Cross ALM GmbH is an SAP Silver Partner focused on Application Lifecycle Management (ALM) for organisations operating mixed SAP and non-SAP environments. The firm became an official Atlassian partner in 2021 and combines certifications across both ecosystems to bridge SAP Solution Manager, SAP Cloud ALM, and Atlassian tools such as Jira and Confluence. Its flagship product, Cross Connector 5, is a Jira app that extends Jira with SAP functionality so that change requests, incidents, and transports can be initiated, released, monitored, and analysed directly inside Jira without context switching. Additional SAP-Jira connectors synchronise information and workflows between SAP and Jira to support collaboration between development and IT operations teams. Cross ALM also offers consulting around ALM strategy, IT Service Management (ITSM), and end-to-end change management. Customer industries cited include logistics, automotive, banking, financial services, insurance, pharmaceuticals, healthcare, telecommunications, wholesale and retail, corporate consulting, and public administration. SAP classifies the company as a Registered Partner under the ISV category, reflecting its product-centric ALM connector business; the Atlassian Marketplace lists the company as a vendor.