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Swisscom (Schweiz) AG

SAP Gold Partner

Worblaufen, Switzerland · Europe

Swiss telecoms and IT services provider offering full-service SAP consulting, implementation and managed operations.

ConsultingImplementer

Partner Level

Gold

SAP certified

Company Size

Mid-Market

51–500 employees

Region

Europe

Switzerland

SAP Products

2

specialisations

About Swisscom (Schweiz) AG

Swiss telecoms and IT services provider offering full-service SAP consulting, implementation and managed operations.

Swisscom (Schweiz) AG is a SAP Gold Partner based in Worblaufen, Switzerland, serving clients across the Europe region. They specialise in SAP S/4HANA Public Cloud, SAP S/4HANA Private Cloud, and work with organisations in Cross-Industry.

About Swisscom (Schweiz) AG

Swisscom is a SAP Gold Partner positioned as a full-service SAP provider in Switzerland. Its SAP organisation includes around 400 certified specialists and supports more than 280 customers in Switzerland and internationally. Service offerings span strategy, S/4HANA conversion, SAP Basis operation, application management and Managed SAP RISE for migrations to RISE with SAP. Swisscom operates an SAP S/4 Transformation Factory and an SAP Innovation Centre, and Swisscom is the largest ERP implementer in Switzerland.

Services

SAP consultingSAP implementationmanaged SAP servicesRISE with SAP deliverySAP Basis operationsS/4HANA conversion

Products supported

SAP S/4HANARISE with SAPSAP ECCSAP Analytics Cloud

Industries served

manufacturingretailhealthcarefinancial servicespublic sector

Certifications

SAP Gold Partner
Profile compiled from public sources (May 2026):
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SAP Case Studies by Swisscom (Schweiz) AG

4 verified stories

Real SAP implementations delivered by Swisscom (Schweiz) AG — summarised from case studies published on their website, with only the figures the original source reports.

DT Swiss AG

Bicycle component manufacturingSwitzerlandMid-Market300 in Switzerland, 1,000 globally employees

An earlier SAP business software installation used worldwide, with much production work still handled on Excel spreadsheets and paper plans.SAP S/4HANA

about 900 hours

analysis effort

15 to 20%

efficiency increase achieved

30%

efficiency increase expected

Challenge: DT Swiss wanted to raise aluminium rim output to two million units a year and build a new Polish plant as a smart factory, but production planning still depended on spreadsheets and knowledge held by a few employees.

Read more

Solution: Swisscom migrated the worldwide SAP system to SAP S/4HANA using a brownfield approach, then extended it with an SAP-based enterprise integration platform and SAP MII to digitalise shopfloor processes and standardise production work centres.

Results: The go-live took place on 1 January 2023 and rim production in Poland started in October 2023. The CFO reports a 15 to 20% efficiency increase so far, expects 30% eventually and anticipates 20% cost savings in manufacturing.

Go-live on 1 January 2023; a second smart-factory stage took just under nine months
We have already achieved a 15 to 20% increase in efficiency. In the end, this is likely to be 30%.
Michael Schütz, CFO, DT Swiss AG
Original case study ↗

frigemo ag

Food productionSwitzerlandMid-Marketapprox. 950 employeesten sites scope

Ageing, non-standardised ERP systems across the group, with most make-ready processes still paper-based.SAP S/4HANA

over 3,000

daily orders

400 tons of goods

daily volume

80 to 95%

operations guaranteed day after go live

Challenge: Growth had made operations more complex while make-ready processes remained largely paper-based and group systems were not standardised. SAP S/4HANA had to be rolled out at ten sites at once, and frigemo needed at least 80% of operations guaranteed at launch.

Read more

Solution: Swisscom implemented SAP S/4HANA in a big bang across the ten sites. With no comparable convenience-sector reference available, frigemo's own requirements were built into the design rather than taken from a standard sector template.

Results: The day after go-live, between 80 and 95% of operations were running depending on the area. Management describes processes as digitalised, though the Head of Finance states efficiency gains had not yet appeared and are expected over the following two to three years.

Big bang go-live across ten sites simultaneously
We required a modern solution to underpin our company digitisation strategy.
Baptiste Gremaud, Head of Finance, Controlling and IT, frigemo ag
Original case study ↗

Bühler AG

Plant engineeringSwitzerlandEnterprise12,700 worldwide employees

A global SAP ERP landscape whose structures had evolved over two decades.SAP S/4HANA

7 terabytes

original data volume

17 months

transformation phase

more than half

data volume reduction

Challenge: Structures that had grown over two decades limited transparency, and scalability and harmonisation were only partly achieved. Bühler wanted a single high-performance data source accessible to employees worldwide without major changes to its business processes.

Read more

Solution: Swisscom migrated the global ERP system to SAP S/4HANA using selective data transition, which kept existing processes, transformed selected data and allowed a flexible go-live. Bühler reworked its global account structure and introduced the Universal Journal, with SNP acting as Swisscom's subcontractor on data integration.

Results: Bühler went live on a stable system after a 17-month transformation phase. The original 7 terabytes of data was reduced by more than half, which Swisscom links to lower in-memory database investment.

17-month transformation phase
This project embodied the Bühler spirit of making a big difference.
Marilena Jemetta-Sammartin, Head of Global Finance Academy & CH Accounting, Bühler AG
Original case study ↗

Ricola

Food productionSwitzerlandMid-Marketapprox. 500 employees

SAP R/3 landscape dating back to 1997, with a substantial number of in-house developments accumulated over more than 20 years.SAP S/4HANA

more than 50 countries

export markets

13 months

project duration

Challenge: Ricola operates a validated IT environment because most of its sweets are sold in the USA and require FDA approval. Its SAP R/3 landscape dated from 1997 and had accumulated a large volume of in-house developments.

Read more

Solution: Swisscom's SAP consultants planned and implemented a greenfield SAP S/4HANA system, using SAP best practice content to return the company to SAP standard and SAP's Migration Cockpit for the data transfer.

Results: The switch was made on time and on budget, with the agreed short interruption to operations during cutover. Swisscom records the outcome as a return to SAP standard and a technological basis for further digitisation projects.

13-month project duration
As an early adopter of S/4HANA, we are securing our ERP investment in the best possible way because SAP now only innovates on S/4.
Rolf Kohler, VP Global Information Technology, Ricola
Original case study ↗

Browse all SAP case studies →

SAP Products Swisscom (Schweiz) AG Specialises In

SAP S/4HANA Public CloudSAP S/4HANA Private Cloud

Industries Swisscom (Schweiz) AG Serves

Cross-Industry

Swisscom (Schweiz) AG Partner Details

Partner Level
SAP Gold Partner
Headquartered
Worblaufen, Switzerland
Region
Europe
Company Size
Mid-Market (51–500 employees)
Partner Types
Consulting, Implementer

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Frequently Asked Questions About Swisscom (Schweiz) AG

What SAP products does Swisscom (Schweiz) AG specialise in?
Swisscom (Schweiz) AG specialises in SAP S/4HANA Public Cloud, SAP S/4HANA Private Cloud. As a SAP Gold Partner, they have demonstrated expertise across 2 SAP products.
Where is Swisscom (Schweiz) AG headquartered?
Swisscom (Schweiz) AG is headquartered in Worblaufen, Switzerland, serving clients across the Europe region.
What industries does Swisscom (Schweiz) AG serve?
Swisscom (Schweiz) AG works with organisations across Cross-Industry. Their industry expertise allows them to deliver tailored SAP implementations for each sector.
What type of SAP partner is Swisscom (Schweiz) AG?
Swisscom (Schweiz) AG is a SAP Gold Partner, offering Consulting, Implementer services. They are a mid-market-sized organisation.
What countries does Swisscom (Schweiz) AG operate in?
Swisscom (Schweiz) AG operates in Austria, Belgium, France, Germany, Ireland, Netherlands, Switzerland, United Kingdom, providing SAP consulting and implementation services across 8 countries.

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