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ERP Case Studies & Customer Lists by Vendor

Real ERP implementation case studies with documented results, plus verified customer lists for 29 vendors. See which companies use each system — and what they achieved — broken down by industry, company size, and geography.

Featured ERP Case Studies

Standout implementations from across our library — each with the challenge, the system replaced, and measured results.

Gramedia

Dynamics 365

Retail

126

Stores

The project went live on time and on budget on May 1, 2023, supporting 126 stores processing more than 250,000 in-store and 180,000 online sales per day, with unified consignment inventory, proper POS shift changes, and marketing data captured at checkout.

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World Vision Canada

Dynamics 365

Nonprofits

90+

Countries

The system manages a library of 9,000 indicators and supports evidence-based program decisions; World Vision's Charity Intelligence Canada rating rose from 87 to 207 over a decade, against a sector average of 111.

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China Airlines

IFS

Transportation

65%

Job Card Waiting Time Reduction

The airline reports a 65% reduction in multi-crew job card waiting time in heavy maintenance, 10% gains in both line management process efficiency and heavy maintenance manpower efficiency, a 3% increase in A Checks delivery efficiency, and an average of 30 and 25 additional revenue days per year from reduced scheduled and unscheduled maintenance respectively.

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Mozaic

Acumatica

Nonprofit human services (with manufacturing and healthcare operations)

some 700 staff members

Staff Count

Month-end closes shortened by seven days as shadow spreadsheets were eliminated and data consolidated into one system. The organization kept operating through a ransomware attack, gained real-time drill-down access to data for executives, and halved administrative costs for an outside nonprofit it now manages under a new partnership strategy.

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Caswell Inc.

Acumatica

Online retail / automotive restoration supplies

10 days

Go Live Time

Integrated, batched order processing cut invoicing from a full day's work to about one hour per day, and tracking numbers now upload to Magento hourly instead of the next day. The president regained roughly 10 hours per month previously spent on IT troubleshooting, and the firm is extending Acumatica to its other two companies on a single instance, targeting growth above 15 percent per year on roughly $4 million in revenue.

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JLab

Oracle NetSuite

E-Commerce & Retail

27%

Close Time Improvement

Reduced AP processing time, eliminated month-end bottlenecks, improved invoice status visibility, strengthened vendor relationships

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Not every ERP project succeeds

Hershey, Lidl, Revlon, Nike — study the most expensive ERP implementation failures on record and what they teach buyers about scope, testing, and go-live timing.

ERP Failure Case Studies →

What all these case studies add up to

We analysed the whole library: what companies replaced, how long implementations took, and which results get claimed. Original data, free to cite.

ERP Implementation Statistics →

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Compare ERP adoption across vendors with company-level data — industry, size, country, migration paths, and more.

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