprofit operations that were still running on Excel-based budgeting.

Results

Easterseals NJ became the first nonprofit in its region to achieve HITRUST certification, cut its reporting cycle from 13 days to 4 days and its budgeting cycle from 6 months to 2 months, and reduced the staff involved in budgeting from an 18-person team to 2 people.

Challenge

The Melbourne beverage business had outgrown MYOB on transaction volume and lacked adequate inventory management. It needed multi-warehouse and foreign-currency support for international expansion without running on-premises servers.

Results

The write-up states 30% year-on-year revenue growth since implementation and operation of 4 distribution centres supplying more than 2,500 outlets.

Challenge

Approval routing sat outside the ERP in email, and monthly reporting was rebuilt in spreadsheets that drifted from the source data. Manual verification consumed finance hours and audit walk-throughs pulled the team away during close.

Results

Approvals now carry record-level history, the spreadsheet rebuild step is gone, and audit evidence is captured under each record. The company reports 50 to 65 percent of monthly reporting time returned to the finance team across 8 subsidiaries.

Challenge

First Line Technology, a Chantilly, Virginia developer of equipment for first responders and federal agencies, ran accounting, CRM, and MRP on separate disconnected platforms. The fragmentation caused data synchronization issues, long cycle times, and process bottlenecks.

Results

Profit margins rose from 40% to 60% and internal order cycle time fell from 32 minutes to under 4 minutes, with the company reporting efficiency gains of up to 100%.

Challenge

HBX Natural Living grew from €8 million to €25 million in annual turnover, but its ERP system — originally built for floriculture rather than decorative homeware — generated growing errors and inefficiencies at scale.

Results

Order processing time fell from an average of fifteen minutes to five minutes per order, according to Operational Manager Chantal Tanis-de Mooij, who said the back office is now a lot faster at getting orders into the system.

Challenge

Growth through acquisition left Horizon constrained by a legacy Sage ERP with no central platform for financial information. Pricing, tax and commission calculations were manual, and the company needed a financial backbone that could absorb acquisitions and expansion.

Results

Invoices are now sent in bulk rather than clicked individually for more than 100 invoices a day, and keystrokes related to hazardous material tracking and reporting fell by about 70%. Commissions are calculated with custom workflow logic and visible to reps in real time, and tax rates calculate from the shipping address. BTM migrated data for three acquisitions and Horizon moved onto SuiteBoost managed services.

Challenge

Independent Solar, a solar installer based in Havasu, Arizona, relied on multiple disconnected systems and manual processes, limiting its ability to expand into Phoenix and Las Vegas.

Results

Sales grew 57% year over year, from 112 projects in July of the prior year to 196 the following July, and the company entered the Phoenix and Las Vegas markets without disrupting operations.

Challenge

Chicago-based coffee roaster Intelligentsia had automated finance and accounting on Oracle NetSuite, but fulfillment stayed manual: matching shipping lists to labels by hand capped daily throughput ahead of the 7:00 PM carrier pickup.

Results

Intelligentsia gained 1-2 hours of fulfillment time daily, cut days with missed shipment targets by 80%, and holds its order error rate below 1% while absorbing higher e-commerce volume.

Challenge

Jusbrasil's data sat across multiple disconnected financial systems, making unified visibility difficult for a company with over 600 employees operating in more than 100 cities.

Results

Month-end close is 40% faster and now completes by the fifth business day, with centralised real-time data and secure access for distributed teams.

Challenge

Koroyd ran processes across several disconnected applications, and QuickBooks did not support Monaco's tax rules, French-language working, or a database of item specifications such as length, density and angles.

Results

The partner reports automated VAT return creation in place of double entry per invoice, faster management of sales and purchase orders, higher team productivity and reduced global tax-compliance risk. No quantified figures are published.

Challenge

Post-merger fragmented systems, opaque spend visibility, blocked cards taking days to diagnose

Results

Instant card issuance, real-time transaction visibility, 100% user adoption

Challenge

The National Autistic Society's existing finance system could not meet the growing needs of an organization with 3,000+ employees, and it required improved efficiency, reporting and digital transformation support.

Results

More than 1,000 National Autistic Society staff were set up in NetSuite, with nearly 200 budget approvers configured, and the organization achieved a successful go-live with post-launch support and staff training.

Challenge

Naumi Hotels expanded from one Singapore property to seven establishments across Singapore, Australia and New Zealand while running basic accounting software that lacked automatic PO generation, consolidation and management reporting. Staff processed financial data manually, delaying reports and shareholder decisions.

Results

The page reports a 66% reduction in the time needed to close financial reports, a 50% reduction in consolidation time across the hotels and a 200% increase in auditing speed. The cloud platform also supported remote finance work during the 2020 pandemic period.