WorkForce Software
by WorkForce Software (an ADP company) · Time & Attendance
Enterprise time, scheduling and absence management suite for global workforces.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
SAP
Oracle
Workday- Deployment
- Cloud
- Company size
- Enterprise
- Pricing
- Quote-based
- Headquarters
- Livonia, Michigan, United States
Overview
WorkForce Software builds enterprise workforce management software, now sold as ADP® WorkForce Suite following WorkForce Software's acquisition by ADP. The suite targets large, complex organizations -- manufacturers, healthcare systems, public-sector agencies, higher-education institutions, retailers and natural-resources operators -- that need to manage time, scheduling and leave across multiple countries, unions and collective bargaining agreements.
The platform spans seven core areas: time and attendance, employee scheduling, absence/leave management, labor compliance and fatigue management, workforce forecasting and analytics, mobile data capture, and employee communications/task management. Time capture supports wall-mounted and ruggedized weatherized clocks plus web and mobile punching, with geolocation, attestation and audit trails. Scheduling combines template-driven, demand-driven (forecast-based), job/skills-driven and compliance-driven modes, with employee self-service for availability, shift swaps and open-shift bidding. Absence management tracks eligibility, balances (with prorations, carryovers and transfers) and case management against a compliance library covering 35+ pre-built country templates and support for operations in 100+ nations.
WorkForce Software positions the suite as ERP/HCM-agnostic: it connects via open REST APIs and prebuilt connectors to SAP, Oracle and Workday, and states it can integrate with other HCM/payroll systems, while also running natively alongside ADP's own HCM products (ADP Lyric HCM, ADP Global Payroll, ADP Workforce Now).
Features & capabilities
Time & Attendance
Global time capture and pay-rule compliance.
- Configurable pay rules and collective bargaining agreement modeling
- Prebuilt compliance templates for 35+ countries, support for 100+ nations
- Wall-mounted and ruggedized/weatherized time clocks
- Web, tablet and phone punching
- Employee attestation for time and labor accuracy
- Unlimited labor distribution across cost centers, departments and projects
- Audit trails from time capture through payroll
- Burnout-risk identification from long-hours and rest-pattern monitoring
Employee Scheduling
Multiple scheduling models for shift-based and complex operations.
- Template-driven scheduling, including shifts that cross midnight
- Demand-driven scheduling using historical sales/traffic data and KPIs
- Job/skills-driven scheduling with qualification and certification alerts
- Compliance-driven scheduling enforcing work-hour limits, breaks and rest periods
- Flexible working-hours windows
- Employee self-service schedule viewing, availability and shift swaps
- Open-shift bidding and extra-shift self-reporting
Absence Management
Global leave eligibility, balances and case management.
- Automatic leave eligibility determination
- Balance handling for prorations, carryovers, transfers and grandfather rules
- Multi-format balance tracking (hours, days, weeks, currency)
- Automated approval routing based on regulatory and policy requirements
- Real-time integration of absence with timesheets and gross pay
- Compliance document generation and audit trail from request to return-to-work
- Continuous regulatory monitoring with scheduled updates
Labor Forecasting
Predictive labor-demand planning down to short intervals.
- Labor demand prediction down to 15-minute intervals
- Forecasting from historical data, trends and external factors (e.g. weather)
- Segmentation by department, area or product line
- Minimum/maximum staffing standards per activity group
- Multi-factor demand inputs: foot traffic, transactions, call volumes, work orders
- Anomaly handling for promotions and one-off demand spikes
Mobile Data Capture
Distributed and frontline workforce time and task capture.
- Clock in/out from phone, tablet or PC
- Schedule and time-off balance viewing on mobile
- Meal and break reporting
- Geolocation capture for work-location verification
- Role-based data-access permissions
- Real-time compliance and policy alerts
- Voice and SMS phone-based time entry
Reporting & Analytics
Cross-module dashboards and workforce analytics.
- Customizable dashboards by region or department
- Heat maps and bar-chart visualizations of clocking and schedule adherence
- Geographic mapping of absence impact by location
- Timesheet submission and open-timesheet-by-approver reporting
- Labor budget vs. actual overspend tracking
- Staffing coverage and scheduled-vs-actual attendance reporting
Common use cases
- Modeling complex union pay rules and collective bargaining agreements across a manufacturing workforce
- Running demand-driven store or warehouse scheduling that balances labor cost against forecast footfall or order volume
- Tracking FMLA-style and multi-country leave eligibility and balances for a large distributed workforce
- Managing 24/7 healthcare or public-sector shift scheduling with fatigue and rest-period compliance
- Standardizing time and attendance across a multinational operating in 30+ countries from prebuilt compliance templates
- Connecting time, scheduling and absence data into an SAP, Oracle or Workday HCM/payroll system via prebuilt connectors
- Capturing time from frontline or field employees via ruggedized clocks, mobile apps or SMS in harsh environments
Strengths & considerations
Strengths
- Deep multi-country labor-law and union/collective-bargaining-agreement compliance, with 35+ pre-built country templates and support in 100+ nations
- Four distinct scheduling engines (template-, demand-, job- and compliance-driven) in one product rather than a single generic scheduler
- Broad enterprise customer base spanning manufacturing, healthcare, public sector, higher education, retail and natural resources
- Backed by ADP's scale and ecosystem since being acquired, while continuing to operate under the WorkForce Software brand and sell ADP-agnostic ERP/HCM integrations (SAP, Oracle, Workday)
ERP integrations
Listed as a Global Technology Partner with certified workforce-management ERP integration
Listed as a Global Technology Partner with certified workforce-management ERP integration
Listed as a Global Technology Partner with certified workforce-management ERP integration
Pricing
No pricing is published; the vendor directs prospects to request a demo/quote. Enterprise deployments are typically priced by employee count and modules selected (time, scheduling, absence, forecasting, communications). Get an independent shortlist with pricing guidance below.
Technical & security
- Mobile app
- Yes
About the vendor
- Headquarters
- Livonia, Michigan, United States
- Ownership
- Subsidiary of ADP, Inc.
Alternatives to WorkForce Software in Time & Attendance
WorkForce Software — frequently asked questions
Is WorkForce Software still a separate product from ADP Workforce Now?
Yes. WorkForce Software was acquired by ADP and its product is now sold as ADP® WorkForce Suite, targeting large enterprises with complex, multi-country labor operations. ADP Workforce Now is a separate ADP-built HCM suite aimed at midsized and enterprise payroll/HR customers.
Does WorkForce Software integrate with SAP, Oracle or Workday?
Yes. WorkForce Software lists SAP, Oracle and Workday as Global Technology Partners with certified ERP integrations, and offers open REST APIs and prebuilt connectors for time, scheduling and absence data.
What countries does WorkForce Software support for compliance?
The platform includes pre-built compliance templates for more than 35 countries and states it can support labor-law, pay-rule and leave compliance for operations in more than 100 nations.
How is WorkForce Software priced?
Pricing is quote-based and not published. Prospects request a demo or quote, with cost typically driven by employee count and the modules selected (time and attendance, scheduling, absence management, forecasting, communications).
What kind of organizations use WorkForce Software?
Customers are predominantly large enterprises in manufacturing, healthcare, public sector, higher education, retail and natural resources/utilities, including named customers such as Phillips 66, Boehringer Ingelheim, Tenet Healthcare and Denver Public Schools.
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