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Business One AMS, Hosting & Help-Desk Partners

SAP Business One Support & Managed Services Partners

SAP Business One support partners — also called SAP B1 managed service providers — deliver ongoing operational support for Business One implementations. Most small and mid-size B1 customers don't have a full-time SAP administrator in-house, which makes a B1 support partner essential for handling system upgrades, year-end procedures, user help-desk, customisation maintenance, integration support, and cloud hosting. The B1 ecosystem is dominated by regional specialists with deep vertical experience — discrete manufacturing, distribution, retail, and professional services are the most-served segments. This directory lists verified B1 support partners worldwide.

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Featured Partners

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Paying partners appear first; results are ranked by fit within each tier.

Platinum
Birchman

Birchman

Bracknell, United Kingdom

Birchman is a UK founded business transformation and IT consultancy specialising in SAP and ERP solutions. We're a Global SAP Platinum Partner and the primary UK member of United VARs, the world's largest alliance of SAP solution providers, giving us access to local expertise and delivery capability in 80+ countries. We help organisations plan, migrate to and thrive on SAP Cloud ERP (S/4HANA), whether that's moving off legacy ECC6, running a phased cloud migration or optimising an existing SAP landscape. Our services cover the full transformation lifecycle: strategy and target operating model design, ERP implementation, data analytics, cloud infrastructure, application development, and IT governance. We back this with industry specific accelerator packages for Mining, CPG, and Professional Services, drawing on 20+ years of sector experience. Over that time, we've built a reputation not just for delivering transformation projects but for steadying them. Brought in when a project needs a safe pair of hands to see it through to a successful outcome. It's why so many customers trust us with their most critical digital transformation and SAP work. We measure our success by our customers', helping them get the most out of their SAP investment, not just at go-live but for years afterwards. Our Application Management Services and ongoing consultancy keep that relationship going, with continuous improvement built in as standard. We're big enough to lead complex, global transformation projects and boutique enough to still care about every client we work with.

Mid-Market (101–1,000)Global
ConsultingImplementerLicense Reseller

Products

SAP Cloud ERP (S/4HANA) Public & PrivateBusiness Technology Platform+7 more
Platinum
delaware

delaware

London, United Kingdom

SAP Platinum Partner and global Platinum Reseller — one of just eleven worldwide — and one of twelve RISE with SAP Validated Partners. Winner of the 2024 SAP Pinnacle Award for SAP BTP customer value and the SAP Partner Award 2026 for Partner Industry Innovation. 5,000+ professionals across 38 offices in 20+ countries support the full SAP lifecycle, from S/4HANA and RISE with SAP implementations to application managed services for 250+ AMS clients globally. The UK practice, established in Bristol in 2017, spans 200+ consultants across SAP and Microsoft technologies.

Large (1,001–10,000)Global
ConsultingImplementerReseller

Products

SAP S/4HANA Public CloudSAP S/4HANA Private Cloud+10 more
Platinum
Softengine

Softengine

Woodland Hills, United States

Softengine has been helping growing organizations select, implement and continuously improve the right ERP solution since 1996. As an SAP Business One Premier Partner, we guide companies from initial evaluation through implementation, go live and long term support – helping them make informed decisions as their operations, markets, regulations and business needs evolve. Our work covers the full lifecycle. 1. ERP Evaluation and Selection We help you select the right ERP platform based on your industry, requirements, budget and growth plans. If SAP Business One is not the fit, we say so before anyone signs. 2. Discovery, Analysis and Solution Design We work with leadership, operations, finance and IT to understand existing challenges, then design improved processes and system architecture around how the business actually runs. 3. Implementation and Project Management We configure SAP Business One and manage the project end to end, coordinating resources, timelines, risks and milestones. 4. Development, Integrations and Data Migration We develop specialized functionality, connect your other business systems, and migrate and validate legacy data. 5. Testing, Training and Go Live We test the solution, train users, manage change and coordinate the transition to the new system. 6. Protecting Your Investment Dedicated post go live support, account management, proactive system management and ongoing optimization – as new requirements, regulations, market conditions, locations and acquisitions reshape the business. Where standard SAP Business One falls short, we built our own. WMS+ for warehouse management. Container Management for import heavy distribution. Softengine Processing for seafood. Manufacturing Solutions for production. Web Portals for customer self service. All native SAP Business One extensions, developed and supported in house. Our expertise is operational. Manufacturers, distributors, food and beverage producers, construction firms, field service teams and oil and gas operators – businesses where lot traceability, job costing, warehouse throughput and shop floor visibility decide whether an ERP project succeeds or stalls. We also deploy SAP Business One on our own secure hosted cloud, so infrastructure is one less vendor to manage. 25+ years implementing ERP. 200+ implementations. 98% client retention.

Mid-Market (101–1,000)North America
ResellerImplementerISVConsultantManaged Services

Products

SAP Business One
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How to shortlist, scope, and negotiate with SAP system integrators — ~30 pages, independent, vendor-neutral.

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Frequently Asked Questions

What does an SAP Business One support partner do?

Day-to-day operational support for Business One: user help-desk, year-end procedures (closing periods, opening new fiscal year), Business One version upgrades (B1 9.x to 10.x and patch levels), add-on maintenance, integration support (typically B1iF or Boyum), report and query development, custom field changes, and cloud hosting if applicable.

Should I host SAP Business One with my support partner?

Most B1 customers host with the same partner that implemented and supports the system — because the partner already knows the customisations and add-ons. Common hosting options are AWS, Azure, or a partner-owned private cloud. Self-hosting on customer infrastructure is increasingly rare.

What is an SAP Business One add-on and which partners support them?

B1 add-ons are third-party extensions providing functionality beyond the core (advanced manufacturing, EDI, warehouse management, e-commerce, payroll). Most B1 partners support a portfolio of add-ons from vendors like Boyum, CompuTec, Produmex, and Coresuite. Verify your partner supports the specific add-ons in your environment.

How are SAP Business One managed services priced?

Typically a monthly retainer covering a fixed number of support hours, plus hosting infrastructure costs. Mid-market B1 environments (50–100 users) typically pay $3k–$10k/month for support; smaller deployments under 25 users typically pay $1.5k–$4k/month. Hosting is usually $500–$2k/month extra depending on infrastructure tier.

Can I switch SAP Business One support partners?

Yes — and it's relatively common. The transition typically takes 30–60 days with knowledge transfer covering custom fields, queries, integrations, and add-on configuration. Loss of installed-base knowledge is the main risk; mitigated by good documentation and a structured handover.

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