Odoo AI features
Odoo's published AI coverage spans a general 'Ask AI' assistant and configurable AI agents that read a company's own records and files to answer questions or carry out agreed actions, plus app-specific tools: bill and resume scanning that turns a scanned PDF into a draft record, a lead-scoring model built into the CRM pipeline, a livechat agent that can qualify visitors and open a lead, a page generator inside the website builder, and voice transcription that turns a dictated note or meeting recording into a written summary. Of these, only document scanning is named on Odoo's own in-app purchase price list, with a per-document credit cost stated plainly; for the other seven, Odoo's own material does not say whether a database needs the Enterprise edition or whether using the feature draws on a metered credit balance. A buyer weighing Community against Enterprise should treat the edition question for most of this coverage as open, not settled, and verify licensing directly rather than assume it from feature access alone.
What Odoo (Odoo AI) actually ships under “AI”, split by what each feature does rather than the marketing umbrella it ships under. Licensing detail below is qualitative — how a feature is packaged, not what it costs — because vendor AI pricing moves faster than any research pass can keep current; this page never states a price.
- Generative3
- Agent2
- Assistant1
- Predictive1
- Document AI1
Every AI feature, and what kind it is
Filter by what a feature actually does, whether it is generally available, and how it is licensed. An assistant that drafts text and a model that forecasts demand are both sold as AI and answer completely different questions.
Showing 8 of 8 features
Ask AI
Odoo AI
AssistantGenerally availableAn employee can press a keyboard shortcut anywhere in the database, type a plain-language question, and get an answer, an opened report, a summarized discussion, or an improved draft of a message without leaving the current screen.
Licensing: Not documented — A database on Odoo Online can use Odoo's own connection to the underlying language model or a company-supplied API key, while Odoo.sh and on-premise deployments must supply their own key; Odoo's own material does not state which edition this requires, and Ask AI is not among the services named in Odoo's In-App Purchase catalog.
AI Agents
Odoo AI
AgentGenerally availableAn administrator can define a system prompt, hand an agent a set of allowed tools and uploaded documents, and let staff chat with it inside a specific app, restricting it to only the sources and actions it has been given.
Licensing: Not documented — Building or customizing an agent requires the separate AI application; Odoo's own material does not state which edition this requires or whether running an agent draws on a metered credit balance, and AI agents are not among the services named in Odoo's In-App Purchase catalog.
AI Fields
Odoo AI
GenerativeGenerally availableA team building a custom form can add a field that an AI prompt fills in automatically from a record's existing data — drafting a product description or turning a note into structured text — instead of typing it by hand on every record.
Licensing: Not documented — Building or editing an AI field requires the Odoo Studio app; Odoo's own note is only that installing Studio may affect a database's pricing plan, without naming a specific plan or cost, and no source states whether using an already-configured AI field draws on a metered credit balance.
Document Digitization
Odoo AI
Document AIGenerally availableAn accounts-payable clerk can drop a scanned or emailed vendor bill, expense receipt, or resume into the database and have the vendor, dates, line items, and amounts read automatically into a draft record for review instead of keying them in by hand.
Licensing: Metered by consumption — Billed through the In-App Purchase catalog at one prepaid credit per document processed; Enterprise subscribers get a starting allotment of trial credits at no charge, and further use is bought as the balance runs down.
Predictive Lead Scoring
Odoo AI
PredictiveGenerally availableA sales rep opening an opportunity sees a probability of winning that updates on its own as the deal moves through the pipeline, letting a manager sort a team's pipeline by likelihood of closing rather than by gut feel alone.
Licensing: Not documented — Runs by default inside the CRM app and is not offered as a separate purchase; Odoo's own lead-scoring documentation does not state whether Community edition can use it or whether any separate cost applies.
Livechat AI Agent
Odoo AI
AgentGenerally availableA visitor chatting on the website can get an automatic answer to a common question at any hour, with the conversation handed to a human agent when pricing, contracts, or troubleshooting comes up, and a lead opened automatically once contact details are collected.
Licensing: Not documented — Appears automatically inside the AI app once both the AI and Live Chat applications are installed; Odoo's own material does not state which edition this requires or whether it draws on a metered credit balance, and it is not among the services named in Odoo's In-App Purchase catalog.
AI Webpage Generator
Odoo AI
GenerativeGenerally availableA marketer building a new website page can describe what the page should say and get a drafted page back to edit, rather than starting from an empty layout.
Licensing: Not documented — Whether generating a page draws on a metered credit balance is not stated, and no edition requirement is given.
AI Voice Transcript
Odoo AI
GenerativeGenerally availableA project manager can dictate a task update or record a short meeting note directly inside a task, article, or notes field and get back a written transcript and summary of decisions and next steps, instead of typing notes up afterward.
Licensing: Not documented — Available from a slash-command inside supported fields in Projects and Knowledge; the recorded audio is discarded once transcribed, but which subscription tier or credit balance the transcription and summary draw on is not stated.
Odoo’s AI features by the module they touch — open a module hub for the full capability picture that surrounds each one.
The Odoo Evaluation Kit
An independent assessment of Odoo — strengths, gaps and real pricing — plus a requirements template you can score its finance & accounting against alongside every other system on your shortlist.
Odoo Evaluation Kit
2026 Edition · PDF guide + XLSX template
ERP Research
- Buyer's guide (PDF): Odoo independently assessed — where it is strong, where it is not, and what it actually costs
- Requirements template (XLSX): weight your requirements and score vendors side by side
- Structured by module, so finance & accounting sits alongside the rest of your scope
- The questions to put to the vendor and to implementation partners
Odoo Evaluation Kit
How this compares
Generally-available AI features per module, Odoo against the systems most often shortlisted alongside it.
| Module |  |  | |  |  |
|---|---|---|---|---|---|
| Finance & Accounting | 1 | 8 | 3 | 24 | 4 |
| Manufacturing | 0 | 0 | 0 | 1 | 0 |
| Supply Chain | 0 | 8 | 1 | 3 | 1 |
| Sales | 2 | 1 | 2 | 5 | 2 |
| HR & Payroll | 1 | 0 | 0 | 0 | 1 |
| Project Management | 1 | 0 | 0 | 2 | 0 |
| Inventory Management | 0 | 2 | 2 | 1 | 2 |
| Procurement | 0 | 1 | 1 | 4 | 1 |
| Warehouse Management | 0 | 1 | 0 | 0 | 0 |
| Ecommerce | 0 | 0 | 1 | 0 | 1 |
| Business Intelligence | 0 | 0 | 0 | 0 | 1 |
| Quality Management | 0 | 1 | 0 | 1 | 0 |
| Field Service | 0 | 0 | 0 | 0 | 0 |
| Asset Management | 0 | 0 | 0 | 2 | 0 |
3 generally-available AI features0 researched, none GA yet— not tracked — we have not researched this product/module combination
Trying to work out which of these you would actually use?
Tell us what you want the system to automate and we'll tell you which of these features touches it — and what it takes to switch on.
Odoo AI FAQ
Does Odoo's AI work in the Community edition?
Odoo does not clearly state this for most of the capabilities covered here. Document scanning is confirmed as a credit-billed service reachable through the same in-app purchase system regardless of edition, but Odoo's own material does not say whether the general assistant, custom agents, AI-filled fields, lead scoring, the livechat agent, the webpage generator, or voice transcription require the Enterprise edition or also work in Community. A buyer should confirm edition requirements directly before assuming either way.
Is Odoo's AI included in the subscription, or does it cost extra to use?
For document scanning, it costs extra beyond the subscription: it is billed at one prepaid credit per document through Odoo's in-app purchase catalog. For the other AI features covered here, Odoo's own material does not state whether they draw on a metered credit balance or are included at no additional charge.
Can document scanning read something other than vendor bills?
Yes. The same digitization service that reads vendor bills also processes expense receipts and resumes, and each document processed draws one credit regardless of which of the three it is.
Does predictive lead scoring need historical data to work?
It runs by default inside the CRM app and updates the win probability on an opportunity automatically as the deal moves through the pipeline; Odoo's own documentation does not spell out a minimum volume of past deals needed for the score to be meaningful.
Do I need to install a separate AI app to build a custom AI agent or an AI-filled form field?
Building or customizing an AI agent requires the AI application. Building or editing an AI-filled field also requires Odoo Studio; Odoo's own note is that installing Studio may affect a database's pricing plan, without naming the specific plan or cost involved.
Which parts of the business does Odoo's AI coverage actually touch?
Confirmed coverage concentrates in finance (bill scanning), HR (resume scanning), CRM (lead scoring and the livechat agent), and project management (voice transcription), alongside cross-app tools like the general assistant, custom agents, and AI-filled form fields. Manufacturing, supply chain, inventory, procurement, warehouse, ecommerce, business intelligence, quality management, field service, and asset management have no AI feature recorded here.
Can the AI livechat agent handle a sales conversation on its own?
It can answer common questions and qualify a visitor around the clock, but it hands the conversation to a human once pricing, contracts, account changes, or a direct request for a demo comes up, and it opens a lead once contact details are collected.