Entrata
by Entrata, Inc. · Real Estate & Property
AI-enabled property management operating system for leasing, accounting, maintenance and payments.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
- NetVendorVendorAccessSnowflake
- Deployment
- Cloud
- Pricing
- Quote-based
- Founded
- 2003
- Headquarters
- Lehi, Utah, United States
Overview
Entrata is a cloud-based operating system for property management, used by multifamily, student housing, affordable housing, military housing, commercial and manufactured-housing operators. It is organised around two platforms: OXP (Operations Experience Platform), used by property management staff for leasing, accounting, maintenance, billing and reporting, and RXP (Resident Experience Platform), which covers the resident portal, payments, rent reporting and insurance options.
Entrata Layered Intelligence embeds AI functionality directly into these workflows rather than selling it as a separate module, with functional agents covering leasing, renewals, maintenance and payments, plus a voice AI leasing assistant (Redd) and call analysis. The accounting side is native to the platform: accounts payable, journal entries, management-fee calculation, bank reconciliation, job costing and fixed assets all run inside Entrata rather than through a connector to a separate general-ledger ERP. A Procure-to-Pay workflow (punchout purchasing via VendorAccess, vendor onboarding via NetVendor, AI-assisted invoice entry) ties vendor invoices directly into that ledger.
Entrata is privately held, headquartered in Lehi, Utah, and was founded in 2003. It raised a $507 million funding round in 2021 led by Silver Lake and Dragoneer, and received a $200 million investment from Blackstone in May 2025. It has acquired Rent Dynamics (2023) and Colleen AI (2024) to expand its resident financial-services and autonomous-property-management capabilities.
Screenshots & demo
Screenshots sourced from Entrata, Inc..
Features & capabilities
Accounting & Financials
Native general ledger and financial operations for property portfolios.
- Accounts payable with purchase orders, invoices and advanced approval routing
- Customizable journal entry workflows
- Automated management-fee calculation
- Unclaimed-property tracking and reporting
- Bank reconciliation
- Job costing and fixed-asset tracking
- Real-time financial visibility across the portfolio
- Customizable financial reporting
Procure-to-Pay
Vendor purchasing, invoicing and payment workflow tied to the general ledger.
- Punchout catalog purchasing with real-time pricing via VendorAccess
- Vendor onboarding, document collection and compliance tracking via NetVendor
- AI-powered invoice automation for property, vendor and GL-account coding
- ELI Invoice Entry: AI data extraction from uploaded PDF invoices
- Bill Pay via virtual card, ACH or paper check
- Real-time payment tracking
- Job Costing tied directly to the AP system
Leasing & Marketing
Lead capture, leasing workflow and resident acquisition.
- ProspectPortal and LeadManager for lead capture and follow-up
- Digital Marketing Bundle for listing syndication
- Leasing Center outsourced contact center for calls, guest cards and applications
- Redd Voice AI leasing assistant for pricing, availability and tour scheduling
- Access Connect and Message Center for prospect/resident communication
Resident Payments (ResidentPay)
Rent and fee collection across multiple payment channels.
- Credit card, ACH/electronic check, cash and money-order payments
- Check scanning
- Apple Pay and Pay-by-Text digital wallet payments
- Cash payments at 35,000+ MoneyGram locations
- PCI-compliant payment processing via Entrata, Inc. or EntrataPay, LLC
- Instant payment posting to resident ledgers
- Fund settlement within 72 hours
- Automatic late-fee calculation
Facilities & Maintenance
Work-order, inspection and preventative-maintenance management.
- Preventative/recurring work-order scheduling
- Mobile inspections with photos and notes
- Digital make-ready boards for unit turns
- Entrata Facilities mobile app for maintenance staff
- InspectionManager for unit, building and amenity inspections with digital sign-off
- Maintenance AI for triage and routing
Reporting & Business Intelligence
Portfolio analytics and external data access.
- Entrata Business Intelligence with curated, visual reporting templates
- Reporting down to the lead, lease or unit level with daily data sync
- Entrata Data Share: Snowflake-based access to Entrata data for external BI tools
- Entrata Revenue Intelligence for pricing/revenue management
Common use cases
- Multifamily operator centralizing leasing, accounting and maintenance for a portfolio of properties on one platform
- Automating AP invoice coding and approval routing across a multi-entity property portfolio
- Running vendor purchasing through a punchout catalog where vendors submit invoices directly into the system
- Outsourcing after-hours or overflow leasing calls and tour scheduling to Entrata's Leasing Center and Redd Voice AI
- Offering residents self-service rent payment across card, ACH, cash and mobile-wallet channels
- Tracking unit-renovation job costs against budget, with costs flowing straight into accounts payable
- Extracting portfolio performance data into an external BI tool via the Snowflake-based Data Share
Strengths & considerations
Strengths
- Native property accounting, procurement, leasing and maintenance in one operating system rather than modules bolted onto a general-ledger ERP
- AI functionality (Entrata Layered Intelligence) embedded directly into accounting, leasing, maintenance and payments workflows rather than sold as a separate add-on
- Vendor/procurement ecosystem built around NetVendor (vendor management) and VendorAccess (punchout purchasing, vendor-submitted invoicing)
- Serves the full range of housing types (multifamily, student, affordable, military, manufactured, commercial) on a single platform
- Backed by large-scale institutional investment (Silver Lake, Dragoneer, Blackstone) funding continued platform R&D
ERP integrations
Vendor onboarding, document collection and ongoing compliance tracking, surfaced directly inside Entrata Procure to Pay
Property managers send POs directly to vendors and vendors submit invoices directly into Entrata; vendors also manage their own Bill Pay payment preferences
Entrata Data Share exposes Entrata data via Snowflake for visualization in external BI tools
Pricing
Entrata does not publish pricing; access requires a sales/demo engagement and a quote-based enterprise contract, typical of multifamily property-management platforms. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- Cloud / SaaS
- Compliance
- PCI DSS
- Mobile app
- Yes
About the vendor
- Founded
- 2003
- Headquarters
- Lehi, Utah, United States
- Ownership
- Private (investors include Silver Lake, Dragoneer and Blackstone)
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Entrata — frequently asked questions
Does Entrata integrate with external ERP or accounting systems like NetSuite or SAP?
Entrata does not publish connectors to general-purpose ERPs. Instead it ships its own native Accounting module (AP, journal entries, bank reconciliation, job costing) as the system of record, with a Procure-to-Pay workflow that ties vendor invoices directly into that ledger.
What payment methods does ResidentPay support?
ResidentPay accepts credit cards, ACH/electronic checks, cash, money orders and check scanning, plus Apple Pay and Pay-by-Text, and cash payments at over 35,000 MoneyGram locations. Payments are processed under PCI data security standards by Entrata, Inc. or EntrataPay, LLC.
What property types does Entrata serve?
Entrata's solutions cover multifamily residential, student housing, affordable housing, military housing, commercial real estate and manufactured housing communities.
Who owns Entrata and how is it funded?
Entrata is privately held. It raised a $507 million funding round in 2021 led by Silver Lake and Dragoneer, and received a $200 million investment from Blackstone in May 2025.
Does Entrata publish pricing?
No. Entrata does not publish pricing; prospective customers engage its sales team for a quote-based enterprise contract.
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