Concord is a contract lifecycle management (CLM) platform that covers the full contract process from intake and drafting through negotiation, e-signature, storage and renewal tracking. It positions itself for a "post-legal" workflow model where business teams (sales, procurement, HR, finance, operations) self-serve routine contracts from legal-approved templates while legal focuses on higher-risk agreements.
The platform includes AI-powered contract review that extracts parties, dates, values, obligations and key terms from uploaded documents, plus automated risk flagging and edit recommendations. Collaboration tools include mobile redlining, version control, comments and built-in e-signature. A centralized, searchable repository and reporting dashboards give visibility into contract volumes, cycle times, renewal exposure and portfolio risk.
Concord connects to CRM systems (Salesforce, HubSpot) to auto-generate contracts from deal or contact records, to cloud storage (Dropbox, Box, Google Drive) for document sync, and to thousands of other business applications via Zapier, webhooks and an open API. It does not appear to offer native, pre-built connectors to specific ERP or accounting systems (e.g., NetSuite, QuickBooks, SAP) — connectivity to those systems is done via Zapier or the open API/webhooks rather than a certified prebuilt integration.