delaware

Solution: Autoneum engaged delaware for application management services (AMS) alongside implementation of a VIM (vendor invoice management) solution, with delaware flexing on-shore and off-shore resources according to need. delaware also brought FAST-Automotive, its preconfigured, SAP-qualified ERP solution based on SAP S/4HANA incorporating automotive-market best practices across logistics, labelling, EDI and production. Automotive industry knowledge meant Autoneum did not need to explain typical industrial processes to the deployed consultants.

Results: Working with delaware, Autoneum met its development needs flexibly with four roll-outs a year, allowing its internal SAP competence center to transfer AMS-related tasks according to need and enabling faster process improvement. Autoneum describes delaware as a trusted partner helping it refine its SAP solutions as it works toward realising close to 85% of turnover on SAP by 2030.

“With Delaware we were able meet our development needs in a flexible way, with four roll-outs a year, allowing our internal SAP competence center to transfer its AMS-related tasks according to need. This also meant we could quickly improve our processes. Delaware is now a trusted partner helping us…”

Solution: delaware, engaged as long-term strategic partner since 2019, implemented SAP S/4HANA tailored for food industry complexity, replacing the fragmented legacy setup with a centralised ERP across five plants and 31 production lines. SAP Enterprise Warehouse Management (EWM) added structure, traceability and logistics efficiency to the supply chain, and SAP Vendor Invoice Management (VIM) with delaware's FAST VIM template automated ingestion, validation and routing of PO and non-PO invoices.

Results: All five production plants and 31 production lines run on SAP S/4HANA, and a new acquisition was integrated in under three months. Accounting processes invoices with far less manual input, production and logistics have real-time stock insights across the five sites, and management reporting is faster and more accurate. Company turnover rose from around €80M at project kick-off in 2019 to €240M.

“We didn't just gain efficiency. We've become a more professional organization, with better insights, faster decisions, and systems we can build on. That's the kind of sustainability that matters most to me.”

Solution: GKN Aerospace selected SAP SuccessFactors as a single self-service hub with one global set of HR tools and processes, implementing the Employee Central, Performance Management and Recruitment modules in phase 1. delaware ran an iterative design process with GKN Aerospace's global HR teams, supplementing user acceptance training and process guides with intensive on-site workshops in which HR business partners and key stakeholders tested scenarios and processes, feeding business-driven change impact assessments, user training and process mapping.

Results: The project was delivered on time and on budget after a five-month sprint and rolled out globally to 15 countries in 10 languages. 80% of key users were using SAP SuccessFactors within the first month. The system, hosted on a new platform named Wilbur, now sits at the heart of GKN Aerospace's connected IT landscape; self-service functionality lets employees manage their own development, while improved data and reporting give managers and senior HR staff greater visibility into performance and satisfaction levels.

“I was looking for a partner not just in technology terms but also on the change adoption and process side, helping us create a world-class HR systems environment.”

Solution: INEOS engaged delaware for project and portfolio management of the SAP carve-out. delaware created the environment and resources within Microsoft Azure — consolidating the previous mixed AWS/Azure hosting onto Azure in line with INEOS' cloud-first strategy — and facilitated the migration and integration of applications, including re-installing, copying, setting up and supporting Microsoft, SAP and OpenText applications, while coordinating with third parties on application and data transfers. Post-implementation, delaware provides managed services with a service coordinator in each of the three main time zones.

Results: The carve-out and new IT landscape were completed in just short of 11 months, beating the 12-month deadline, and well within budget. Over 1,900 users across 10 locations were transitioned, with more than 150 applications migrated. delaware's managed services team now provides functional and technical support across three time zones as an extension of INEOS' in-house IT team, and INEOS is preparing a move to SAP S/4HANA, with business process reviews and system preparations already scheduled at the time of publication.

“Delaware is truly a one-stop shop for Microsoft and SAP, committed to delivering the project from start to finish, and beyond”

Solution: Stahl selected SAP Invoice Management and chose delaware as implementation partner for its international experience, fast implementation method and Fast Invoice Template, which is based on best practices drawn from over 100 customers worldwide. The system went live within three months and within budget, first at the Waalwijk location, with a rollout planned to all Stahl locations.

Results: Stahl now receives 95% of invoices digitally and saved 1 FTE. The process is faster, more transparent and 100% digital, with real-time invoice status, automatic stops on quantity discrepancies, return-to-vendor functionality for incomplete invoices, clearer reporting and better internal control. More than 2,000 employees are set to use the new approach as it rolls out.

“We had to choose between a more modern approach and doubling our team. It was an easy decision to make.”

Solution: Allnex engaged delaware to migrate all its production to a state-of-the-art version of SAP between October 2015 and June 2016, in a project driven jointly by IT and the business. The two-year programme included a major change management component and was run from the group's Brussels site, with Belgium as the pilot country for a deployment covering 5 countries in its initial phase and some 2,500 users directly impacted.

Results: Allnex used the migration to initiate continuous improvement of its internal processes and data. Efficiency gains include faster tracing of a product's origin and accelerated customs formalities, and the company has increased visibility into all its data. Greater standardisation of internal processes and progress in compliance management have made the business more agile in serving customers and more flexible in making acquisitions.