DocuSign vs SignNow
eSignature head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | From $25/user/mo (published) | From $8/user/mo (published) |
| Deployment | Cloud | Cloud (SaaS) |
| Company size | SMB, Mid-market, Enterprise | Freelancers, Small business, Mid-market, Enterprise |
| Stated ERP integrations | SAP, NetSuite, Workday, Microsoft Dynamics 365 | NetSuite, Microsoft Dynamics 365, Acumatica, Xero |
| Vendor | Docusign, Inc. | airSlate |
Our take
Where DocuSign leads
- Stronger evidenced coverage on 34 of the 36 capabilities where they differ (led by multi-language signing experience and tamper-evident document sealing).
- Stated SAP, Workday integration the alternative doesn't list.
Where SignNow leads
- Stronger evidenced coverage on 2 of the 36 capabilities where they differ (led by offline signing with sync and ipaas connectivity (zapier, workato, power automate, etc.)).
- A lower published starting rate ($8 vs $25 per user/mo).
- Stated Acumatica, Xero integration the alternative doesn't list.
Where they differ
The 36 capabilities (of 54 in the eSignature taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Multi-language signing experienceSigning Experience | Core strength 44 languages | Not evidenced |
| Offline signing with syncSigning Experience | Not evidenced | Core strength Offline signing with sync once reconnected |
| Tamper-evident document sealingSecurity, Compliance & Audit | Core strength Tamper-evident PKI document sealing | Not evidenced |
| Multi-account / organization managementAdministration & Reporting | Core strength Organization management across multiple accounts and domains | Not evidenced |
| Multi-format file supportDocument Preparation & Templates | Supported PDF, .doc/.docx, .xls/.xlsx, and .txt | Not evidenced |
| Conditional / dynamic fieldsDocument Preparation & Templates | Supported Conditional and calculated fields | Not evidenced |
| Field data validationDocument Preparation & Templates | Supported | Not evidenced |
| Automatic field/form detectionDocument Preparation & Templates | Supported Automatic form-field recognition + AI-assisted agreement-type detection | Not evidenced |
| Self-service web formsDocument Preparation & Templates | Supported PowerForms and Web Forms | Not evidenced |
| Conditional routingSending & Routing Workflows | Supported | Not evidenced |
| Delegated / shared sending accessSending & Routing Workflows | Supported Shared/delegated sending access | Not evidenced |
| In-flight document correctionSending & Routing Workflows | Supported | Not evidenced |
| No-account signing for recipientsSigning Experience | Supported | Not evidenced |
| In-person / kiosk signingSigning Experience | Supported | Not evidenced |
| Accessibility support (WCAG/ADA)Signing Experience | Supported ADA and Section 508 | Not evidenced |
| Knowledge-based authentication (KBA)Identity & Authentication | Supported Knowledge-based authentication with OFAC checking | Not evidenced |
| Government ID verificationIdentity & Authentication | Supported | Not evidenced |
| SSO / federated signer authenticationIdentity & Authentication | Supported Federated identity / SSO authentication | Not evidenced |
| Regional data residency optionsSecurity, Compliance & Audit | Supported | Not evidenced |
| Industry compliance modules (21 CFR Part 11, HIPAA, SOC 2)Security, Compliance & Audit | Supported 21 CFR Part 11 module for FDA-regulated workflows | Not evidenced |
| Configurable document retention policiesSecurity, Compliance & Audit | Supported | Not evidenced |
| Self-serve / ready-to-sign linksHigh-Volume Sending, Payments & Notarization | Supported PowerForms for self-service document generation | Not evidenced |
| Batch send / bulk signing at scaleHigh-Volume Sending, Payments & Notarization | Supported | Not evidenced |
| Admin console & user managementAdministration & Reporting | Core strength User and access-control management | Partial Team workspaces for shared documents; granular admin console not detailed |
| Usage & transaction reportingAdministration & Reporting | Supported Customizable reports with CSV export | Not evidenced |
| Delegated / role-based administrationAdministration & Reporting | Supported | Not evidenced |
| Embedded signing / embedded requestingIntegrations & Developer Platform | Supported | Not evidenced |
| iPaaS connectivity (Zapier, Workato, Power Automate, etc.)Integrations & Developer Platform | Not evidenced | Supported Zapier and Microsoft Power Automate |
| Client SDKsIntegrations & Developer Platform | Supported | Not evidenced |
| AI contract summaries & key-term extractionContract Lifecycle & Deal Extensions | Supported AI-assisted document summary and Q&A for signers | Not evidenced |
| Rich field libraryDocument Preparation & Templates | Core strength 20+ standard and custom fields | Supported Drag-and-drop fillable fields |
| Serial, parallel & mixed routingSending & Routing Workflows | Core strength Serial, parallel, and mixed recipient routing | Supported Signing order and roles |
| Automated reminders & expirationSending & Routing Workflows | Supported | Partial Real-time status tracking; scheduled reminder cadence not detailed |
| Qualified/advanced electronic signatures (eIDAS)Identity & Authentication | Partial eIDAS support via separate module; not detailed in core feature set | Not evidenced |
| Complete audit trail / certificate of completionSecurity, Compliance & Audit | Core strength Certificate of completion for each envelope | Supported Timestamps, IP addresses, and signer identity |
| Public REST APIIntegrations & Developer Platform | Core strength REST and SOAP APIs with OAuth2 | Supported REST eSignature API |
Both grade identically on the other 18 capabilities — see each product's full profile: DocuSign, SignNow.
DocuSign vs SignNow — FAQs
Is DocuSign or SignNow better for ERP integration?
Both state integrations with NetSuite, Microsoft Dynamics 365. DocuSign additionally lists SAP, Workday. SignNow additionally lists Acumatica, Xero. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, DocuSign or SignNow?
SignNow has the lower published starting rate ($8 vs $25 per user/month, list price). Implementation, ERP integration and volume discounts change the real total — treat list rates as a starting point.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what DocuSign and SignNow should each cost you — and whether a third option belongs on your shortlist.