DocuSign vs RightSignature
eSignature head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | From $25/user/mo (published) | Subscription, per user per month, bundled into ShareFile plans |
| Deployment | Cloud | Cloud |
| Company size | SMB, Mid-market, Enterprise | — |
| Stated ERP integrations | SAP, NetSuite, Workday, Microsoft Dynamics 365 | QuickBooks |
| Vendor | Docusign, Inc. | ShareFile (Progress) |
Our take
Where DocuSign leads
- Stronger evidenced coverage on 37 of the 38 capabilities where they differ (led by rich field library and native mobile signing apps).
- Published pricing where the alternative quotes.
- Stated SAP, NetSuite, Workday, Microsoft Dynamics 365 integration the alternative doesn't list.
Where RightSignature leads
- Stronger evidenced coverage on 1 of the 38 capabilities where they differ (led by data merge / pre-fill).
- Stated QuickBooks integration the alternative doesn't list.
Where they differ
The 38 capabilities (of 54 in the eSignature taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Rich field libraryDocument Preparation & Templates | Core strength 20+ standard and custom fields | Not evidenced |
| Native mobile signing appsSigning Experience | Core strength Native iOS and Android apps | Not evidenced |
| Multi-language signing experienceSigning Experience | Core strength 44 languages | Not evidenced |
| Multi-account / organization managementAdministration & Reporting | Core strength Organization management across multiple accounts and domains | Not evidenced |
| Native or prebuilt ERP/finance-system integrationsIntegrations & Developer Platform | Core strength SAP, NetSuite, Dynamics 365, and Workday | Not evidenced |
| Conditional / dynamic fieldsDocument Preparation & Templates | Supported Conditional and calculated fields | Not evidenced |
| Field data validationDocument Preparation & Templates | Supported | Not evidenced |
| Automatic field/form detectionDocument Preparation & Templates | Supported Automatic form-field recognition + AI-assisted agreement-type detection | Not evidenced |
| Data merge / pre-fillDocument Preparation & Templates | Not evidenced | Supported Merge fields for pre-populating document data |
| Self-service web formsDocument Preparation & Templates | Supported PowerForms and Web Forms | Not evidenced |
| Conditional routingSending & Routing Workflows | Supported | Not evidenced |
| Automated reminders & expirationSending & Routing Workflows | Supported | Not evidenced |
| Delegated / shared sending accessSending & Routing Workflows | Supported Shared/delegated sending access | Not evidenced |
| In-flight document correctionSending & Routing Workflows | Supported | Not evidenced |
| Configurable recipient rolesSending & Routing Workflows | Supported Per-recipient document visibility controls | Not evidenced |
| No-account signing for recipientsSigning Experience | Supported | Not evidenced |
| Accessibility support (WCAG/ADA)Signing Experience | Supported ADA and Section 508 | Not evidenced |
| SMS one-time-passcode authenticationIdentity & Authentication | Supported | Not evidenced |
| Government ID verificationIdentity & Authentication | Supported | Not evidenced |
| SSO / federated signer authenticationIdentity & Authentication | Supported Federated identity / SSO authentication | Not evidenced |
| Regional data residency optionsSecurity, Compliance & Audit | Supported | Not evidenced |
| Configurable document retention policiesSecurity, Compliance & Audit | Supported | Not evidenced |
| Self-serve / ready-to-sign linksHigh-Volume Sending, Payments & Notarization | Supported PowerForms for self-service document generation | Not evidenced |
| Batch send / bulk signing at scaleHigh-Volume Sending, Payments & Notarization | Supported | Not evidenced |
| Payment collection during signingHigh-Volume Sending, Payments & Notarization | Supported Via Stripe, Apple Pay, Google Pay | Not evidenced |
| Usage & transaction reportingAdministration & Reporting | Supported Customizable reports with CSV export | Not evidenced |
| Delegated / role-based administrationAdministration & Reporting | Supported | Not evidenced |
| Webhooks / event notificationsIntegrations & Developer Platform | Supported Connect webhooks | Not evidenced |
| Embedded signing / embedded requestingIntegrations & Developer Platform | Supported | Not evidenced |
| Client SDKsIntegrations & Developer Platform | Supported | Not evidenced |
| AI contract summaries & key-term extractionContract Lifecycle & Deal Extensions | Supported AI-assisted document summary and Q&A for signers | Not evidenced |
| Serial, parallel & mixed routingSending & Routing Workflows | Core strength Serial, parallel, and mixed recipient routing | Supported Sequential signing for multi-party approvals |
| Qualified/advanced electronic signatures (eIDAS)Identity & Authentication | Partial eIDAS support via separate module; not detailed in core feature set | Not evidenced |
| Tamper-evident document sealingSecurity, Compliance & Audit | Core strength Tamper-evident PKI document sealing | Supported Tamper-evident hashing of executed documents |
| Complete audit trail / certificate of completionSecurity, Compliance & Audit | Core strength Certificate of completion for each envelope | Supported Detailed audit log; signature certificate with activity log |
| Admin console & user managementAdministration & Reporting | Core strength User and access-control management | Supported Enable/disable features and edit signer emails |
| Public REST APIIntegrations & Developer Platform | Core strength REST and SOAP APIs with OAuth2 | Supported |
| Native CRM integrationsIntegrations & Developer Platform | Core strength Salesforce AppExchange | Supported Salesforce AppExchange app |
Both grade identically on the other 16 capabilities — see each product's full profile: DocuSign, RightSignature.
DocuSign vs RightSignature — FAQs
Is DocuSign or RightSignature better for ERP integration?
They state different ERP coverage: DocuSign lists SAP, NetSuite, Workday, Microsoft Dynamics 365; RightSignature lists QuickBooks.
Which is cheaper, DocuSign or RightSignature?
DocuSign publishes a starting rate ($25/user/mo); RightSignature prices by quote, so a like-for-like number requires asking both.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what DocuSign and RightSignature should each cost you — and whether a third option belongs on your shortlist.