Lightspeed Retail vs NCR Voyix Counterpoint
POS integration head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription | Quote-based |
| Deployment | Cloud | Cloud, On-premise |
| Company size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Stated ERP integrations | NetSuite, QuickBooks, Xero, Sage Intacct | QuickBooks |
| Vendor | Lightspeed Commerce Inc. | NCR Voyix |
Our take
Where Lightspeed Retail leads
- Stronger evidenced coverage on 18 of the 25 capabilities where they differ (led by native ecommerce platform and offline-resilient checkout).
- Stated NetSuite, Xero, Sage Intacct integration the alternative doesn't list.
Where NCR Voyix Counterpoint leads
- Stronger evidenced coverage on 7 of the 25 capabilities where they differ (led by customer profiles & crm and mobile pos).
Where they differ
The 25 capabilities (of 54 in the POS integration taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Native eCommerce platformOmnichannel & eCommerce Fulfillment | Core strength Template-based online store builder with unlimited products and locations | Not evidenced |
| Customer profiles & CRMCustomer Engagement & Loyalty | Not evidenced | Core strength Built-in CRM with customer profiles and purchase history |
| Offline-resilient checkoutCheckout & Transactions | Supported Offline mode when connectivity drops | Not evidenced |
| Mobile POSCheckout & Transactions | Not evidenced | Supported Mobile POS for iPhone and iPad |
| Split & partial paymentsCheckout & Transactions | Supported Split, deposit and layaway payments | Not evidenced |
| Customizable checkout UICheckout & Transactions | Not evidenced | Supported Configurable touchscreen POS interface |
| Quotes & draft ordersCheckout & Transactions | Supported Quotes and special orders | Not evidenced |
| Digital wallet supportPayments & Payment Processing | Supported Card and digital wallet acceptance | Not evidenced |
| Alternative payment methodsPayments & Payment Processing | Supported Buy-now-pay-later support | Not evidenced |
| Virtual terminalPayments & Payment Processing | Supported Card-not-present transactions | Not evidenced |
| Integrated payment processingPayments & Payment Processing | Supported Flat card-present processing rate (1.5%) | Not evidenced |
| Barcode & label managementInventory & Stock Management | Supported Mobile scanning app for stock counts; barcode label generation and printing | Not evidenced |
| BOPIS & curbside fulfillmentOmnichannel & eCommerce Fulfillment | Supported Click-and-collect and local delivery | Not evidenced |
| Marketplace connectorsOmnichannel & eCommerce Fulfillment | Supported Marketplace integration with Amazon, eBay and Google | Not evidenced |
| Social commerceOmnichannel & eCommerce Fulfillment | Supported Social selling on Instagram, Facebook and TikTok | Not evidenced |
| Unified catalog & pricingOmnichannel & eCommerce Fulfillment | Supported Real-time inventory sync across channels | Not evidenced |
| Gift cardsCustomer Engagement & Loyalty | Not evidenced | Supported Gift card issuance and redemption |
| ClientelingCustomer Engagement & Loyalty | Not evidenced | Supported Personalized, clienteling-style selling support |
| Custom report builder & exportReporting & Analytics | Supported Exportable reports (CSV/XLSX) with scheduled automated reporting | Not evidenced |
| AI-assisted insightsReporting & Analytics | Not evidenced | Supported AI-assisted analytics dashboard (DataIQ) |
| Staff PIN / individual loginStaff & Workforce Management | Supported Staff PIN sales attribution | Not evidenced |
| Returns, exchanges & layawayCheckout & Transactions | Supported Refunds, exchanges and store credit | Core strength Sales, returns, exchanges and layaway handled on a single ticket |
| Variant / matrix productsInventory & Stock Management | Core strength Multi-variant and composite product handling | Supported Configurable item matrix for size, color and style variants |
| Built-in loyalty programCustomer Engagement & Loyalty | Core strength Tiered loyalty programs, points or dollar-based | Supported Customer loyalty and rewards programs |
| Certified ERP connectorPlatform, Accounting & Integrations | Core strength Built for NetSuite (BFN-certified) SuiteApp, plus native QuickBooks, Xero and Sage Intacct connectors | Supported Prebuilt QuickBooks and Sage 100 accounting connectors |
Both grade identically on the other 29 capabilities — see each product's full profile: Lightspeed Retail, NCR Voyix Counterpoint.
Lightspeed Retail vs NCR Voyix Counterpoint — FAQs
Is Lightspeed Retail or NCR Voyix Counterpoint better for ERP integration?
Both state integrations with QuickBooks. Lightspeed Retail additionally lists NetSuite, Xero, Sage Intacct. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Lightspeed Retail or NCR Voyix Counterpoint?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Lightspeed Retail and NCR Voyix Counterpoint should each cost you — and whether a third option belongs on your shortlist.