TouchBistro
by TouchBistro Inc. · POS Integration
iPad-based restaurant POS and management platform for front- and back-of-house.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
- QuickBooksXero
Sage Intacct - Deployment
- Cloud
- Company size
- SMB, Mid-market
- Pricing
- Subscription (tiered bundles) plus a custom quote-based tier
- Founded
- 2010
- Headquarters
- Toronto, Canada
Overview
TouchBistro is a cloud-based, iPad-native point-of-sale and restaurant management platform built specifically for foodservice operations — full-service and quick-service restaurants, fine dining, fast casual, bars, breweries, wineries and multi-location restaurant groups. It is not designed for food trucks, catering companies or general retail. The company reports the platform is deployed in more than 16,000 restaurants across over 100 countries.
The core product handles tableside ordering, bill splitting, floor plan and table management, menu management and staff permissions from the POS terminal, backed by 50+ cloud-based reports that update in real time and can be viewed remotely. Around the core POS, TouchBistro sells an expanding set of add-on modules — Kitchen Display System, Inventory Management, Labor Management, Online Ordering, Reservations & Waitlist, Loyalty, Marketing, Gift Cards and a Customer-Facing Display — plus its own integrated payments offering (TouchBistro Payments) and hardware (including the TouchBistro One tableside device).
TouchBistro was founded in Toronto in 2010 and raised CAD$150 million in growth financing from Francisco Partners in 2022 to fund expansion and acquisitions. It connects to restaurant-specific back-office software (accounting, inventory, payroll/scheduling, delivery aggregators) rather than to general-purpose ERP systems, reflecting its focus on single- and multi-location restaurant operators rather than broader enterprise resource planning.
Screenshots & demo
Demo video from the vendor's YouTube channel. Screenshots sourced from TouchBistro Inc..
Modules & capabilities
TouchBistro covers 21 of 54 capabilities we track in this category (+3 partial)
39%- Offline-resilient checkoutOffline mode with local network fallback when internet dropsSupported
- Mobile POSTableside ordering from a mobile iPadCore strength
- Self-service / kiosk checkoutNot evidenced
- Split & partial paymentsBill splitting, even or item-basedSupported
- Returns, exchanges & layawayNot evidenced
- Customizable checkout UINot evidenced
- Quotes & draft ordersNot evidenced
“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
Common use cases
- Independent full-service restaurant replacing a legacy terminal with iPad-based tableside ordering
- Multi-location restaurant group standardizing floor plans, menus and reporting across sites from the cloud
- Quick-service or fast-casual operator adding a Kitchen Display System to speed order fulfillment
- Bar, brewery or winery needing fast bill-splitting and tab management at the point of sale
- Restaurant automating bookkeeping by syncing daily sales and cost categories into QuickBooks, Xero or Sage Intacct
- Operator launching commission-free online ordering directly from its own website
- Restaurant group running a loyalty and gift card program to drive repeat visits
Strengths & considerations
Strengths
- Purpose-built exclusively for foodservice, not a general retail POS adapted for restaurants
- Native iPad hardware with offline mode that keeps taking orders on a local network if internet drops
- Modular add-on suite (KDS, inventory, labor, online ordering, reservations, loyalty, gift cards) sold around one core POS
- Own TouchBistro Payments and TouchBistro One hardware for a single-vendor payments stack
- Deployed at 16,000+ restaurants in 100+ countries, giving broad third-party integration coverage
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Rate itERP integrations
Third-party connector (Shogo) plus a direct TouchBistro-announced integration; maps TouchBistro revenue and cost categories to QuickBooks accounts (Desktop and Online).
Third-party connector (Shogo) listed as an accounting integration partner on TouchBistro's own integrations page.
Third-party connector (Shogo) listed as an accounting integration partner on TouchBistro's own integrations page.
Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-20.
Pricing
Full TouchBistro pricing breakdown — cost at 25/100/500 seats, competitor rates & FAQs
Point of Sale starts at $69/month (hardware required, sold separately). Essentials Bundle (software + hardware + integrated payments) starts at $119/month. Custom Bundle adds guest engagement products and other direct integrations and is quote-based. Add-on modules (Kitchen Display, Inventory, Labor Management, Online Ordering, Reservations, Loyalty, Marketing, Gift Cards, Customer-Facing Display) are individually priced on request. Hardware financing is available for venues with two or more terminals. Get an independent shortlist with pricing guidance below.
What does TouchBistro cost?
TouchBistro prices by quote, like most of this category. Here is what actually drives your number — and what to ask before you get one.
2 of the 13 vendors we track in this category publish no list price at all.
Technical & security
- Hosting
- Cloud-based SaaS on iPad hardware, with local-network offline mode when internet connectivity drops
- Mobile app
- Yes
About the vendor
- Founded
- 2010
- Headquarters
- Toronto, Canada
- Employees
- 501-1,000
- Ownership
- Private (growth investment from Francisco Partners, 2022)
Alternatives to TouchBistro in POS Integration
TouchBistro — frequently asked questions
Does TouchBistro integrate with accounting software?
Yes. TouchBistro's own integrations page lists QuickBooks, Xero and Sage Intacct as accounting partners, with the connection typically handled through the third-party sync tool Shogo. TouchBistro announced a direct QuickBooks integration in 2016 that maps its revenue and cost categories to the restaurant's QuickBooks accounts.
What hardware does TouchBistro run on?
TouchBistro is built on Apple iPad hardware as its core terminal, with OtterBox-compatible cases for durability. It also sells TouchBistro One, a compact device for tableside order-taking and payment, and offers hardware financing for venues with two or more terminals.
How much does TouchBistro cost?
The software-only Point of Sale plan starts at $69/month with hardware sold separately. The Essentials Bundle, which includes hardware and integrated payments, starts at $119/month. A Custom Bundle adding guest engagement modules and further integrations is quote-based.
Can TouchBistro work without an internet connection?
TouchBistro can continue processing orders and payments offline over a local network, with limited functionality until the connection is restored; it requires a stable internet connection for full functionality, including cloud reporting.
What kind of restaurants is TouchBistro built for?
TouchBistro targets foodservice operators specifically — full-service and quick-service restaurants, fine dining, fast casual, bars, breweries, wineries and multi-location groups. It does not support food trucks, catering companies or general retail businesses.
Compare TouchBistro head-to-head
The POS Integration Buyer's Guide
Before you commit to TouchBistro, see how it sits against the 13 POS integration systems we track — on capability, ERP integration depth and what each one actually charges for.
POS Integration Buyer's Guide
13 systems compared · 2026
ERP Research
- TouchBistro compared side-by-side with 12 alternatives
- ERP integration checklist — what to verify before you shortlist
- The pricing questions that change the quote
- A TouchBistro evaluation brief, included with the guide
POS Integration Buyer's Guide
Get a quote for TouchBistro
TouchBistro publishes a list price, but the number you pay depends on volume, modules and integration scope. Tell us your setup and we'll come back with a realistic figure and the alternatives worth quoting against it.