Lightspeed Retail
by Lightspeed Commerce Inc. · POS Integration
Cloud POS and inventory platform for independent and multi-store retailers.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
NetSuiteQuickBooksXero
Sage Intacct- Deployment
- Cloud
- Company size
- SMB, Mid-market, Enterprise
- Pricing
- Subscription
- Founded
- 2005
- Headquarters
- Montreal, Canada
Overview
Lightspeed Retail is a cloud-based point-of-sale and retail management platform from Lightspeed Commerce Inc., a publicly traded commerce software company (NYSE/TSX: LSPD) headquartered in Montreal. It runs on iPad, Mac and PC, and combines checkout, inventory, eCommerce and reporting into one system for single-store independents through multi-location and enterprise retail chains.
The platform centralises inventory across locations and channels, supports an integrated online store alongside the physical register, processes payments at a flat card-present rate, and rolls up sales, inventory and staff performance into real-time reporting. Add-on modules cover supplier ordering (NuORDER by Lightspeed), loyalty and customer marketing, and business capital financing, and the product is sold in Basic, Core and Plus tiers priced by feature depth rather than by location count.
For retailers already running an ERP, Lightspeed Retail's most notable integration is a 'Built for NetSuite' certified SuiteApp that bi-directionally syncs items, inventory, orders and customer data in real time while keeping NetSuite as the system of record; it also connects natively to QuickBooks Online, Xero and Sage Intacct for accounting reconciliation.
Screenshots & demo
Demo video from the vendor's YouTube channel. Screenshots sourced from Lightspeed Commerce Inc..
Features & capabilities
Point of Sale
Core checkout and register functionality.
- Barcode scanning and quick checkout
- Split, deposit and layaway payments
- Buy-now-pay-later support
- On-account sales with customizable credit limits
- Quotes and special orders
- Service sales and work order tracking
- Refunds, exchanges and store credit
- Offline mode when connectivity drops
Inventory Management
Multi-location stock control and purchasing.
- Multi-variant and composite product handling
- Purchase order automation to re-order points
- Mobile scanning app for stock counts
- Stock transfers between locations
- Barcode label generation and printing
- Supplier return management
- NuORDER by Lightspeed wholesale ordering
- Support for large catalog imports (up to 10,000 items)
eCommerce & Omnichannel
Unified online and in-store selling.
- Template-based online store builder
- Unlimited products and inventory locations
- Physical and digital product sales
- Subscriptions and pre-orders
- Marketplace integration (Amazon, eBay, Google)
- Social selling on Instagram, Facebook, TikTok
- Click-and-collect and local delivery
- Real-time inventory sync across channels
Payments
Integrated payment processing.
- Card and digital wallet acceptance
- Flat card-present processing rate (1.5%)
- Split payment processing
- PCI-compliant fraud protection
- Card-not-present transactions
- Automatic payment reconciliation
Reporting & Analytics
Sales, inventory and staff performance visibility.
- Real-time home dashboard
- Product, category and supplier performance reports
- Employee and store performance reports
- Promotion and discount analysis
- Sales target and gross profit tracking
- Exportable reports (CSV/XLSX)
- Scheduled automated reporting
- Cross-location comparison reporting
Marketing, Loyalty & Staff
Customer retention and workforce tools.
- Tiered loyalty programs (points or dollar-based)
- Customer segmentation and marketing automation
- Email and SMS campaigns
- Google Reviews integration
- Unlimited user accounts with role-based permissions
- Staff PIN sales attribution
Common use cases
- Running checkout, inventory and eCommerce from one system across a single store or a multi-location chain
- Replacing a sunsetting NetSuite POS/SuiteCommerce InStore deployment while keeping NetSuite as the ERP system of record
- Syncing daily register closures, COGS and store credit into QuickBooks Online or Xero to cut manual bookkeeping
- Centralizing purchasing and supplier ordering for apparel, jewelry, beauty or electronics retailers via NuORDER
- Giving store managers real-time sales, margin and inventory visibility across outlets from a single dashboard
- Running click-and-collect and marketplace (Amazon, eBay) fulfillment alongside in-store sales on shared inventory
- Standing up a loyalty and SMS/email marketing program tied directly to POS transaction data
Strengths & considerations
Strengths
- Built for NetSuite-certified SuiteApp with real-time, bi-directional sync of items, inventory, orders and customers
- Single platform spans POS, inventory, eCommerce and payments rather than requiring separate bolt-on modules
- Flat, published card-present processing rate (1.5%) disclosed on the pricing page rather than quote-only payments pricing
- 150,000+ customer locations across 100+ countries, giving a large installed base of integration and hardware partners
ERP integrations
Real-time sync of items, inventory, orders and customer history; NetSuite remains system of record
Syncs end-of-day register closures, COGS, store credit and gift card/loyalty transactions
Pricing
Three published tiers: Basic $89/mo, Core $149/mo, Plus $289/mo, billed per register/location. Integrated payments processed at a flat 1.5% card-present rate. Multi-location and enterprise customers are quoted custom pricing. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
- Compliance
- PCI DSS
- Mobile app
- Yes
- Languages
- English
About the vendor
- Founded
- 2005
- Headquarters
- Montreal, Canada
- Employees
- ~3,000
- Ownership
- Public (NYSE: LSPD, TSX: LSPD)
Alternatives to Lightspeed Retail in POS Integration
Lightspeed Retail — frequently asked questions
Does Lightspeed Retail integrate with NetSuite?
Yes. Lightspeed Retail for NetSuite is a 'Built for NetSuite' certified SuiteApp that syncs items, inventory, orders and customer data bi-directionally in real time, while NetSuite stays the system of record. It is aimed at retailers replacing a sunset NetSuite POS or SuiteCommerce InStore deployment.
What does Lightspeed Retail cost?
Pricing is published in three tiers: Basic at $89/month, Core at $149/month and Plus at $289/month, each billed per register. Integrated card-present payments are processed at a flat 1.5% rate. Multi-location retailers are quoted custom pricing.
What accounting software does Lightspeed Retail connect to?
Lightspeed Retail has native integrations with QuickBooks Online, Xero and Sage Intacct, syncing daily register closures, cost of goods sold, store credit and gift card/loyalty transactions to reduce manual bookkeeping.
Does Lightspeed Retail work offline?
Yes. The point-of-sale app includes an offline mode that lets stores continue processing sales when internet connectivity drops.
Who is Lightspeed Retail built for?
It serves independent single-location retailers up to multi-store and enterprise chains, with named customer verticals including apparel, jewelry, beauty, electronics and golf retail.
Evaluating POS Integration?
Tell us your ERP and requirements and we'll send an independent shortlist — including Lightspeed Retail and the best-fit alternatives — with honest pros and cons.