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SAP S/4HANA Public Cloud AI features

SAP now documents 45 AI capabilities for S/4HANA Cloud Public Edition, and 38 of them are generally available; the remaining 7 carry a Beta ribbon and sit in preview. Most of it carries no extra charge: 30 features sit inside the base AI entitlement bundled into every subscription, while 13 metered document-processing and generative features draw on a separately consumed AI entitlement instead. Two long-standing predictive scenarios, cash-application matching and demand forecasting, predate the Joule brand entirely and carry their own licensing terms outside the base entitlement. The only two capabilities SAP itself labels as agents, rather than assistant-style actions, handle multi-document work such as cash positioning and invoice disputes, and both are still in preview.

AI capabilitiesAI capabilities as researched August 2026

What SAP S/4HANA Public Cloud (Joule) actually ships under “AI”, split by what each feature does rather than the marketing umbrella it ships under. Licensing detail below is qualitative — how a feature is packaged, not what it costs — because vendor AI pricing moves faster than any research pass can keep current; this page never states a price.

45AI features tracked
38Generally available
7In preview
9Modules touched
By kind
  • Assistant18
  • Generative14
  • Predictive4
  • Document AI4
  • Agent2
  • Search2
  • Automation1

Every AI feature, and what kind it is

Filter by what a feature actually does, whether it is generally available, and how it is licensed. An assistant that drafts text and a model that forecasts demand are both sold as AI and answer completely different questions.

Every AI feature

Showing 45 of 45 features

  • Cash Positioning Agent

    Joule

    AgentPreview

    A treasury analyst can ask this Joule-branded agent to flag which bank accounts are running a deficit or a surplus and get a proposed transfer between them, cutting the manual scan through daily cash positions.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Sales Order Creation from Unstructured Data

    Document AIGenerally available

    Reads free-form order text, such as an email or a scanned note, and drafts the matching sales order automatically, saving an order-desk clerk from retyping customer requests into the system by hand line by line.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • KPI and Report Summary

    GenerativeGenerally available

    Turns a Generic Drilldown KPI report into a short plain-language write-up of what the numbers show, so a finance analyst can scan the takeaway before deciding whether the underlying detail needs a closer look.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Aging Work in Progress Analytics and Management

    Joule

    AssistantGenerally available

    Inside Joule, a project controller can review how long work-in-progress balances have been sitting open, get flagged insights on aging items, and trigger the follow-up action directly from the conversation instead of a separate report.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Error Resolution for Cost Accounting

    Joule

    AssistantGenerally available

    When a cost-accounting posting fails, Joule explains what went wrong in plain language and suggests a fix a controller can apply on the spot, instead of leaving them to decode a cryptic system error code alone.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Safety Instruction Generation

    GenerativeGenerally available

    Drafts a set of safety instructions for a task based on its documented risk assessment, giving an EHS coordinator a starting point they can review and adjust rather than writing the guidance from a blank page.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Sales Order Creation

    PredictiveGenerally available

    A rules-based model reads incoming order data and pre-populates a sales order's fields, giving order processors a completed draft to check rather than a blank entry screen for every order that comes in.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Expiring Price Handling

    Joule

    AssistantGenerally available

    Joule flags pricing records that are about to lapse and lets a pricing analyst push through the renewal from the same conversation, instead of running a manual sweep across pricing tables to catch each one before it expires.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Smart Personalization of My Home

    GenerativeGenerally available

    Adds relevant data cards to a user's Fiori home page based on their role and recent activity, surfacing figures a finance user checks often instead of requiring them to hunt across separate apps for the same view.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Analytical Business Insights

    GenerativeGenerally available

    Reads a set of financial or operational figures and produces a written summary of the notable patterns, giving a finance manager a starting narrative for a review instead of building one from a raw data export.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Managing Supplier Invoices

    Joule

    AssistantGenerally available

    An accounts-payable clerk can ask Joule to check the status of a supplier invoice or release a routine one for payment, handling the common actions from a chat prompt instead of opening the invoice list each time.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Back Order Processing

    Joule

    AssistantGenerally available

    Lets a supply-chain planner work through back-order processing by typing what they want in plain language inside Joule, rather than stepping through the multiple screens the back-order processing app otherwise requires for the same task.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Project Services

    Joule

    AssistantGenerally available

    A project manager can create or update project tasks by describing them to Joule in a conversation, rather than navigating the project management app's forms to enter the same task details field by field.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Sales Order Automatic Completion

    PredictiveGenerally available

    Suggests likely values for the remaining fields of a partially entered sales order based on past order patterns, letting an order processor accept a recommendation instead of looking up each missing detail manually.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Payment Exception Analysis

    GenerativePreview

    Inside the automatic payment run screen, this reviews why a payment failed and writes out a plain-language explanation with a suggested next step, cutting the time an accounts-payable clerk spends tracing the cause through payment logs.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Error Explanation

    GenerativeGenerally available

    Translates a cryptic system error message into a plain-language description of what happened and how to fix it, so a business user does not need to escalate every technical error code to IT support.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Safety Observation Reporting

    Joule

    AssistantPreview

    A warehouse or plant worker can describe a safety concern to Joule in ordinary language and have it logged as a formal observation, lowering the barrier compared with filling out a structured safety-reporting form.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Supplier Delivery Date Mass Update

    Joule

    AssistantGenerally available

    A buyer can tell Joule to shift the delivery date across a batch of purchase orders in one request, instead of opening and editing each purchase order individually when a supplier pushes back a shipment.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Easy Filter

    SearchGenerally available

    A user describes the records they want to see in plain language and the matching filter applies itself across more than a thousand Fiori list reports, instead of setting each field manually before running the report.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Processing of Incoming Quality Certificates with SAP Document AI

    Document AIGenerally available

    Reads incoming supplier quality certificates and extracts the test results and compliance data into the system automatically, saving a quality inspector from re-keying figures off a PDF every time a shipment arrives.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Supplier Confirmation Mass Creation

    Joule

    AssistantGenerally available

    A buyer can ask Joule to create order confirmations for several open purchase orders in a single request, rather than confirming each supplier commitment through the procurement app one purchase order at a time.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Localized Business Data Management

    Joule

    AssistantGenerally available

    A finance or logistics user in a specific country can ask Joule, in natural language, to pull up localized financial and logistics records, instead of building the query manually in a country-specific reporting transaction.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Allocation Run Results

    Joule

    AssistantGenerally available

    A controller can ask Joule about the outcome of a cost allocation run and jump straight into the detailed results app from that answer, instead of opening the app first and searching for the right run.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Compliance Management

    Document AIGenerally available

    Reads a compliance-related document and sets up the corresponding obligation record and its supporting data automatically, sparing a compliance officer the manual transcription work of entering the same details by hand.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Explanation of Fixed Asset Depreciation Keys

    GenerativeGenerally available

    Writes a plain-language explanation of what a given depreciation key does and how its calculation works, so a fixed-asset accountant can understand a configuration choice without decoding the underlying calculation logic themselves.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Purchase Order Approvals Reminder

    Joule

    AssistantGenerally available

    Joule nudges an approver when a purchase order has been sitting in their queue past a certain point, so approvals do not stall out and hold up a supplier order simply because a reminder never reached anyone.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Smart Summarization

    GenerativeGenerally available

    Drafts a starting text for a follow-up note or communication tied to a business record, giving a user a proposal to edit rather than a blank field when they need to write something quickly.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Enterprise Search

    SearchGenerally available

    Lets a user type a plain-language question into the Fiori launchpad search bar and get back matching business objects, instead of remembering an exact transaction code or navigating a menu to find the same record.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Note Corrections for Project Billing

    GenerativeGenerally available

    Cleans up the wording on a project billing request line so the note reads clearly and correctly before it goes out, saving a project accountant a manual proofreading pass on routine billing text.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Easy Fill

    AssistantPreview

    A user can describe what a record should contain in plain language and have the matching fields fill in automatically, instead of clicking into each field on a business object one at a time.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Creation of Fixed Asset Master Data

    Joule

    AssistantGenerally available

    An asset accountant can describe a new fixed asset to Joule in a conversation and have the master data record created from that description, rather than filling out every field in the asset master form directly.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • SAP Joule for Developers, ABAP AI capabilities

    Joule

    AssistantGenerally available

    Gives an ABAP developer working on S/4HANA extensions code suggestions and explanations inside Joule as they write, cutting the time spent looking up syntax or searching for a pattern used elsewhere in the codebase.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Processing of Payment Advices with SAP Document AI

    Document AIGenerally available

    Reads incoming payment-advice documents that arrive in different formats and languages and extracts the payment details automatically, sparing a cash-application clerk the manual transcription that inconsistent supplier formats otherwise force on the team.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Task Automation

    AutomationPreview

    A user describes a repetitive task in plain language and this builds an automated process to run it going forward, instead of a business user needing workflow-building expertise to set up the same automation manually.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Smart Personalization of My Home for Applications

    GenerativeGenerally available

    Suggests which Fiori apps to add to a user's home page based on their role and usage patterns, so the launchpad surfaces the tools someone actually opens instead of a generic, unfiltered list of tiles.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Posting Issue Handling for Billing Documents

    Joule

    AssistantGenerally available

    When a billing document fails to post, Joule walks a billing clerk through the likely cause and the steps to clear it, instead of leaving them to trace the posting error through the finance ledger manually.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Form Extension in Localization as a Self-Service

    GenerativeGenerally available

    Lets a finance team add fields or adjust the layout of a country-specific form themselves, using generated form logic instead of filing a request and waiting on a partner or the IT team to make the change.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Configuration for US Tax Jurisdictions

    GenerativeGenerally available

    Helps a US tax specialist set up and maintain sales-and-use-tax jurisdiction configuration for the built-in tax solution, cutting the manual reference-table work that keeping jurisdiction rates current across US states otherwise takes.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Joule with SAP S/4HANA Cloud Public Edition

    Joule

    AssistantGenerally available

    The core Joule assistant sits across S/4HANA Cloud Public Edition screens, answering process questions, opening the right app, and letting a user act on records like sales orders or invoices without leaving the chat.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Explanation of Fixed Asset Key Figures

    GenerativeGenerally available

    Adds a written explanation next to a fixed-asset key figure describing what drives its value, giving a controller context for a number instead of leaving them to work out the underlying calculation on their own.

    Licensing: Metered by consumptionMetered against the paid AI entitlement rather than included in the base entitlement.

  • Sales Order Status Check

    Joule

    AssistantGenerally available

    A sales admin can ask Joule for a sales order's fulfillment status and get flagged whatever is blocking it from completing, instead of piecing the answer together from separate delivery and billing screens by hand.

    Licensing: Included in the base licenceIncluded in the Base AI entitlement bundled into the subscription.

  • Smart Solution for Situations in My Home

    GenerativePreview

    When a flagged issue shows up on a user's Fiori home page, this proposes a likely fix right there, saving them a trip into a separate app just to find out what the recommended next step is.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • Dispute Resolution Agent

    Joule

    AgentPreview

    This agent works through the documents tied to an invoice dispute and proposes a likely root cause, aiming to cut the manual investigation a collections analyst does before deciding whether to resolve or escalate the case.

    Licensing: Included in the base licenceNot marked as a billable feature, but the entitlement it draws on is not stated; treat as included but unconfirmed.

  • SAP Cash Application - ML-Based Payment Matching

    PredictiveGenerally available

    A separately branded cloud service that learns matching patterns from a company's own clearing history and proposes which open invoices an incoming payment should clear against, cutting the manual reconciliation an accounts-receivable clerk otherwise performs.

    Licensing: Separately licensed add-onSold and activated as a distinct product from the base assistant, consumed via AI units under standard commercial terms rather than bundled into the base entitlement.

  • Embedded Demand Forecasting (Predictive MRP)

    PredictiveGenerally available

    Projects future material demand from historical consumption using statistical and machine-learning time-series models, then lets a planner simulate how a demand or supply change would ripple through material requirements planning before committing to it.

    Licensing: Not documentedConfigured as a standard scope item in the base subscription in most accounts, but a separate planning license may be required for the full scenario in some accounts; unresolved, so treat licensing as undocumented.

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How this compares

How the AI compares

Generally-available AI features per module, SAP S/4HANA Public Cloud against the systems most often shortlisted alongside it.

Generally-available AI feature count by module and product, for SAP S/4HANA Public Cloud and comparable systems.
Module
SAP S/4HANA Public Cloud logo
SAP S/4HANA Public Cloud
Oracle NetSuite logo
Oracle NetSuite
Microsoft Dynamics 365 logo
Microsoft Dynamics 365
Oracle ERP Cloud logo
Oracle ERP Cloud
SAP S/4HANA Private Cloud logo
SAP S/4HANA Private Cloud
Finance & Accounting24482610
Manufacturing10000
Supply Chain31801
Sales52102
HR & Payroll01000
Project Management20050
Inventory Management12200
Procurement41142
Warehouse Management00100
Ecommerce01000
Business Intelligence010130
Quality Management10100
Field Service00002
Asset Management20001

3 generally-available AI features0 researched, none GA yet— not tracked — we have not researched this product/module combination

SAP S/4HANA Public Cloud implementation partners

Most of these features need configuration and clean data before they do anything — these firms have delivered SAP S/4HANA Public Cloud before.

delaware

Platinum

London, United Kingdom

SAP Platinum Partner and Platinum Reseller. 2024 SAP Pinnacle Award winner for SAP BTP customer value. SAP's leading Digital Supply Chain partner in EMEA. Present in 19 countries.

ConsultingImplementerReseller

Products: SAP S/4HANA Public Cloud, SAP S/4HANA Private Cloud, SAP S/4HANA On-Premise

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Birchman

Platinum

Bracknell, United Kingdom

Birchman is a UK founded business transformation and IT consultancy specialising in SAP and ERP solutions. We're a Global SAP Platinum Partner and the primary UK member of United VARs, the world's largest alliance of SAP solution providers, giving us access to local expertise and delivery capability in 80+ countries. We help organisations plan, migrate to and thrive on SAP Cloud ERP (S/4HANA), whether that's moving off legacy ECC6, running a phased cloud migration or optimising an existing SAP landscape. Our services cover the full transformation lifecycle: strategy and target operating model design, ERP implementation, data analytics, cloud infrastructure, application development, and IT governance. We back this with industry specific accelerator packages for Mining, CPG, and Professional Services, drawing on 20+ years of sector experience. Over that time, we've built a reputation not just for delivering transformation projects but for steadying them. Brought in when a project needs a safe pair of hands to see it through to a successful outcome. It's why so many customers trust us with their most critical digital transformation and SAP work. We measure our success by our customers', helping them get the most out of their SAP investment, not just at go-live but for years afterwards. Our Application Management Services and ongoing consultancy keep that relationship going, with continuous improvement built in as standard. We're big enough to lead complex, global transformation projects and boutique enough to still care about every client we work with.

ConsultingImplementerLicense Reseller

Products: SAP Cloud ERP (S/4HANA) Public & Private, Business Technology Platform, Implementation

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TEKROI PRIVATE LIMITED

Platinum

Hyderabad, India

TEKROI Private Limited is a Hyderabad-based SAP Business One partner operating under SAP PartnerEdge (Sell & Service). Founded in 2020 by Venkata Siva Reddy Polu and Anitha Vennapusa, the firm rests on a founding team whose first SAP Business One go-lives date back to 2005 — more than 20 years of practice and over 350 implementations delivered across roughly 30 countries, spanning India, Nepal, East and Southeast Asia, the Middle East, Africa, the UK and Europe, and the Americas. A team of 60+ consultants, developers and support engineers works from the company's Innovation Hub in Bowenpally, Hyderabad, with a second office in Kathmandu, Nepal. Services cover new SAP Business One implementations on both SQL Server and HANA, SQL-to-HANA migration, cloud subscriptions, post go-live support and AMC, analytics, and IoT integration. Delivery is organised into 32 industry-specific solutions — 25 of them manufacturing verticals — including pharmaceutical API and formulation, chemicals and blending, food and confectionery, cement, steel and natural stone, cables and LED, automotive and two-wheeler CKD assembly, aerospace and defence components, medical devices, pre-engineered buildings, construction and EPC projects, trading and distribution, retail, healthcare services, agri warehousing and logistics, and technology services. TEKROI also develops TEKAI, an AI layer that connects assistants such as Claude, ChatGPT and Perplexity to live SAP Business One data. SAP featured TEKAI in its global AI Partner Innovations playbook as one of only four Generative AI solutions for SAP Business One worldwide, and the only one from an Asia-based partner. The company name captures its approach: TEK for technology, ROI for return on investment.

ResellerImplementerConsulting

Products: SAP Business One, SAP Business One AI MCP Connector, SAP Business One on HANA

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LeverX

Platinum

Miami, United States

LeverX is an SAP Gold Partner with SAP as its core area of expertise. Since 2003, we have grown alongside SAP through every major technology shift, from ERP modernization and in-memory computing to Cloud ERP, data-driven architectures, and enterprise AI. Today, our team of 2,200+ professionals has delivered more than 1,500 SAP projects worldwide. We support the full SAP lifecycle, from advisory and implementation to product engineering, managed services, and continuous innovation, across SAP Cloud ERP, SAP Business AI Platform, and other SAP solutions. We contribute to the SAP ecosystem through proprietary accelerators, including SAP IPS, SAP IPD Formulation, BMAX, and LeverX Data Management Platform. AI is embedded throughout our delivery, combining SAP Business AI, Joule, and leading enterprise AI platforms under a governed framework.

ConsultingImplementerSell

Products: SAP Cloud ERP, SAP Cloud ERP Private, SAP Business AI Platform

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SAP S/4HANA Public Cloud AI FAQ

How many of these AI features are generally available right now?

38 of the 45 features tracked here are generally available. The other 7, including both agent-type capabilities, carry a Beta ribbon and remain in preview.

Which of these AI features cost extra to use?

13 features are metered against a separate, consumption-based AI entitlement rather than the base entitlement, mostly the document-processing features and several generative summarization and personalization capabilities. The remaining 32 are either included in the base entitlement or, for two long-standing predictive scenarios, priced under their own separate terms.

What does the Joule brand actually cover?

19 of the 45 features are explicitly Joule-branded, spanning the conversational assistant, its record-level actions across finance, procurement, and supply chain, and the two newer agent capabilities. The remaining features, including document extraction, predictive order completion, and several generative writing aids, run independently of the Joule brand even though many surface inside the same interface.

How do the two agent-type capabilities differ from the rest?

SAP labels only two of the 45 as agents rather than assistant-style actions: one proposes bank transfers between deficit and surplus accounts, the other investigates accounts-receivable invoice disputes. Both work through multi-step, multi-document tasks rather than a single conversational request, and both are still in preview rather than generally available.

Is the base Joule assistant included in the subscription?

The core assistant, along with enterprise search, easy filter, and smart summarization, is not marked as a billable feature, though the entitlement it draws on is not stated plainly in the source data used here — it is recorded as included but unconfirmed rather than assumed.

Which ERP modules does the AI actually touch?

Coverage concentrates heavily in finance, with smaller footprints in sales, procurement, supply chain, project management, asset management, and quality management. HR, warehouse, ecommerce, business intelligence, and field service have no AI feature recorded here.

Are the document-processing features included in the base entitlement?

No. Sales order creation from unstructured data, incoming quality certificate processing, and payment advice processing all run through metered document-processing capabilities rather than the base entitlement.

Does S/4HANA Cloud Public Edition include AI-based demand forecasting?

Yes, using statistical and machine-learning time-series models that predate the current AI capability listing. Its exact licensing was not resolved during research, so it is recorded as undocumented rather than included or a separate add-on.

Is SAP Cash Application part of the base subscription?

No. It is sold and activated as a distinct product from the assistant and document-processing features, consumed under its own commercial terms rather than the base entitlement.

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