ABBYY Timeline
by ABBYY · Process Mining
Cloud process mining and intelligence platform with an SAP-certified event-log connector.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
SAPAlteryxABBYY FlexiCaptureServiceNow- Deployment
- Cloud
- Company size
- Enterprise
- Pricing
- Quote-based
- Headquarters
- Austin, Texas, United States
Overview
ABBYY Timeline is a cloud-based process intelligence platform built around five capabilities: process discovery (visualizing how a process actually runs from system event data), process analysis (more than 25 prebuilt, low-code analysis tools), process monitoring (real-time dashboards and alerts), process prediction (AI-based forecasting of likely outcomes) and process simulation (digital-twin testing of proposed changes before implementation). It connects to enterprise software, legacy systems, packaged applications, databases and data warehouses via connectors and cloud-based ETL to build an event-log timeline of each process instance.
Beyond process mapping, Timeline includes task mining and desktop recording to analyze user interactions and surface repetitive or inefficient manual work, RPA candidate identification and post-deployment bot performance monitoring, and compliance features that let teams define expected process rules from audit trails and alert on violations. Analysis tools cover case-level drill-down, drag-and-drop pattern search, path analysis comparing process variants, and a Primary Path View that highlights the most frequent event flow versus deviations.
Timeline ships a SAP-certified Timeline SAP Connector that automates event-log extraction and data creation directly from SAP applications, plus a Timeline Connector for Alteryx and an integration with ABBYY's own FlexiCapture intelligent-document-processing platform. It is delivered as a cloud service available 24/7/365 with encryption and two-factor authentication, and is aimed at financial services, banking, insurance, healthcare, government, transportation/logistics and procurement/supply-chain organizations.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Modules & capabilities
ABBYY Timeline covers 23 of 46 capabilities we track in this category
50%- Automated process map generationAutomatic process map generation from event logsCore strength
- Object-centric process mining (OCPM)Not evidenced
- Process variant analysisPath analysis comparing process variants and cost outliersSupported
- Case-level drill-downCase-level drill-down into timelines and sub-processesSupported
- Digital twin of the processDigital twin creation of live processesCore strength
- Cross-process / multi-process linkingEnd-to-end workflow visualization across departments and systemsSupported
“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
Common use cases
- Extracting SAP transaction event logs via the Timeline SAP Connector to find bottlenecks in processes like order-to-cash or procure-to-pay
- Measuring straight-through processing rates and quantifying cost leakage in financial-services transaction processing
- Analyzing insurance claims cycles to find delays and improve customer retention
- Optimizing healthcare patient flow and emergency-department throughput
- Increasing supply chain and procurement productivity by surfacing process variants and cost outliers
- Identifying and prioritizing RPA automation candidates, then monitoring bot performance after deployment
- Running task mining on desktop activity to quantify manual, repetitive work
Strengths & considerations
Strengths
- SAP-certified Timeline SAP Connector automates event-log extraction directly from SAP applications rather than requiring custom ETL
- Combines five capabilities (discovery, analysis, monitoring, prediction, simulation) on one platform rather than discovery alone
- 25+ prebuilt, low-code analysis tools usable by non-technical business analysts
- Dedicated connectors for Alteryx and for ABBYY's own FlexiCapture IDP platform tie process mining to document-capture workflows
- Digital-twin simulation lets teams test process or resourcing changes before implementation
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Rate itERP integrations
SAP-certified connector automating event-log extraction from SAP applications for process mining; not found on the SAP Store's own listing index.
Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-20.
Pricing
Full ABBYY Timeline pricing breakdown — cost at 25/100/500 seats, competitor rates & FAQs
ABBYY does not publish list pricing for Timeline; enterprise licensing requires a sales conversation. A 30-day free trial gives unlimited access to all five capabilities (discovery, analysis, monitoring, prediction, simulation) using uploaded data or prebuilt sample processes across finance, insurance, healthcare and supply chain. Get an independent shortlist with pricing guidance below.
What does ABBYY Timeline cost?
ABBYY Timeline prices by quote, like most of this category. Here is what actually drives your number — and what to ask before you get one.
7 of the 12 vendors we track in this category publish no list price at all.
About the vendor
- Headquarters
- Austin, Texas, United States
- Ownership
- Private (majority owned by Marlin Equity Partners)
Alternatives to ABBYY Timeline in Process Mining
ABBYY Timeline — frequently asked questions
Does ABBYY Timeline integrate with SAP?
Yes. The Timeline SAP Connector is an SAP-certified module that automates event-log extraction and data creation from SAP applications for process mining, so process maps can be built directly from SAP transaction data.
What are ABBYY Timeline's core capabilities?
Timeline is built around five capabilities: process discovery (visualizing how processes actually run from event data), process analysis (25+ prebuilt tools), process monitoring (real-time dashboards and alerts), process prediction (AI-based outcome forecasting), and process simulation (digital-twin testing of process changes).
Does ABBYY Timeline do task mining?
Yes. Timeline records desktop user interactions and links that activity to end-to-end process timelines, helping identify repetitive or inefficient manual tasks and RPA candidates.
How much does ABBYY Timeline cost?
ABBYY does not publish list pricing for Timeline. It offers a 30-day free trial with unlimited access to all capabilities; ongoing licensing is quote-based and requires a sales conversation.
Is ABBYY Timeline cloud-based or on-premise?
Timeline is delivered as a cloud-based platform available 24/7/365, with encryption and two-factor authentication built in.
Compare ABBYY Timeline head-to-head
The Process Mining Buyer's Guide
Before you commit to ABBYY Timeline, see how it sits against the 12 process mining systems we track — on capability, ERP integration depth and what each one actually charges for.
Process Mining Buyer's Guide
12 systems compared · 2026
ERP Research
- ABBYY Timeline compared side-by-side with 11 alternatives
- ERP integration checklist — what to verify before you shortlist
- The pricing questions that change the quote
- A ABBYY Timeline evaluation brief, included with the guide
Process Mining Buyer's Guide
Get pricing for ABBYY Timeline
ABBYY Timeline doesn't publish a price. Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what it should cost you — and which alternatives are worth quoting alongside it.