Skedulo
by Skedulo · Field Service
Deskless workforce scheduling and mobile field service platform integrating with Salesforce and back-office systems.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
- Salesforce
Microsoft DynamicsOther ERP/HR/payroll/EHR systems - Deployment
- Cloud
- Pricing
- Quote-based
- Founded
- 2013
- Headquarters
- San Francisco, United States
Overview
Skedulo is a workforce management platform, marketed as the Deskless Productivity Cloud, built to schedule, dispatch and track mobile and field-based ('deskless') workers. Founded in 2013 and headquartered in San Francisco, the company serves organisations that coordinate large distributed teams -- field technicians, home health and community nursing staff, energy and utilities crews, telecommunications installers, and residential contractors.
The platform's scheduling engine (Skedulo MasterMind) matches jobs to workers based on skills, certifications, availability, location and business rules, supporting shift-based, rostered, one-and-done and complex recurring work. A companion offline-capable mobile app gives frontline workers their schedule, job details, customer history, digital forms and navigation, and lets them capture photos, signatures and notes back to the office in real time.
Skedulo positions itself as a system of record for mobile work that sits alongside, rather than replaces, a company's core CRM or ERP. Its most established integration is a native connection into Salesforce, built on Salesforce's own data model since a partnership established in 2013, syncing customer records, appointment history and case data without middleware. Beyond Salesforce, Skedulo exposes the Lens API/SDK framework so scheduling and job data can flow into other systems of record such as payroll, HR and electronic health record platforms, and the vendor also lists a Microsoft Dynamics integration for field service and mobile workforce use cases.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Modules & capabilities
Skedulo covers 14 of 55 capabilities we track in this category (+5 partial)
25%- Drag-and-drop scheduling boardRules-based scheduling engine; no explicit drag-and-drop board documentedPartial
- AI-driven schedule optimizationMasterMind rules-based scheduling engine; smart scheduling recommendationsSupported
- Skill- and certification-based job matchingSkills- and certification-based job matchingCore strength
- Route and travel-time optimizationSmart scheduling recommendations to cut travel time; appointment clustering by proximityCore strength
- Real-time dispatcher consoleReal-time schedule changes with push/SMS alerts to workersSupported
- Dynamic / automatic reschedulingCore strength
- SLA-based dispatch prioritizationBulk and priority job schedulingSupported
- Recurring and multi-visit job schedulingOne-and-done, recurring and complex patterned workCore strength
“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
Common use cases
- Scheduling and dispatching field technicians for installation, maintenance and repair jobs
- Coordinating home health aides and community nursing visits against patient preferences and caregiver certifications
- Managing large energy and utilities crews across wide geographic territories
- Giving deskless workers an offline-capable mobile app with job details, forms and navigation
- Syncing field service activity natively into Salesforce without middleware
- Connecting mobile workforce scheduling data into payroll, HR or EHR systems via the Lens API
- Reducing travel time and increasing billable appointments through smart, proximity-based scheduling
Strengths & considerations
Strengths
- Native, non-bolted-on Salesforce integration built directly on Salesforce's data model since 2013
- Purpose-built for the full breadth of deskless work (healthcare, energy, telecom, residential services), not just traditional field technicians
- Lens API/SDK framework designed to connect scheduling data into whatever CRM, ERP, payroll or HR system a customer already runs
- Repeated G2 recognition as a Field Service Management category leader across multiple consecutive quarters
ERP integrations
Skedulo markets an integration for Microsoft Dynamics field service and mobile workforce use cases, but no productized connector documentation, docs page or marketplace listing was found to evidence it beyond a one-line claim — treat as unconfirmed.
Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-11.
Pricing
Skedulo does not publish list pricing; third-party estimates describe a per-user, per-month subscription with cost varying by deployment size and implementation scope. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS
- Mobile app
- Yes
- Languages
- English
About the vendor
- Founded
- 2013
- Headquarters
- San Francisco, United States
Alternatives to Skedulo in Field Service
Skedulo — frequently asked questions
Does Skedulo integrate with Salesforce?
Yes. Skedulo offers a native Salesforce integration, listed on the Salesforce AppExchange, that reads from and writes to Salesforce objects directly on Salesforce's own data model, syncing customer records, appointment history and case data without middleware.
Does Skedulo connect to ERP or back-office systems?
Skedulo is designed to act as a system of record for mobile field work alongside a company's existing CRM or ERP. It offers a prebuilt Microsoft Dynamics integration and a Lens API/SDK framework for connecting scheduling data to payroll, HR and electronic health record systems.
How is Skedulo priced?
Skedulo does not publish list pricing on its website; pricing is quote-based. Third-party sources describe a per-user, per-month subscription model with cost varying by company size and implementation complexity.
What industries use Skedulo?
Skedulo is used across healthcare and home health, energy and utilities, telecommunications, residential contracting, nonprofit and public sector organisations that manage deskless, field-based workforces.
Evaluating Field Service?
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