ConnectPOS vs NCR Voyix Counterpoint
POS integration head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription, per register | Quote-based |
| Deployment | Cloud | Cloud, On-premise |
| Company size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Stated ERP integrations | NetSuite | QuickBooks |
| Vendor | ConnectPOS | NCR Voyix |
Our take
Where ConnectPOS leads
- Stronger evidenced coverage on 10 of the 22 capabilities where they differ (led by unified catalog & pricing and public api).
- Stated NetSuite integration the alternative doesn't list.
Where NCR Voyix Counterpoint leads
- Stronger evidenced coverage on 12 of the 22 capabilities where they differ (led by returns, exchanges & layaway and customizable checkout ui).
- Stated QuickBooks integration the alternative doesn't list.
Where they differ
The 22 capabilities (of 54 in the POS integration taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Returns, exchanges & layawayCheckout & Transactions | Not evidenced | Core strength Sales, returns, exchanges and layaway handled on a single ticket |
| Unified catalog & pricingOmnichannel & eCommerce Fulfillment | Core strength Shopify, Magento, BigCommerce and WooCommerce connectors with real-time inventory sync | Not evidenced |
| Public APIPlatform, Accounting & Integrations | Core strength Open APIs built on MACH architecture principles | Not evidenced |
| Offline-resilient checkoutCheckout & Transactions | Supported Real-time online and offline checkout mode | Not evidenced |
| Self-service / kiosk checkoutCheckout & Transactions | Supported Self-service checkout via kiosks, tablets and mobile devices | Not evidenced |
| Split & partial paymentsCheckout & Transactions | Supported Partial payments and gift card redemption | Not evidenced |
| Customizable checkout UICheckout & Transactions | Not evidenced | Supported Configurable touchscreen POS interface |
| Quotes & draft ordersCheckout & Transactions | Supported Advanced checkout with quote and cart management | Not evidenced |
| Purchase order automationInventory & Stock Management | Not evidenced | Supported Automated purchase order generation and vendor management |
| Demand forecastingInventory & Stock Management | Supported AI-assisted demand forecasting | Not evidenced |
| Variant / matrix productsInventory & Stock Management | Not evidenced | Supported Configurable item matrix for size, color and style variants |
| BOPIS & curbside fulfillmentOmnichannel & eCommerce Fulfillment | Supported Click-and-collect and omnichannel order fulfillment | Not evidenced |
| Gift cardsCustomer Engagement & Loyalty | Not evidenced | Supported Gift card issuance and redemption |
| Marketing campaignsCustomer Engagement & Loyalty | Not evidenced | Supported Integrated email marketing campaigns |
| Promotions & discount engineCustomer Engagement & Loyalty | Not evidenced | Supported Flexible pricing rules and promotional management |
| ClientelingCustomer Engagement & Loyalty | Not evidenced | Supported Personalized, clienteling-style selling support |
| Staff performance reportsReporting & Analytics | Not evidenced | Supported Staff and associate performance reporting |
| AI-assisted insightsReporting & Analytics | Not evidenced | Supported AI-assisted analytics dashboard (DataIQ) |
| Accounts receivablePlatform, Accounting & Integrations | Not evidenced | Supported Account/B2B customer and receivables management |
| Multi-currency supportPlatform, Accounting & Integrations | Supported Multi-currency support | Not evidenced |
| Customer profiles & CRMCustomer Engagement & Loyalty | Supported CRM and purchase history | Core strength Built-in CRM with customer profiles and purchase history |
| Vertical-specific complianceHospitality & Vertical Operations | Partial Firearms-retail compliance customization (Fastbound/ATF Form 4473) | Not evidenced |
Both grade identically on the other 32 capabilities — see each product's full profile: ConnectPOS, NCR Voyix Counterpoint.
ConnectPOS vs NCR Voyix Counterpoint — FAQs
Is ConnectPOS or NCR Voyix Counterpoint better for ERP integration?
They state different ERP coverage: ConnectPOS lists NetSuite; NCR Voyix Counterpoint lists QuickBooks.
Which is cheaper, ConnectPOS or NCR Voyix Counterpoint?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what ConnectPOS and NCR Voyix Counterpoint should each cost you — and whether a third option belongs on your shortlist.