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JourneyTeam is a Microsoft Dynamics 365 Business Central partner headquartered in Draper, Utah. JourneyTeam was named Microsoft's 2024 Partner of the Year for Dynamics 365 Business Central and was a 2025 finalist. The firm has served customers since 1993, is 100% Microsoft-focused, and holds Microsoft Solutions Partner designations and multiple Advanced Specializations.
Business Central Implementation
JourneyTeam offers two ways to implement Dynamics 365 Business Central:
- Sherpa for Business Central: a fixed-fee, $23,500, cohort-based implementation for teams with an internal champion. Your team configures Business Central alongside JourneyTeam experts in guided workshops, with a defined scope and go-live on core financials in 6 weeks. It includes a 12-month support plan.
- Tailored implementation: a phased project for complex operations, regulated industries, multiple entities or manufacturing, covering discovery, configuration, data migration, testing and role-based training.
Migrations and Upgrades
JourneyTeam moves companies to Business Central from Dynamics GP, Dynamics NAV, QuickBooks, Quicken, NetSuite and other ERP systems, including data cleanup, process redesign, testing and change management.
Project Rescues
JourneyTeam is frequently brought in when Business Central projects stall or previous partners fall short. The team assesses what's working and builds a recovery plan, often without starting over.
Customization and Support
JourneyTeam builds Business Central extensions and integrations designed not to break Microsoft's twice-yearly updates, and provides ongoing Business Central support and optimization after go-live.
Reporting and Analytics
JourneyTeam Analytics for Business Central is a packaged reporting solution built on Microsoft Fabric and Power BI, with pre-built Finance, Sales, Inventory, Purchasing and Manufacturing report packs.
AI and Copilot
JourneyTeam helps Business Central customers adopt Copilot and AI agents, starting with one high-impact workflow. JourneyTeam uses Copilot and agents in its own business, as "customer zero."
Results
- MaxxForce Industrial Tooling moved from QuickBooks to Business Central through Sherpa and cut its monthly close from 13–15 business days to about 10.
- Casper's Ice Cream upgraded from Dynamics NAV to Business Central, eliminating a 3–4 day inventory information lag and more than 15 hours a week of manual order updates.
- Smarter Furnishings implemented Business Central and Dynamics 365 Sales, finishing 30% under budget and cutting quote turnaround by up to 80%.
Beyond ERP
JourneyTeam also implements Dynamics 365 Sales, Customer Service and Contact Center, Microsoft 365 Copilot, Power Platform, Microsoft Fabric, Azure and Microsoft security, so Business Central customers can work with one Microsoft partner across ERP, CRM, data and AI.
Mid-Market (51–500 employees)North AmericaImplementerConsultingMigrationCustomizationIntegrationSupportTrainingReseller
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