Signifyd
by Signifyd · Payment Fraud & Risk
Commerce Protection Platform with financial-guarantee fraud, chargeback and account-abuse protection.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
- Shopify
NetSuiteBigCommerceAdobe CommerceSalesforce Commerce Cloud - Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Percentage of protected GMV with chargeback liability shift
- Founded
- 2011
- Headquarters
- San Jose, California, United States
Overview
Signifyd runs a Commerce Protection Platform for e-commerce merchants, built around instant, network-informed order decisioning backed by a financial guarantee. It evaluates orders at checkout using device, behavioral, and network signals drawn from what it describes as the world's largest commerce network, then guarantees approved orders against fraud and, with its Complete Chargeback Protection product, against non-fraud chargebacks too (item-not-received, significantly-not-as-described, duplicate transactions, and more).
Beyond core fraud decisioning, the platform includes Account Protection (login/account-takeover defense with a 100% financial guarantee on approved orders), Automated Risk Decisioning, Dynamic Exemption Management (using PSD2 exemptions to reduce checkout friction in Europe), Auth Rate Optimization, Chargeback Recovery, and Return Abuse Prevention. A separate Payments Optimization Platform is aimed at payment providers who want to resell fraud and conversion tooling to their own merchants.
Signifyd serves merchants across fashion, electronics, home goods, beauty, quick-service restaurants, sporting goods, grocery, auto parts, and airlines, and integrates with major commerce platforms including Shopify Plus, BigCommerce, Adobe Commerce, Salesforce Commerce Cloud, and NetSuite.
Modules & capabilities
Signifyd covers 11 of 51 capabilities we track in this category (+1 partial)
22%- Real-time transaction risk scoringInstant order-risk decisions at checkoutCore strength
- Device intelligence & fingerprintingDevice, behavioral and cross-merchant network signal analysisSupported
- Behavioral biometricsNot evidenced
- Card-testing & stolen-card detectionNot evidenced
- Authorized push payment (APP) / scam detectionNot evidenced
- Cross-institution network intelligenceSupported
- Adaptive machine-learning risk modelsNot evidenced
“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
Common use cases
- Approving e-commerce orders in real time with a financial guarantee against resulting fraud chargebacks
- Covering non-fraud chargebacks (item not received, not-as-described, duplicate charges) on approved orders
- Detecting and blocking account takeover attempts across login and checkout
- Optimizing PSD2/SCA exemptions in Europe to reduce checkout friction while staying compliant
- Recovering revenue through automated chargeback representment
- Preventing return-policy abuse by repeat/coordinated abusers
- Payment providers embedding Signifyd's fraud and conversion tooling for their merchant base
Strengths & considerations
Strengths
- Decisions are backed by a financial guarantee (fraud and, on Complete Chargeback Protection, non-fraud chargebacks) rather than a risk score alone
- Cross-merchant commerce network signal used to detect account-takeover and fraud patterns
- Vendor reports winning 50% more disputes than the industry average
- Deep native integration with Shopify Plus, positioned jointly ("Shopify gets you sales. Signifyd guarantees you keep them.")
- Named integration with NetSuite among its commerce/ERP platform partners
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Rate itERP integrations
NetSuite lists Signifyd as a platform partner delivering fraud-guarantee decisions against NetSuite ecommerce orders. No suiteapp.com listing or SuiteApp ID found, so treated as a partner-built connector rather than certified-marketplace.
Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-20.
Pricing
Full Signifyd pricing breakdown — cost at 25/100/500 seats, competitor rates & FAQs
Signifyd charges a percentage of protected gross merchandise value and takes on the loss when an order it approved turns out fraudulent — you are not charged when an order is declined for fraud. That guarantee model is the product: you are buying chargeback liability transfer, not just a risk score. The rate is set by assessing your current chargeback losses, decline rate and manual review effort, so two merchants with identical revenue can be quoted very differently. Compare against the fully-loaded cost of your current chargebacks plus review headcount, not against a per-transaction fee. Get an independent shortlist with pricing guidance below.
What does Signifyd cost?
Signifyd prices by quote, like most of this category. Here is what actually drives your number — and what to ask before you get one.
8 of the 12 vendors we track in this category publish no list price at all.
Technical & security
- Hosting
- SaaS (multi-tenant)
About the vendor
- Founded
- 2011
- Headquarters
- San Jose, California, United States
- Employees
- 501-1,000
- Ownership
- Private (venture-backed)
Alternatives to Signifyd in Payment Fraud & Risk
Signifyd — frequently asked questions
What makes Signifyd's fraud protection different from a risk-scoring tool?
Signifyd backs its order decisions with a financial guarantee: approved orders are covered against resulting fraud chargebacks, and its Complete Chargeback Protection product extends that guarantee to non-fraud chargebacks like item-not-received or not-as-described disputes.
Does Signifyd integrate with Shopify?
Yes, Signifyd is positioned as a certified Shopify Plus technology partner, marketed jointly with Shopify ("Shopify gets you sales. Signifyd guarantees you keep them.").
Does Signifyd integrate with NetSuite or other commerce platforms?
Signifyd lists NetSuite, BigCommerce, Adobe Commerce, and Salesforce Commerce Cloud among its named ecommerce/ERP platform partners, in addition to Shopify Plus.
What does Account Protection cover?
Account Protection monitors the login-to-checkout journey for account-takeover risk and backs every approved order with a 100% financial guarantee against ATO-related chargebacks.
How is Signifyd priced?
Signifyd does not publish pricing publicly; prospective customers must contact sales, though a dedicated pricing page exists on its site.
Compare Signifyd head-to-head
The Payment Fraud & Risk Buyer's Guide
Before you commit to Signifyd, see how it sits against the 12 payment fraud & risk systems we track — on capability, ERP integration depth and what each one actually charges for.
Payment Fraud & Risk Buyer's Guide
12 systems compared · 2026
ERP Research
- Signifyd compared side-by-side with 11 alternatives
- ERP integration checklist — what to verify before you shortlist
- The pricing questions that change the quote
- A Signifyd evaluation brief, included with the guide
Payment Fraud & Risk Buyer's Guide
Get a quote for Signifyd
Signifyd publishes a list price, but the number you pay depends on volume, modules and integration scope. Tell us your setup and we'll come back with a realistic figure and the alternatives worth quoting against it.