Employee Navigator
by Employee Navigator, LLC · Benefits Administration
Broker-centric benefits administration and HR platform with 600+ payroll integrations.
- Works with
- ADP Workforce Now, Paychex, UKG Ready, Paylocity, Paycor
- Deployment
- Cloud
- Company size
- Small business, Mid-market
- Pricing
- Tiered subscription (Enhanced, Enhanced Plus, Elite, Platinum), quote-based
- Founded
- 2008
- Headquarters
- Bethesda, Maryland, United States
Overview
Employee Navigator is a cloud-based benefits administration and HR platform built around the insurance broker channel: brokers implement and support the system for their employer clients, who use it to run online enrollment, HR record-keeping, ACA reporting, onboarding and time-off tracking. The company reports serving 7,000+ brokers, 195,000+ employer companies and 14 million+ covered employees.
The platform's core differentiator is its integration network: over 600 integrated partners spanning payroll providers, insurance carriers, and third-party administrators, plus a Payroll API used to build custom payroll connections. Payroll integrations synchronize employee demographics and recurring benefit deductions between Employee Navigator and payroll/HCM systems such as ADP Workforce Now, Paychex, Paylocity, Paycor and UKG Ready, with Employee Navigator acting as the system of record for deductions that flow out to payroll.
Employee Navigator was founded in 2008, is headquartered in Bethesda, Maryland, and received a $34 million growth investment from JMI Equity in 2021. In 2023 it acquired competitor Ease, extending its footprint in the SMB/mid-market benefits administration space.
Screenshots & demo
Demo video hosted on YouTube.
Features & capabilities
Benefits Administration
Online enrollment and carrier connectivity for group benefits.
- Online open and new-hire enrollment
- Enrollment forms library
- 834 EDI carrier feeds
- Decision-support / plan comparison tools
- AI-assisted plan builds
- COBRA and life-event workflows
HR Management
Digital HR record-keeping to replace paper personnel files.
- Centralized employee records
- Document storage and e-signature
- Custom fields and workflows
- Recurring task management
- Org chart and reporting
Onboarding & Time Off
New-hire onboarding and PTO/vacation tracking.
- New hire onboarding portal
- New hire paperwork automation
- PTO and vacation tracking
- Time-off request approvals
ACA & Compliance
Affordable Care Act reporting and compliance support.
- 1094/1095-C ACA reporting
- ACA eligibility tracking
- Compliance alerts
Payroll & Integrated Partners
Connectivity layer linking benefits data to payroll and carrier systems.
- Payroll API for custom connections
- Real-time demographic and deduction sync
- 600+ integrated carrier, payroll and TPA partners
- Third-party app marketplace access
Broker Tools
Tools brokers use to manage and support employer clients at scale.
- Multi-client broker dashboard
- Agency management system (AMS) integrations
- Client implementation and support tooling
Common use cases
- Running online open enrollment for a fully-insured group with multiple carriers
- Eliminating dual data entry by syncing employee demographics and deductions with ADP Workforce Now
- Digitizing paper HR files and new-hire paperwork for a growing SMB
- Generating 1094-C/1095-C forms for ACA compliance
- Giving an insurance broker a single dashboard to administer benefits for hundreds of employer clients
- Tracking employee PTO and vacation balances alongside benefits data
- Connecting a benefits program to a payroll system that isn't natively supported, via the Payroll API
Strengths & considerations
Strengths
- Broker-first go-to-market: distributed and supported primarily through insurance brokers rather than sold directly to employers
- One of the largest integration networks in benefits admin, with 600+ carrier/payroll/TPA partners
- Acquired competitor Ease in 2023, consolidating share in the SMB benefits administration market
ERP integrations
Syncs employee demographics and deductions; $1.50 PEPM fee per medically-eligible employee
Deductions and demographic data sync
Pricing
Base plan pricing is not publicly listed; sold via brokers with quote-based fees. Add-on PEPM fees apply, e.g. $0.45 PEPM for 834 EDI feeds (included free on Platinum) and $1.50 PEPM for the ADP payroll integration per medically-eligible employee. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
- Compliance
- SOC 2 Type II, HITRUST, GDPR, CCPA
- Mobile app
- Yes
- Languages
- English
About the vendor
- Founded
- 2008
- Headquarters
- Bethesda, Maryland, United States
- Employees
- 350+
- Ownership
- Private (backed by JMI Equity)
Alternatives to Employee Navigator in Benefits Administration
Employee Navigator — frequently asked questions
Does Employee Navigator integrate with ADP Workforce Now?
Yes. Employee Navigator has a prebuilt, bi-directional connector for ADP Workforce Now that syncs employee demographics and benefit deductions in real time, listed on the ADP Marketplace. It carries a $1.50 PEPM fee per medically-eligible employee.
How much does Employee Navigator cost?
Employee Navigator uses tiered, quote-based pricing (Enhanced, Enhanced Plus, Elite and Platinum) sold through insurance brokers. Base plan prices aren't publicly listed, and some features carry additional PEPM fees, such as 834 EDI carrier feeds and payroll integrations.
Who typically implements Employee Navigator?
Employee Navigator is broker-centric: insurance brokers implement and support the platform for their employer clients, rather than employers buying and configuring it directly from the vendor.
What other payroll systems does Employee Navigator connect to?
Beyond ADP, Employee Navigator has prebuilt integrations with Paychex, Paylocity, Paycor and UKG Ready, and offers a Payroll API for building custom connections to other systems, as part of its network of 600+ integrated partners.
Evaluating Benefits Administration?
Tell us your ERP and requirements and we'll send an independent shortlist — including Employee Navigator and the best-fit alternatives — with honest pros and cons.