ABBYY Timeline
by ABBYY · Process Mining
Cloud process mining and intelligence platform with an SAP-certified event-log connector.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
SAPAlteryxABBYY FlexiCaptureServiceNow- Deployment
- Cloud
- Company size
- Enterprise
- Pricing
- Quote-based
- Headquarters
- Austin, Texas, United States
Overview
ABBYY Timeline is a cloud-based process intelligence platform built around five capabilities: process discovery (visualizing how a process actually runs from system event data), process analysis (more than 25 prebuilt, low-code analysis tools), process monitoring (real-time dashboards and alerts), process prediction (AI-based forecasting of likely outcomes) and process simulation (digital-twin testing of proposed changes before implementation). It connects to enterprise software, legacy systems, packaged applications, databases and data warehouses via connectors and cloud-based ETL to build an event-log timeline of each process instance.
Beyond process mapping, Timeline includes task mining and desktop recording to analyze user interactions and surface repetitive or inefficient manual work, RPA candidate identification and post-deployment bot performance monitoring, and compliance features that let teams define expected process rules from audit trails and alert on violations. Analysis tools cover case-level drill-down, drag-and-drop pattern search, path analysis comparing process variants, and a Primary Path View that highlights the most frequent event flow versus deviations.
Timeline ships a SAP-certified Timeline SAP Connector that automates event-log extraction and data creation directly from SAP applications, plus a Timeline Connector for Alteryx and an integration with ABBYY's own FlexiCapture intelligent-document-processing platform. It is delivered as a cloud service available 24/7/365 with encryption and two-factor authentication, and is aimed at financial services, banking, insurance, healthcare, government, transportation/logistics and procurement/supply-chain organizations.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Process Discovery & Visualization
Building an accurate picture of how a process actually runs from system data.
- Automatic process map generation from system event logs
- End-to-end workflow visualization across departments and systems
- Bottleneck, deviation and outlier identification
- Digital twin creation of live processes
- Support for both structured and ad hoc/case-management process types
Process Analysis
Prebuilt, low-code tools for detailed process investigation.
- 25+ prebuilt process analysis tools, ready to use once data is loaded
- Case-level drill-down into timelines and sub-processes
- Drag-and-drop process pattern search with sub-second response times
- Path analysis comparing process variants and cost outliers
- Primary Path View showing the most frequent event flow and deviations
- Workflow/journey mapping for queue-based routing (e.g. call centers)
- Schema analysis across structured and ad hoc environments
Process Monitoring
Real-time tracking of live process execution against expected patterns.
- Configurable dashboards tracking live process KPIs
- Proactive alerts triggered on pattern deviations
- 100% auditable digital log of end-to-end process execution
- Closed-loop integrations that trigger remediation actions in connected systems
- 24/7 automated monitoring without manual intervention
- Compliance rule modeling with violation alerts
Process Prediction & Simulation
Forecasting outcomes and testing process changes before they go live.
- AI engine trained on historical execution patterns to forecast process outcomes
- Early-warning prediction of adverse outcomes before they occur
- Prescriptive recommendations for corrective action
- Digital-twin process simulation using historical data as the baseline
- Scenario testing for proposed process or resourcing changes before implementation
- Impact modeling on cost, cycle time, quality and compliance
Task Mining & RPA
Understanding manual desktop work and where automation pays off.
- Desktop activity recording to capture manual user interactions
- Linking of desktop task data to end-to-end process timelines
- Identification of repetitive, automatable tasks
- RPA candidate identification and prioritization
- Post-deployment monitoring of RPA bot performance
ERP & System Connectivity
Getting event-log data out of source systems and into Timeline.
- SAP-certified Timeline SAP Connector for automated event-log extraction from SAP applications
- Timeline Connector for Alteryx combining process mining with Alteryx analytics workflows
- ABBYY Timeline for FlexiCapture linking document-capture workflows to process timelines
- Cloud-based ETL for enterprise software, legacy systems, databases and data warehouses/marts
Common use cases
- Extracting SAP transaction event logs via the Timeline SAP Connector to find bottlenecks in processes like order-to-cash or procure-to-pay
- Measuring straight-through processing rates and quantifying cost leakage in financial-services transaction processing
- Analyzing insurance claims cycles to find delays and improve customer retention
- Optimizing healthcare patient flow and emergency-department throughput
- Increasing supply chain and procurement productivity by surfacing process variants and cost outliers
- Identifying and prioritizing RPA automation candidates, then monitoring bot performance after deployment
- Running task mining on desktop activity to quantify manual, repetitive work
Strengths & considerations
Strengths
- SAP-certified Timeline SAP Connector automates event-log extraction directly from SAP applications rather than requiring custom ETL
- Combines five capabilities (discovery, analysis, monitoring, prediction, simulation) on one platform rather than discovery alone
- 25+ prebuilt, low-code analysis tools usable by non-technical business analysts
- Dedicated connectors for Alteryx and for ABBYY's own FlexiCapture IDP platform tie process mining to document-capture workflows
- Digital-twin simulation lets teams test process or resourcing changes before implementation
ERP integrations
Timeline SAP Connector automates event log extraction and data creation from SAP applications for process mining.
Timeline Connector for Alteryx combines process mining, discovery, analytics, monitoring and predictive capabilities inside Alteryx workflows.
ABBYY Timeline for FlexiCapture creates a digital twin of document-processing workflows for real-time bottleneck identification.
Used to analyze ticketing slowdowns and SLA violations as part of ABBYY's process intelligence solution.
Pricing
ABBYY does not publish list pricing for Timeline; enterprise licensing requires a sales conversation. A 30-day free trial gives unlimited access to all five capabilities (discovery, analysis, monitoring, prediction, simulation) using uploaded data or prebuilt sample processes across finance, insurance, healthcare and supply chain. Get an independent shortlist with pricing guidance below.
About the vendor
- Headquarters
- Austin, Texas, United States
- Ownership
- Private (majority owned by Marlin Equity Partners)
Alternatives to ABBYY Timeline in Process Mining
ABBYY Timeline — frequently asked questions
Does ABBYY Timeline integrate with SAP?
Yes. The Timeline SAP Connector is an SAP-certified module that automates event-log extraction and data creation from SAP applications for process mining, so process maps can be built directly from SAP transaction data.
What are ABBYY Timeline's core capabilities?
Timeline is built around five capabilities: process discovery (visualizing how processes actually run from event data), process analysis (25+ prebuilt tools), process monitoring (real-time dashboards and alerts), process prediction (AI-based outcome forecasting), and process simulation (digital-twin testing of process changes).
Does ABBYY Timeline do task mining?
Yes. Timeline records desktop user interactions and links that activity to end-to-end process timelines, helping identify repetitive or inefficient manual tasks and RPA candidates.
How much does ABBYY Timeline cost?
ABBYY does not publish list pricing for Timeline. It offers a 30-day free trial with unlimited access to all capabilities; ongoing licensing is quote-based and requires a sales conversation.
Is ABBYY Timeline cloud-based or on-premise?
Timeline is delivered as a cloud-based platform available 24/7/365, with encryption and two-factor authentication built in.
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