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Rithum

by Rithum · Marketplace Integration

Commerce operations platform connecting brands and retailers to marketplaces, ERPs and fulfillment.

Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.

Works with
SAPNetSuiteMicrosoft Dynamics 365 Business CentralMicrosoft Dynamics 365 FinanceSage IntacctAcumatica
Deployment
Cloud
Company size
Mid-market, Enterprise
Pricing
Quote-based
Founded
1997
Headquarters
Latham, New York, United States (also London, England)

Overview

Rithum is a commerce operations platform formed from the December 2023 merger of CommerceHub, ChannelAdvisor and Dsco under a single brand. It helps brands and retailers manage product listings, inventory, orders and fulfillment across marketplace, dropship and direct-to-consumer channels. CommerceHub traces back to 1997 and ChannelAdvisor to 2001; CommerceHub acquired ChannelAdvisor in November 2022, and the combined company rebranded as Rithum in December 2023.

The platform serves brands (marketplace listings and advertising management across 600+ channels, inventory sync, order consolidation and routing) and retailers (dropship supplier network, private marketplace creation, supplier performance monitoring). An AI layer branded RithumIQ is positioned across the product line to support pricing, ad and operations decisions.

Rithum connects order, inventory and fulfillment data between selling channels and back-office systems, offering managed integrations to ERP platforms including SAP, NetSuite and Microsoft Dynamics without custom development, in addition to certified partner connectors (MindCloud, APPSeCONNECT, TrueCommerce, eBridge Connections) that extend reach to Sage Intacct, Acumatica, QuickBooks, Infor and other ERPs.

Modules & capabilities

Rithum covers 19 of 40 capabilities we track in this category

48%
  • Broad marketplace coverage600+ marketplace and channel connections
    Core strength
  • Regional / international marketplace coverageImplied by 600+ channel breadth; not itemized by region
    Supported
  • Ecommerce platform connectors
    Not evidenced
  • Social commerce channels
    Not evidenced
  • Multi-account / multi-storefront connections
    Not evidenced

“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.

Common use cases

  • A brand launching on 20+ marketplaces from a single listing and inventory hub
  • Feeding marketplace and DTC orders directly into SAP or NetSuite without custom EDI development
  • A retailer building a dropship program with supplier performance scorecards
  • Routing orders automatically between FBA, WFS and in-house warehouses based on cost or location
  • Running retail media and shopping ad campaigns alongside marketplace listing management
  • Retailers launching a private marketplace to expand assortment without holding inventory

Strengths & considerations

Strengths

  • Combines two of the longest-standing marketplace and channel management platforms, CommerceHub and ChannelAdvisor, under one product line
  • Direct managed ERP integrations to SAP, NetSuite and Microsoft Dynamics alongside a certified partner connector network
  • Serves both sides of the marketplace relationship: brand and supplier channel management, and retailer dropship and marketplace operations
  • Reports serving over 40,000 brands, suppliers and retailers and more than 50 billion dollars in annual GMV

Rithum customer case studies

How companies use Rithum alongside their ERP — pulled from Rithum's published customer stories, with the ERP each customer runs where they state it.

Draper Tools

Retail · United Kingdom

ACOS down 50%, revenue up 77%, order growth up 470% YoY in first half of 2023

Order Growth
+470%
Order Growth
Acos Reduction
-50%
Acos Reduction
Revenue Growth
+77%
Revenue Growth

Boardriders

Retail · United States

Added 50 channels, maintains consistent performance across Europe and US

Sales Growth
15x
Sales Growth
Channel Increase
50
Channel Increase
Channel Percentage Growth
35%
Channel Percentage Growth

Book and Mortar

Retail · United States

15% of sales from Temu with minimal manual effort

Daily Gmv
$5,000-$10,000
Daily Gmv
Time To Launch
6 months
Time To Launch
Sales Contribution
15%
Sales Contribution

Toynk Toys

Retail · United States

Selling on nearly 20 global marketplaces including Best Buy, MercadoLivre, Newegg, Rakuten; expanding to 3 more

Marketplaces
20 global marketplaces
Marketplaces
Process Improvement
100 errors fixed in a few clicks
Process Improvement

DSW

Retail · United States

Onboarded 250 brands with 152 connections; maintained nearly 100% fill rate throughout the year

Fill Rate
nearly 100% throughout the year
Fill Rate
Brands Integrated
250 brands
Brands Integrated

Forza Sports

Retail · United States

Nearly tripled sales; expanded from 5,600 to 12,000+ listings on eBay alone; 1.5+ million total orders

Orders
1.5+ million orders on eBay
Orders
Feedback Score
360,000+ with near 100% positive feedback
Feedback Score

These customers also appear in ERP implementation stories

The same companies show up in our library of ERP implementation case studies — useful for seeing what the wider stack around this add-on looks like.

  • ASICS · NetSuite ERP
  • Simons Shoes · Odoo

Summarised from each vendor's published customer stories. Figures are the vendor's own claims, not independently verified by ERP Research. See all 24 Rithum case studies

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ERP integrations

SAPRithum direct managed integration for SAP
Prebuilt connector
Bi-directionalOrdersInventoryShipping/invoicing status

Rithum describes a direct connection without custom development; no store.sap.com listing found (checked local SAP Store dump).

NetSuiteRithum direct managed integration for NetSuite
Prebuilt connector
Bi-directionalOrdersInventoryShipping/invoicing status

Rithum describes a direct connection without custom development; no suiteapp.com listing confirmed under Rithum or ChannelAdvisor branding.

Microsoft Dynamics 365Rithum direct managed integration for Microsoft Dynamics
Prebuilt connector
Bi-directionalOrdersInventory

Covers both Dynamics 365 Business Central and Dynamics 365 Finance per Rithum's ecosystem listing; no AppSource listing confirmed.

Sage IntacctTrueCommerce / MindCloud connector for Sage Intacct
Partner-built
Varies by connectorOrdersShipment trackingInventory levels

MindCloud pulls Rithum orders into Sage Intacct and syncs tracking/inventory back; also reachable via TrueCommerce.

AcumaticaTrueCommerce connector for Acumatica
Partner-built
Varies by connectorOrdersInventory

TrueCommerce lists Acumatica among the ERPs it connects to the Rithum platform.

QuickBooksTrueCommerce connector for QuickBooks
Partner-built
Varies by connectorOrders

TrueCommerce lists QuickBooks among the ERPs it connects to the Rithum platform.

InforMindCloud connector for Infor
Partner-built
Varies by connectorOrdersInventory

MindCloud lists Infor among the ERPs it can connect to the Rithum platform.

Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-20.

Pricing

Full Rithum pricing breakdown — cost at 25/100/500 seats, competitor rates & FAQs

Model
Quote-based
Free trial
No

No published pricing; Rithum directs prospects to a personalized demo and sales conversation. Get an independent shortlist with pricing guidance below.

What does Rithum cost?

Rithum prices by quote, like most of this category. Here is what actually drives your number — and what to ask before you get one.

  • Transaction volumethe number of payments, invoices or orders you push through it each month (3 of 10 vendors here).
  • Suppliers or customers managedthe size of the trading network you onboard onto it (2 of 10 vendors here).
  • Data volumerows synced, storage consumed or compute used — usage-metered rather than seat-based (2 of 10 vendors here).

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4 of the 10 vendors we track in this category publish no list price at all.

Technical & security

Hosting
SaaS (multi-tenant)
Mobile app
No

About the vendor

Founded
1997
Headquarters
Latham, New York, United States (also London, England)
Ownership
Private (Insight Partners majority stake; formerly GTCR and Sycamore Partners)
Notable customers
Walmart (partner), Home Depot, Williams-Sonoma, Adidas, Chewy

Alternatives to Rithum in Marketplace Integration

Rithum — frequently asked questions

What is Rithum?

Rithum is a commerce operations platform formed in December 2023 from the merger of CommerceHub, ChannelAdvisor and Dsco. It helps brands and retailers manage marketplace listings, inventory, orders, advertising and fulfillment across hundreds of sales channels.

Does Rithum integrate with ERP systems like SAP or NetSuite?

Yes. Rithum offers direct managed integrations to SAP, NetSuite and Microsoft Dynamics, plus a network of certified partner connectors, including MindCloud, APPSeCONNECT and TrueCommerce, that reach Sage Intacct, Acumatica, QuickBooks and other ERPs.

Is Rithum the same company as ChannelAdvisor?

Rithum incorporates ChannelAdvisor, which CommerceHub acquired in November 2022. The combined company, including the Dsco dropship network, rebranded as Rithum in December 2023.

How is Rithum priced?

Rithum does not publish pricing. Prospective customers request a demo and receive a quote based on their channel mix and volume.

Compare Rithum head-to-head

Free PDF · Vendor-neutral · No sales calls

The Marketplace Integration Buyer's Guide

Before you commit to Rithum, see how it sits against the 10 marketplace integration systems we track — on capability, ERP integration depth and what each one actually charges for.

Marketplace Integration Buyer's Guide

10 systems compared · 2026

ERP Research

  • Rithum compared side-by-side with 9 alternatives
  • ERP integration checklist — what to verify before you shortlist
  • The pricing questions that change the quote
  • A Rithum evaluation brief, included with the guide
Free Download

Marketplace Integration Buyer's Guide

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