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Shippo

by Shippo · Transportation Management (TMS)

Multi-carrier shipping platform for rate comparison, labels, tracking, and returns.

Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.

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Works with
NetSuiteShopifyBigCommerceMagento (Adobe Commerce)WooCommerce
Deployment
Cloud
Company size
SMB, Mid-market, Enterprise
Pricing
Subscription tiers plus per-label and usage-based fees
Founded
2013
Headquarters
San Francisco, California, United States

Overview

Shippo is a multi-carrier shipping platform that lets businesses compare real-time rates across 40+ carriers, buy and print shipping labels, validate addresses, track shipments, and manage returns from a single dashboard or via a REST API. It is aimed primarily at e-commerce sellers, marketplaces, and platforms that want to avoid integrating and maintaining each carrier connection individually, instead routing all carrier interactions through one standardized interface. Shippo provides access to negotiated discount rates on carriers such as USPS, UPS, FedEx, and DHL, and supports both a no-code web application and a developer API for embedding shipping into other software.

The product is offered in two forms: a web app for merchants who manage shipping through a browser dashboard, and a shipping API used by developers to embed rating, label generation, tracking, and address validation into their own applications. The web app connects to e-commerce stores and marketplaces through prebuilt one-click integrations that automatically sync orders and write tracking data back, while higher-volume or custom workflows (including ERP systems such as NetSuite) are typically connected through Shippo's API or third-party iPaaS connectors. Shippo reports serving millions of customers and processing over 200 million shipments annually.

For ERP buyers, Shippo functions as a transportation/parcel-shipping layer rather than a full enterprise TMS: it concentrates on parcel carrier rate-shopping, label production, international customs documentation, and post-purchase tracking and returns. ERP integration is generally indirect — orders flow from the ERP to Shippo for rate-shopping and label creation, and tracking numbers and statuses flow back — commonly implemented through Shippo's REST API or an integration platform such as Celigo or integrate.io. There is no Shippo-published native NetSuite connector certified by Shippo; NetSuite connectivity is delivered through the API or partner middleware.

Screenshots & demo

Demo video from the vendor's YouTube channel. Screenshots sourced from Shippo.

Modules & capabilities

Shippo covers 17 of 54 capabilities we track in this category (+1 partial)

31%
  • Multi-carrier / multimodal rate shoppingReal-time rate comparison across 40+ carriers
    Core strength
  • Carrier contract & negotiated rate management
    Not evidenced
  • Freight bid / RFP and tender management
    Not evidenced
  • Spot market rate access
    Not evidenced
  • Bring-your-own carrier accountsConnect and use your own negotiated carrier accounts
    Core strength
  • Rate benchmarking & market index
    Not evidenced

“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.

Common use cases

  • E-commerce sellers buying and printing discounted shipping labels from a single dashboard
  • Comparing carrier rates to rate-shop the cheapest or fastest service per order
  • Automating international shipments with generated customs paperwork
  • Providing branded post-purchase tracking pages and notification emails
  • Managing returns with self-serve return labels
  • Platforms and marketplaces embedding multi-carrier shipping via the API
  • Connecting an ERP or OMS (e.g., NetSuite) to Shippo for label creation and tracking sync

Strengths & considerations

Strengths

  • Single integration to 40+ carriers, removing the need to build and maintain each carrier connection
  • Discounted carrier rates available without negotiating contracts directly
  • Both a no-code web app and a developer REST API from the same platform
  • Free Starter plan covering up to 30 labels per month for very small senders
  • Large operating scale (200M+ shipments annually) across e-commerce and platform customers

Considerations

  • Parcel-focused; not a full enterprise TMS for freight/LTL or complex multi-modal logistics
  • No Shippo-published, Shippo-certified native NetSuite connector — ERP integration is via API or third-party iPaaS
  • API calls (tracking, rating, validation) and non-US address validation can incur separate per-call costs
  • Per-label and overage fees apply beyond plan limits and on connected carrier accounts
  • Deepest automation and branding features are gated to paid Pro/Premier tiers

ERP integrations

Open API
Bi-directional

Connected via Shippo's REST API or third-party iPaaS (Celigo); no confirmed official Shippo-published NetSuite template.

Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-11.

Pricing

Model
Subscription tiers plus per-label and usage-based fees
Starting price
Free Starter plan (up to 30 labels/month); Pro from $17/month
Free trial
Yes

Starter is free with up to 30 labels/month and $0.05/label on connected carrier accounts. Pro starts at $17/month (or $205/year) with tiered volume pricing and overage at $0.08/label. Premier is custom-priced with unlimited shipments. API usage (tracking, rating, validation) and non-US address validation may be billed separately. Verify current pricing on the vendor site. Get an independent shortlist with pricing guidance below.

Technical & security

Hosting
Vendor-hosted SaaS
Compliance
SOC 2 Type II
Mobile app
No

About the vendor

Founded
2013
Headquarters
San Francisco, California, United States
Ownership
Private (venture-backed)

Alternatives to Shippo in Transportation Management (TMS)

Shippo — frequently asked questions

Does Shippo integrate with NetSuite?

Yes, but indirectly. Shippo does not publish a Shippo-certified native NetSuite connector. NetSuite is connected through Shippo's REST API or a third-party integration platform such as Celigo or integrate.io, with orders flowing to Shippo for rate-shopping and label creation and tracking numbers syncing back to NetSuite.

How many carriers does Shippo support?

Shippo supports more than 40 carriers, including USPS, UPS, FedEx, DHL, Canada Post, Royal Mail, DPD, GLS, Deutsche Post, and Mondial Relay, accessible through a single integration.

Is there a free version of Shippo?

Yes. The Starter plan is free and includes up to 30 labels per month with one user login, with a $0.05 per-label fee on connected carrier accounts. Paid Pro and Premier tiers add higher volumes, branding, automation, and support.

Is Shippo SOC 2 compliant?

Yes. Shippo achieved SOC 2 Type II attestation (first attained in December 2022) and makes its report available to customers and partners under NDA on request.

Does Shippo offer an API?

Yes. Shippo provides a REST shipping API covering rates, labels, tracking, address validation, shipments, transactions, and batch operations, with client libraries, webhooks, and documentation for embedding shipping into other applications.

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