Employee Navigator vs isolved Benefit Services
benefits administration head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | From $59/user/mo (published) | Quote-based |
| Deployment | Cloud | Cloud |
| Company size | Small business, Mid-market | Small business, Mid-market, Enterprise |
| Stated ERP integrations | None listed | None listed |
| Vendor | Employee Navigator, LLC | isolved |
Our take
Where Employee Navigator leads
- Stronger evidenced coverage on 6 of the 20 capabilities where they differ (led by guided enrollment wizard and aca eligibility & hours tracking).
- Published pricing where the alternative quotes.
Where isolved Benefit Services leads
- Stronger evidenced coverage on 14 of the 20 capabilities where they differ (led by multi plan-type support and mobile enrollment).
Where they differ
The 20 capabilities (of 53 in the benefits administration taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Multi plan-type supportPlan Design & Configuration | Not evidenced | Core strength Medical, dental, vision, life and disability plan configuration |
| Guided enrollment wizardEnrollment & Employee Experience | Core strength Online open and new-hire enrollment | Not evidenced |
| Mobile enrollmentEnrollment & Employee Experience | Not evidenced | Core strength Mobile-accessible open enrollment |
| ACA eligibility & hours trackingEligibility & Life Events | Core strength ACA eligibility tracking | Not evidenced |
| API-based carrier/HRIS connectionsCarrier & Payroll Connectivity | Core strength Payroll API for custom connections | Not evidenced |
| ERISA wrap documents & noticesCompliance & Regulatory | Not evidenced | Core strength ERISA wrap documents and notice mailings |
| State continuation complianceCompliance & Regulatory | Not evidenced | Core strength |
| HSA administrationConsumer-Directed & Ancillary Accounts | Not evidenced | Core strength FSA, HSA and HRA account-based plan administration |
| FSA administrationConsumer-Directed & Ancillary Accounts | Not evidenced | Core strength |
| HRA administrationConsumer-Directed & Ancillary Accounts | Not evidenced | Core strength |
| Broker multi-client toolsBroker & Advisory Services | Core strength Multi-client broker dashboard | Not evidenced |
| Eligibility rule enginePlan Design & Configuration | Supported Implied by AI-assisted plan builds | Not evidenced |
| Non-discrimination testingCompliance & Regulatory | Not evidenced | Supported |
| HIPAA-aligned data controlsCompliance & Regulatory | Not evidenced | Supported HIPAA-related compliance support |
| Commuter benefitsConsumer-Directed & Ancillary Accounts | Not evidenced | Supported Transportation (transit/parking) pre-tax program administration |
| Benefits cost analyticsReporting, Analytics & AI Support | Not evidenced | Supported Real-time reporting across the People Cloud platform |
| Plan comparison / shopping experienceEnrollment & Employee Experience | Supported | Core strength Built-in plan cost comparison tools |
| Pre-built integration libraryCarrier & Payroll Connectivity | Core strength 600+ integrated carrier, payroll and TPA partners | Supported Selectable carrier integration list via Data Integration & Audit add-on |
| COBRA administrationCompliance & Regulatory | Supported | Core strength COBRA and state continuation administration |
| PEO / outsourced administrationBroker & Advisory Services | Not evidenced | Partial Managed Benefit Services (TPA-style), not a full PEO |
Both grade identically on the other 33 capabilities — see each product's full profile: Employee Navigator, isolved Benefit Services.
Employee Navigator vs isolved Benefit Services — FAQs
Is Employee Navigator or isolved Benefit Services better for ERP integration?
They state different ERP coverage: Employee Navigator lists no ERP integrations publicly; isolved Benefit Services lists no ERP integrations publicly.
Which is cheaper, Employee Navigator or isolved Benefit Services?
Employee Navigator publishes a starting rate ($59/user/mo); isolved Benefit Services prices by quote, so a like-for-like number requires asking both.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Employee Navigator and isolved Benefit Services should each cost you — and whether a third option belongs on your shortlist.