Cleo Integration Cloud

by Cleo · EDI

Ecosystem integration platform unifying EDI, API and non-EDI B2B data flows

Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.

Works with: NetSuiteMicrosoft DynamicsSAPSageAcumatica
Deployment: Cloud
Company size: Mid-market, Enterprise
Pricing: Quote-based
Founded: 1976
Headquarters: Rockford, Illinois, USA

Overview

Cleo Integration Cloud (CIC) is a cloud-based platform built around the concept of "ecosystem integration" — bringing EDI, API and non-EDI B2B data flows together so businesses can connect trading partners, applications and e-commerce channels in one place. It is targeted at supply-chain-intensive industries such as manufacturing, distribution, logistics and wholesale, where document automation across many partners directly affects revenue and fulfillment.

The platform provides no-code onboarding, AI-assisted mapping and orchestration of EDI and API transactions directly into ERP, TMS and WMS systems. It supports secure protocols including HTTPS, FTPS, SFTP, AS2 and email, and offers a pre-defined network of business connections to accelerate partner onboarding. A distinctive aspect of Cleo's model is flexibility of delivery: customers can run integrations self-service, use Cleo's managed services, or blend the two.

Cleo (Cleo Communications) is a privately held company founded in 1976, headquartered in Rockford, Illinois, with offices in Chicago, Pennsylvania, London and Bangalore, and roughly 400 employees serving more than 4,000 direct customers.

Screenshots & demo

Demo video from the vendor's YouTube channel. Screenshots sourced from Cleo.

Modules & capabilities

Cleo Integration Cloud covers 22 of 45 capabilities we track in this category

49%

Pre-built trading-partner libraryPre-defined network of 900+ business connections
Supported
Trading-partner onboarding workflowsNo-code partner onboarding workflows
Core strength
Full-service onboarding by vendor staffFully managed services option includes partner support
Supported
Self-service / no-code onboardingNo-code onboarding workflows
Core strength
Trading-partner spec change management
Not evidenced
Retailer compliance program support
Not evidenced

“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.

Common use cases

Unifying EDI and API integration on a single platform
Onboarding trading partners quickly in supply-chain-heavy industries
Orchestrating order/invoice/ASN flows into ERP, TMS and WMS
Choosing managed services for some partners and self-service for others
Replacing aging point-to-point EDI with a modern cloud platform
Integrating e-commerce and marketplace channels alongside EDI
Gaining business-level visibility into revenue-impacting document flows

Strengths & considerations

Strengths

"Ecosystem integration" approach unifying EDI, API and non-EDI in one platform
Flexible self-service, managed, or blended delivery model
Strong focus on supply-chain-intensive industries (logistics, manufacturing, distribution)

Considerations

Self-service mapping of complex documents may still require professional services
Pre-built partner network is smaller than the largest retail-EDI or VAN providers

ERP integrations

SAPCleo Integration Cloud for SAP S/4HANA

Prebuilt connector

Bi-directionalEDI transactionsPurchase ordersInvoicesAdvance ship notices

Vendor site: "Connect SAP workflows across your ecosystem" for S/4HANA; no SAP Store listing evidenced.

Integration docs →

NetSuiteCleo Integration Cloud for NetSuite

Prebuilt connector

Bi-directionalOrdersInvoicesAdvance ship notices

Vendor site: "Automate NetSuite transactions and partner workflows"; no SuiteApp.com listing evidenced.

Integration docs →

Microsoft Dynamics 365Cleo EDI Integration for Dynamics 365 Supply Chain Management

Prebuilt connector

Bi-directionalOrdersInvoicesAdvance ship notices

Microsoft Commercial Marketplace listing for Dynamics 365 F&SCM; hostname is marketplace.microsoft.com rather than appsource.microsoft.com, so recorded as prebuilt-connector rather than certified-marketplace. Vendor site also confirms Dynamics 365 Business Central integration.

Marketplace listing →

Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-11.

Pricing

Model

Quote-based

Free trial

Quote-based pricing driven by number of trading partners, integration complexity, transaction volume and choice of self-service vs managed services. Get an independent shortlist with pricing guidance below.

Technical & security

Hosting: SaaS (multi-tenant)
Languages: English

About the vendor

Founded: 1976
Headquarters: Rockford, Illinois, USA
Employees: ~400
Ownership: Private

Alternatives to Cleo Integration Cloud in EDI

BabelwaySelf-service cloud B2B EDI platform for building and managing trading-partner channels BoomiCloud-native iPaaS connecting ERP, CRM and applications at scale CeligoiPaaS connecting NetSuite, Salesforce, HubSpot and 100+ business apps Comarch EDICloud EDI and e-invoicing platform for B2B supply chain collaboration across 60+ countries Crossfire IntegrationFully managed EDI and API integration service bridging ERPs with trading partners LogicbrokerCommerce orchestration platform for dropship, marketplace and EDI trading-partner integration

Cleo Integration Cloud — frequently asked questions

What does Cleo mean by ecosystem integration?

Bringing EDI, API and non-EDI B2B data flows onto one platform so businesses can connect partners, applications and e-commerce channels together with end-to-end visibility.

Can Cleo be run self-service or managed?

Both. Customers can self-service, use Cleo managed services, or blend the two.

Which ERPs does Cleo integrate with?

It provides connectors for NetSuite, Microsoft Dynamics, SAP, Sage and Acumatica, among others.

Evaluating EDI?

Tell us your ERP and requirements and we'll send an independent shortlist — including Cleo Integration Cloud and the best-fit alternatives — with honest pros and cons.