NCR Voyix Counterpoint
by NCR Voyix · POS Integration
Retail POS, inventory and CRM system built for specialty and department retailers.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
- QuickBooks
Sage 100 - Deployment
- Cloud, On-premise
- Company size
- SMB, Mid-market
- Pricing
- Quote-based
- Headquarters
- Atlanta, United States
Overview
NCR Voyix Counterpoint is a point-of-sale and back-office retail management system aimed at mid-sized specialty and department retailers, covering apparel, gift, sporting goods, pet supply, garden center, museum and similar service-led verticals. It combines front-of-store checkout with back-office inventory, purchasing, customer and reporting functions in a single system, and is sold and implemented through a network of NCR Voyix authorized dealers rather than direct self-serve signup.
The product traces back to the long-running Counterpoint SQL retail management line, now positioned by NCR Voyix within its broader Department and Specialty Retail (DSR) point-of-sale portfolio. Core capabilities include configurable touchscreen checkout with sales, returns, exchanges and layaway; centralized, real-time inventory across stores, warehouses and a webstore; automated purchasing; built-in customer loyalty and gift card programs; and configurable sales, inventory and customer reporting. A Counterpoint Cloud POS option, hosted on Microsoft Azure by NCR Voyix dealer partners, bundles software license and hosting into a single subscription as an alternative to on-premise, perpetually-licensed deployment.
NCR Voyix Counterpoint integrates with QuickBooks Online and Sage 100 for accounting, with ecommerce platforms such as Shopify, and with payment processing through NCR Secure Pay. The product is maintained under NCR Voyix, the retail- and restaurant-focused technology company that separated from NCR Corporation's ATM business (now NCR Atleos) in the October 2023 corporate spin-off; NCR Voyix is headquartered in Atlanta, Georgia.
Modules & capabilities
NCR Voyix Counterpoint covers 21 of 54 capabilities we track in this category
39%- Offline-resilient checkoutNot evidenced
- Mobile POSMobile POS for iPhone and iPadSupported
- Self-service / kiosk checkoutNot evidenced
- Split & partial paymentsNot evidenced
- Returns, exchanges & layawaySales, returns, exchanges and layaway handled on a single ticketCore strength
- Customizable checkout UIConfigurable touchscreen POS interfaceSupported
- Quotes & draft ordersNot evidenced
“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
Common use cases
- Specialty retailers (apparel, gift, sporting goods, pet supply, garden centers) running POS, inventory and CRM from one system
- Multi-location retail chains centralizing item, pricing and customer data across stores and a webstore
- Retailers moving from on-premise servers to a cloud-hosted (Azure) subscription model
- Growing specialty chains automating purchasing and inter-store stock transfers
- Retailers running loyalty and email marketing programs tied directly to POS transaction data
- Museums, gardens and attractions running retail operations alongside membership/donation systems
- Wholesale and cash & carry operators needing B2B account-customer and receivables management
Strengths & considerations
Strengths
- Long-running specialty retail POS lineage (Counterpoint SQL) still actively sold and supported under the NCR Voyix brand
- Purpose-built for department and specialty retail verticals rather than general grocery, convenience or QSR
- Counterpoint Cloud POS bundles software license and Azure hosting into a single monthly subscription
- Sold and implemented exclusively through a network of authorized NCR Voyix dealers, who also handle customization and support
- Accounting integrations (QuickBooks Online, Sage 100) sized for small and mid-sized specialty retailers rather than enterprise ERP suites
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Rate itERP integrations
Prebuilt connector transferring sales and accounting data from Counterpoint to QuickBooks Online.
Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-20.
Pricing
Full NCR Voyix Counterpoint pricing breakdown — cost at 25/100/500 seats, competitor rates & FAQs
NCR Voyix does not publish list pricing; Counterpoint is licensed and priced by authorized dealers, either as an on-premise perpetual license or as a Counterpoint Cloud POS monthly subscription (license plus Azure hosting bundled), varying by register/user count and modules selected. Get an independent shortlist with pricing guidance below.
What does NCR Voyix Counterpoint cost?
NCR Voyix Counterpoint prices by quote, like most of this category. Here is what actually drives your number — and what to ask before you get one.
2 of the 13 vendors we track in this category publish no list price at all.
Technical & security
- Hosting
- Microsoft Azure (Counterpoint Cloud POS) or on-premise
- Compliance
- PCI-DSS
- Mobile app
- Yes
- Languages
- English
About the vendor
- Headquarters
- Atlanta, United States
- Ownership
- Public (NYSE: VYX)
Alternatives to NCR Voyix Counterpoint in POS Integration
NCR Voyix Counterpoint — frequently asked questions
What is NCR Voyix Counterpoint?
Counterpoint is a point-of-sale and back-office retail management system from NCR Voyix aimed at specialty and department retailers, combining checkout, inventory, purchasing, customer/loyalty and reporting in one system.
Is Counterpoint sold directly by NCR Voyix?
Counterpoint is sold, implemented and supported through a network of NCR Voyix authorized dealers rather than through direct self-serve signup, and pricing is set by those dealers rather than published by NCR Voyix.
Does Counterpoint integrate with accounting software?
Yes. NCR Voyix dealers document integrations with QuickBooks Online and Sage 100 for transferring sales and accounting data out of Counterpoint.
Can Counterpoint run in the cloud?
Yes. Counterpoint Cloud POS is hosted on Microsoft Azure and bundles the software license and hosting into a single monthly subscription, as an alternative to an on-premise, perpetually-licensed installation.
What kind of retailers use Counterpoint?
It is positioned for specialty and department retail verticals such as apparel, gift, sporting goods, pet supply, garden centers, and museum or attraction gift shops, typically single-location to multi-location small and mid-sized chains.
Compare NCR Voyix Counterpoint head-to-head
The POS Integration Buyer's Guide
Before you commit to NCR Voyix Counterpoint, see how it sits against the 13 POS integration systems we track — on capability, ERP integration depth and what each one actually charges for.
POS Integration Buyer's Guide
13 systems compared · 2026
ERP Research
- NCR Voyix Counterpoint compared side-by-side with 12 alternatives
- ERP integration checklist — what to verify before you shortlist
- The pricing questions that change the quote
- A NCR Voyix Counterpoint evaluation brief, included with the guide
POS Integration Buyer's Guide
Get pricing for NCR Voyix Counterpoint
NCR Voyix Counterpoint doesn't publish a price. Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what it should cost you — and which alternatives are worth quoting alongside it.