Companies Using AcumaticaCustomer List & Real Case Studies

Challenge

Gem Cabinets ran BP Logics for operations and Microsoft Great Plains for accounting, linked by an unreliable custom bridge, causing duplicate data entry, limited cross-departmental visibility, and inventory tracking of under $500K despite holding significant stock, compounded by an acquisition running a different legacy software version.

Results

Over two years post-go-live, tracked inventory rose from under $500,000 to over $2.5 million and Stocked-to-Go cabinet inventory fell from 2,000+ units to approximately 800 units, with zero customer disruption at go-live and elimination of duplicate data entry.

Challenge

Killer Merch and Jeffree Star Cosmetics ran on disconnected QuickBooks, Shopify, and ShipStation systems; explosive order growth caused manual overload, poor inventory tracking, week-long royalty reporting, shipping times of six to 10 days, and frustrated customers and influencers.

Results

Shipping times fell 80%, royalty numbers that previously took 7 days are available instantly, and the platform absorbed a peak week of 700,000 orders while supporting cross-selling and upselling.

Challenge

PostcardMania, a marketing services company for small businesses, used QuickBooks and custom software that were disconnected. Employees struggled to manage financial and customer data. Their homegrown CRM lacked accounting integration, creating a fragmented system that was difficult to manage and was highly inefficient.

Results

With Acumatica, PostcardMania achieved significant improvements, including a projected $600,000 increase in EBITDA profitability. The user-friendly system reduced training costs and errors, while streamlining processes decreased rework and non-value-added steps. Real-time access to financial and customer data enhanced decision-making.

Challenge

ToughBuilt outgrew its QuickBooks system as sales expanded. Manual processes dominated operations: orders required manual entry, third-party logistics communication relied on spreadsheets with re-entry into QuickBooks, and inventory tracking involved cumbersome manual methods, consuming up to 5 hours daily.

Results

Order processing time dropped from hours to minutes. Real-time dashboards and roughly 5,000 DataSelf reports replaced a 30-day waiting period for data access. Mobile expense reporting reduced errors and reimbursement delays, and sales teams gained instant access to inventory and account status.

Challenge

Van Cafe's original Volusion storefront and QuickBooks back office could not keep pace with the growing aftermarket parts business, and Volusion offered no integration with the ERP the company wanted to adopt.

Results

All website activity now synchronizes into Acumatica as a single source of truth; in the first quarter after go-live orders grew 24%, average order value 77% and revenue 119%.

Challenge

A Priori Specialty Foods Co. ran its finances on QuickBooks, which could not track metrics across the company's separate entities or trace individual income streams. Employees compensated by building spreadsheet workarounds outside the accounting system.

Results

After the implementation, the company had clearer visibility into inventory, automated its warehouse pick, pack, and ship workflows, and integrated its webstore with the ERP, which it used to build out a dealer network.

Challenge

Additive-X, a UK 3D printing solutions provider, ran finance, sales, inventory, and repairs on a legacy UNIX system (One Office) plus separate CRM tools and spreadsheets; web store orders were re-keyed manually, hardware was aging, and its sole IT support person left.

Results

Additive-X reports a 10-15% increase in finance team productivity, a 25% reduction in audit preparation time, 3,300 parts adjusted in minutes rather than days, four avoided hires, and a paperless operation that eliminated 18 banker's boxes of paper annually.

Challenge

Alpha Insulation & Waterproofing's previous system crashed frequently, Work-in-Progress calculations took days to complete, and field teams had no direct access to data, so they routinely called the finance team for information.

Results

WIP calculation time fell from 1.5 days to 10 minutes, the company achieved SOX compliance, and management gained data visibility across its nine operations.

Challenge

Caswell, an online retailer of DIY electroplating kits, powder coating systems, and metal polishing supplies, ran legacy Everest Software whose updates took the business down for two to three days, required a custom-written program to batch-import website orders, and handled its multiple online stores inefficiently — with its Everest license expiring.

Results

Caswell cut invoicing time 87.5% — from a full day to one hour a day — achieved 88% time savings in order processing, saves 10 hours a month on IT support, and reports the platform supports its growth and multi-company operations.

Challenge

For 20 years the nonprofit used legacy Sage and spreadsheets to manage operations across 1,500 employees serving residents in 56 New York counties and five NYC boroughs. Sage capped user numbers at 56, the state-level finance team was overwhelmed with manual processes causing routine reporting to take weeks, and they lacked real-time visibility.

Results

Deployed on time and under budget with 65 tenants live in under six months. Employees gained real-time visibility into grants and programs, improving financial transparency and decision-making. The cloud-based system facilitated remote work and expanded hiring options, and CCE gained full visibility into its 12 retail sites, connecting to BigCommerce for an online store.

Challenge

Digital Planet, a Johannesburg-based technology and educational retail distributor, ran warehouse, finance, and production teams on separate applications that produced conflicting data with no single source of truth, and a prior ERP implementation had failed.

Results

Digital Planet reports order processing is 50% faster, warehouse procurement time fell 25%, and finance team productivity rose 30%, with transaction volume growing on a smaller headcount.

Challenge

Eastmen Tire Supplies relied on outdated, on-premises Great Plains software that was difficult to navigate, with disconnected systems making it hard to manage purchasing, receiving, and shipping data across multiple databases and manual processes.

Results

Eliminated manual processes, improved visibility, reduced delays, doubled daily shipping volume from forty to eighty packages, reduced shipping time by 5-10 minutes per order, and saved two hours daily on invoicing.

Challenge

EOS Group, a medical equipment sales and service provider in Guayaquil and Quito, ran on an outdated SBT Accounting system. Growing business demands led to cumbersome workflows, heavy reliance on Excel, and difficulty adapting to Ecuador's complex tax regulations.

Results

EOS Group cut overall reporting time by 95%, halved month-end reporting time and vendor invoicing time, and gave executives real-time data access for faster decisions with long-term scalability.

Challenge

Firewire Surfboards of Carlsbad, CA had outgrown Greentree, the basic business software adopted at launch, after expanding to operations in the US, UK, Australia, and manufacturing in Thailand. Finance lacked visibility into the European distribution entity and weekly production finances, the sales team could not readily access retailer-level data, and the Australian arm suffered repeated crashes logging into the US-hosted on-premises system during 30-percent-plus annual growth.

Results

Executives gained visibility across all five operating entities with real-time data, and role-based permissions let employees run their own reports instead of routing requests through finance, which can now produce real-time financial snapshots for the board instantly. Unlimited user licensing removed per-user cost as the company grows, and cloud deployment eliminated self-hosted servers in the US and Thailand.

Challenge

FSC Lighting, a California manufacturer of energy-efficient lighting, ran on Sage DacEasy with inefficient paper processes; the lack of inventory control, accountability, and scalability caused frequent stockouts and limited growth.

Results

FSC Lighting reports a 98% reduction in invoicing time, a 98% reduction in time to retrieve data, improved inventory control and reporting, and doubled sales without increasing staff.

Challenge

Groupe SGM's rapid expansion, fueled by acquisitions, created challenges with siloed systems and manual, paper-based workflows. Project data and financial information were dispersed across spreadsheets and outdated tools, limiting visibility and responsiveness.

Results

With Acumatica powering its operations, Groupe SGM benefits from a single source of truth across all departments and project teams. The business is capable of making rapid, data-driven decisions and surfacing new opportunities for innovation. Field and office staff work from the same up-to-date information, eliminating manual errors and reducing wait times.

Challenge

Hedstrom Fitness, the sole distributor of BOSU kettlebell weights and balance gear spun out of Hedstrom Plastics, continued running Macola, which was error-prone, required extensive manual data entry, lacked real-time visibility, and leaned on spreadsheets for reporting. Inventory counts took weeks and fulfillment through a third-party logistics provider caused delays.

Results

Hedstrom Fitness cut order verification time by 66%, reduced finance staff support needs by 67%, shortened inventory counts from a week to 2.5 days, began same-day shipping, and can process 200 orders in 2 minutes.

Challenge

Need real-time job profitability visibility across 20+ local companies

Results

Real-time visibility into job performance, automated AP processes, significant savings

Challenge

General contractor IOC Construction, based in Batavia, Illinois, ran four QuickBooks instances plus other siloed systems across its construction, painting, roofing, and handyman divisions, producing data errors, reconciliation problems, and paper files for over 150 projects a year.

Results

The company reassigned six staff from data entry, eliminated 35 minutes of daily spreadsheet formatting and over 300 paper project folders, and reports real-time visibility into financials, margins, and conversion rates.

Challenge

J. Goodin, a fashion jewelry manufacturer and distributor selling make-to-order and make-to-stock through Amazon, wholesalers, and retail outlets, needed an ERP for sales orders, purchase orders, inventory, and accounting. NetSuite, bought in 2005, suffered slow computations, reliability problems, and weak support, and a subsequent SAP Business One project was dropped after over $160,000 of spend.

Results

Sales orders for custom jewelry now generate purchase orders to manufacturing facilities automatically, with invoices and payments generated per customer payment terms; orders from multiple channels are imported and processed the same day. The company's developers plan a real-time API interface to its e-commerce site.

Challenge

Kelly Products managed 13 diverse brands on disconnected legacy ERP instances, with paper-based intercompany transfers delaying monthly reporting and two inventory systems separate from accounting that forced duplicate data entry and blocked real-time visibility.

Results

Kelly Products united its 13 brands on one platform, consolidated two inventory systems into one, cut month-end close time by a reported 87.5%, and gained real-time access to inventory and financial data.

Challenge

M3 Technology Group, which designs, builds, and installs turnkey audiovisual systems, ran an outdated on-premise ERP (Everest Software) with no real-time project cost tracking, manual data entry, slow VPN performance for mobile teams, and quotes of 20-50 line items that took around 30 minutes to create.

Results

M3 grew revenue 60% in two years without adding finance staff, cut the quoting process by a reported 90%, expanded a Field Services division now contributing 25% of revenue, and gained daily visibility of progressive job profit and loss.

Challenge

Nebraska Vet Services, a provider of animal health care and products, faced many challenges managing multiple branches and inventory. They used veterinary-specific software for accounts receivable and QuickBooks for accounting, which lacked integration and scalability. They struggled to get accurate reports and accurate data.

Results

With Acumatica, Nebraska Vet Services achieved seamless operations, real-time inventory visibility, and accurate financial reconciliation. They saved significant time on inventory updates and eliminated the need for maintaining on-site servers.

Challenge

OFS International, a Houston-based field service company for the oil and gas industry, inherited a Sage MAS 90 system that lacked basic accounting functions, inventory integration, and transparency; invoicing ran on manual, paper-based work orders and carbon copies.

Results

OFS International reports $175,000 saved by avoiding per-user fees and $250,000 by eliminating customisation costs, reduced invoicing time, operational transparency with traceability for quality assurance, and 100% year-over-year sales growth supported by the system.

Challenge

Panova (formerly AME), a family-owned manufacturer of molded components and bonded assemblies serving OEMs, contract manufacturers, and distributors, needed to move all business processes to the cloud so worldwide staff could access information, integrate its ERP with the Box content-sharing platform, and move toward a paperless environment. Product test results were tracked manually in documents and spreadsheets.

Results

Staff complete product test tracking work four times faster than under the manual process — a 400% productivity gain. Screens open three times faster than the prior setup and navigation time between records has halved, moving the company closer to a fully paperless operation.

Challenge

Q-PAC began operations on QuickBooks, spreadsheets, and a custom-made ordering system. The disconnected tools caused inefficiencies in inventory management, production tracking, and cost visibility, and the absence of part numbers combined with manual processes led to errors and delayed order tracking.

Results

Operations now run on real-time data with automated processes. Inventory management improved, missed orders were eliminated, project profitability analysis became accurate, and production increased through the integration with QUIPS.

Challenge

Quality Material Handling ran on outdated Sage 100 software and relied on paper and spreadsheets for inventory, sales, and operations. The system was slow, error-prone, and lacked cloud capabilities, causing double-entry errors and delayed financial reporting.

Results

Month-end closing time dropped to 11 days, sales tax reporting condensed from five reports to one, and meeting preparation fell to 15 minutes. Real-time data visibility supports better decision making and positions the company for national growth.

Challenge

Ray Allen Manufacturing, a manufacturer of canine equipment for military and police departments, ran on a legacy AS400 system that didn't connect to eCommerce platforms (causing duplicate accounts requiring manual consolidation), lacked a manufacturing module for production/inventory insight, and made it difficult to integrate recent acquisitions.

Results

Streamlined operations, saving the call center 25% of its time and the distribution team 20%; unified view of data from integrated websites and CRM leading to robust reporting and data-driven decisions; better inventory management and faster customer returns.

Challenge

Redmond Inc., a Utah company that mines ancient sea salt for food and industrial products, grew organically and by acquisition into an organization of 10 companies running QuickBooks alongside disconnected third-party and custom-built applications. Employees spent hours on manual data entry, inventory tracking was unreliable, project profitability was hard to assess, and rising transaction volumes caused system crashes.

Results

Redmond gained real-time data visibility across all 10 businesses, reduced development time by 90%, saved $2 million through better inventory management, and supported 40-50% annual growth from a single source of truth.

Challenge

Safety Management Group, an Indianapolis safety consulting firm serving construction, automotive, utility, and healthcare clients, ran seven disconnected legacy systems including Sage 100 (MAS 90); manual, error-prone time, expense, and financial reporting made payroll processing consume up to 50 hours weekly and blocked real-time visibility for its national field team.

Results

Payroll processing time fell 75%, licensing fees dropped by more than $50,000 per year, the CFO saves a reported 12 weeks per year from a single data source, and the company onboarded an additional 50 employees after go-live without adding accounting staff.

Challenge

SEACOM, a leading Pan-African network service provider, faced challenges with Sage, its previous software. Sage couldn't handle multiple currencies, consolidations, or complex workflows, leading to inefficiencies and manual workarounds. SEACOM needed a robust, cloud-based ERP to support its rapid growth and acquisitions.

Results

With Acumatica, SEACOM gained real-time data insights, automated workflows, and seamless integrations. The platform saved significant time for the accounting team, improved reporting, and supported rapid expansion. SEACOM now efficiently manages 20 entities across multiple countries, maintaining a competitive edge.

Challenge

Seaport Capital, a New York private investment firm, ran Sage BusinessWorks on in-office servers alongside scores of spreadsheets, lost and corrupted data on on-premises hardware after Hurricane Sandy, and handled intercompany transfers manually.

Results

Seaport Capital saves 60 hours per year on intercompany reconciliations, cut intercompany posting time by 5 hours per quarter, reduced report pages by 88%, and gained off-site backups with remote access.

Challenge

Triode Group Limited, a New Zealand electronics parts manufacturer with operations in Australia, ran on spreadsheets, PDF files, and accounting software; staff struggled to locate parts, purchased duplicates, and shared information by word of mouth.

Results

The company reports 20% annual sales growth, 15% staff growth, and ISO certification, with accurate shared data and uninterrupted operations during an office flood thanks to cloud access.

Challenge

Manual printing, stuffing, and mailing invoices, paper checks requiring manual entry and reconciliation, high manual AR workload

Results

3x faster customer payments, 2+ hours weekly time savings, eliminated manual processes, automated reconciliation

Challenge

xByte Technologies, a reseller of Dell servers and network switches, ran the outdated Everest Software ERP on an end-of-life Windows server; the system slowed daily, hindering productivity and limiting scalability.

Results

xByte automated invoicing (saving 3 hours daily), saved 1-2 hours daily per warehouse employee, and saved over 2 hours daily for the sales team on part lookups, while gaining real-time financial visibility.

Challenge

AFF Group, which makes aftermarket textiles for the automotive, marine, retail, and hospitality industries, ran accounting, customer service, billing, and order entry on an outdated, disconnected version of Sage. Workflows were manual and paper-based, inventory was estimated once a year, and production operated on a chaotic build-to-order basis tracked in spreadsheets.

Results

AFF Group reports real-time access to accurate data, doubled production without increasing staff, millions saved in labour costs, reduced paper usage, improved production timelines and on-time deliveries, and better accuracy from barcode systems.

Challenge

American Asphalt, a California concrete and asphalt contractor, spent more than 20 years on American Contractor, a FoxPro-based client-server ERP with no remote access and inflexible reporting, storing critical information in paper project folders staff had to visit the office to view.

Results

American Asphalt eliminated 50 banker boxes (1,750 lbs) of paper annually, runs multiple companies on a single platform, gave field teams mobile access to real-time data, and maintained its 7-10% annual growth.

Challenge

Bob Davis Sales, a distributor for oil and gas infrastructure products, faced inefficiencies with its legacy Sage systems, with a separate Sage instance at each of its three locations. The siloed systems didn't communicate, leading to time-consuming data entry, manual invoicing, and inconsistent inventory tracking that became overwhelming as the industry rebounded.

Results

Bob Davis Sales centralized operations, streamlined inventory management, and improved productivity. Reporting became faster, mobile access allowed the sales team to gather and view data from the field, and the company eliminated excess inventory while improving customer confidence with accurate, timely reports.

Challenge

CASE, an international non-profit serving education-related institutions, ran Dynamics SL and QuickBooks across offices in Washington D.C., London, Singapore, and Mexico City; the siloed systems lacked integration and multi-currency support, making financial reporting slow and complicated.

Results

CASE closes its monthly books two weeks faster, consolidates financial transactions across 8 currencies, and runs a single system accessible 24/7 to its offices worldwide.

Challenge

UK craft beer importer Cave Direct ran a crash-prone legacy financial system (Sage 50) and managed inventory across four warehouses in spreadsheets, leaving its sales team without real-time stock visibility. Manual spreadsheet processes complicated complex import tax calculations, blocked online ordering, and restricted growth.

Results

The company automated its Brexit and VAT calculations, gained real-time inventory visibility, consolidated inventory from four warehouses to one during the pandemic, grew direct-to-consumer sales by 35%, and eliminated hours of manual spreadsheet work.

Challenge

Clive Coffee, a Portland-based seller of luxury home espresso machines with warehouse operations in Nashville, ran multiple siloed applications — QuickBooks, separate inventory and order processing software, and an eCommerce platform. The silos forced manual data entry and lengthy reconciliations, hid real-time sales, revenue, and inventory data, and stretched month-end close to as long as 15 days.

Results

Clive Coffee eliminated over half of its month-end procedures, ships products 50% faster, scaled transaction volume without additional staff, and gained real-time financial and inventory visibility for its distributed team.

Challenge

CoachComm ran on disconnected legacy systems with manual data entry: each MRP update took up to an hour for one employee, inventory was overstocked for fear of shortages, negative inventory draws caused shipping issues, and sales lacked visibility into inventory and shipping.

Results

Inventory carrying costs dropped by 15% and automating MRP eliminated eight hours of manual spreadsheet work per day, with faster sales quoting and better access to shipping and order details for customer service.

Challenge

Crown Metal Manufacturing of Elmhurst, Illinois, a supplier to major retail brands, had moved to Acumatica Cloud ERP but still ran manual shipping workflows: staff keyed in tracking numbers daily, completed orders by hand, and toggled between UPS WorldShip, FedEx Ship Manager, and carrier portals. Incorrect pro numbers caused confusion with customers, and rising order volumes made the manual order-to-cash cycle a bottleneck.

Results

Order completion and tracking are automated between Acumatica and StarShip, eliminating manual re-entry and spreadsheet-based tracking; shop-floor staff without technical backgrounds process shipments directly. Invoicing is faster, errors from incorrect tracking or routing information are down, and shipment visibility lets staff answer customer delivery queries in seconds.

Challenge

The southwest Florida general contractor wanted a modern, scalable back office from day one, observing that the construction industry invests in field technology like BIM and 3D printing while neglecting back-office modernization.

Results

The firm runs without server infrastructure and its associated costs, and unlimited-user licensing means projected growth to 60 employees carries no additional per-user software cost.

Challenge

Exera, Myanmar's first internationally managed security company, grew from 150 to over 1,000 employees in two years while running HR and financial workflows on manually created spreadsheets.

Results

Reporting moved from a 30-day cycle to real-time, over 1,000 employees can access live data, manual HR processes were eliminated, and the company reports 35% year-over-year revenue growth with improved cash-flow management.

Challenge

Foods Galore's legacy ERP, in use for more than 20 years, relied on manual financial processes and flat-file integrations; teams filled gaps with spreadsheets, reporting lacked depth, and customer ordering capabilities had become a competitive disadvantage as the company doubled in size over eight years.

Results

The new system saved Foods Galore's CFO and controller 20-30 hours per month, automated landed cost and backhaul cost allocation, reduced AR statements to a one-click process, and an online ordering pilot generated more than 1,200 additional cases in one month.

Challenge

Global Beauty Care ran a legacy standalone financial system that could not cut and paste, could not export to Excel, and could not handle data sets larger than 30,000 records. Orders from its largest customer had to be processed manually by staff across the company.

Results

The company reports saving over 9 man-hours per order after automating processes, along with real-time visibility into operations, fewer manual errors, simpler container tracking, and reworked payment processes. It has scaled without adding per-user licensing costs.

Challenge

Media company Incubeta operates in 17 global locations with head offices in South Africa, the UK, and the Netherlands. The company grew 20-fold in seven years, which left it dealing with 10 currencies, and four accounting teams that used four different accounting packages. Every company had a different chart of accounts, the global CFO had no remote access, and manual data entry wasted time.

Results

With Acumatica, Incubeta gained visibility into its 17 global companies, which transformed operations. With data in one platform, the CFO dramatically reduced month-end closes, dropping from seven weeks to just nine days. Because they don't have to print 2,000 invoices a month, they saved more than 16 hours of time.

Challenge

Industrial Specialty Services (ISS), which provides technical maintenance and repair services to the refining, petrochemical, gas, power, and paper markets, needed to stand up a new company quickly to support 200 employees generating $40 million in revenue. The prior business unit ran on multiple cobbled-together systems built for a different industry, which made even a historical view of operations slow to assemble.

Results

The new company launched in 6 months with operational visibility from day one. ISS can now track profitability by location, site, or customer and see billable hours in real time, and reports that automated workflows have brought IT costs below 1% of revenue.

Challenge

Inspirus, a Fort Worth-based employee engagement solutions provider, ran a 38-year-old financial system with no real-time data visibility, material requirements planning, or inventory management, forcing manual processes and custom coding.

Results

Inspirus eliminated manual double entries entirely, completed its BigCommerce integration in two weeks, automated invoicing and dunning letters to improve collections, and gained role-based dashboards with real-time financial data.

Challenge

International Pipe & Supply, a family-owned steel pipe distributor headquartered in Oklahoma City with 14 other locations, struggled with SouthWare ERP: employees memorised arcane key codes to navigate it, financial reporting was weak, and sales leads were tracked in manual spreadsheets across siloed systems.

Results

International Pipe cut its monthly close from 15 days to two, replaced manual spreadsheets with unified sales tracking and real-time dashboards, generates reports in one click, and runs three companies on one platform with high user adoption.

Challenge

Karsten Group, a South African fruit grower and distributor with more than 1,000 employees, ran Sage 300 and paper-intensive processes; manual order and invoice approvals were slow across geographically distant farms, and data silos hindered decision-making.

Results

Karsten eliminated 2,500 printed invoices per month, gained real-time approvals and faster invoice processing, and has instant access to data and financials across multiple farms and entities.