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9 Dots Consulting Pte. Ltd.

Microsoft Solutions Partner

Mont Kiara, Malaysia · Asia Pacific

9 Dots Consulting is a regional Microsoft systems integrator and ISV headquartered in Asia, with offices including Malaysia and Singapore. The firm focuses on Microsoft Dynamics 365 ERP, CRM and Business Intelligence implementations across the Asia-Pacific region.

ResellerISVImplementerManaged ServicesConsulting

Partner Level

Solutions Partner

Microsoft certified

Company Size

Mid-Market

51–500 employees

Region

Asia Pacific

Malaysia

Dynamics Products

1

specialisations

About 9 Dots Consulting Pte. Ltd.

9 Dots Consulting is a regional Microsoft systems integrator and ISV headquartered in Asia, with offices including Malaysia and Singapore. The firm focuses on Microsoft Dynamics 365 ERP, CRM and Business Intelligence implementations across the Asia-Pacific region.

9 Dots Consulting Pte. Ltd. is a Microsoft Solutions Partner based in Mont Kiara, Malaysia, serving clients across the Asia Pacific region. They specialise in Dynamics 365 Business Central, and work with organisations in Manufacturing, Financial Services, Distribution.

About 9 Dots Consulting Pte. Ltd.

9 Dots Consulting Group was founded in 2010 and has grown into a regional Microsoft Dynamics partner serving the Asia-Pacific market. The firm operates as both a systems integrator and an independent software vendor (SI-ISV), with offices listed across Singapore, Malaysia, Thailand, Indonesia, South Korea, Vietnam, Hong Kong, China, Japan, Taiwan and India. The team includes more than 100 professionals and supports projects in seven languages, which the company highlights as a differentiator for regional and cross-border ERP rollouts. 9 Dots' core practice areas are Enterprise Resource Planning, Customer Relationship Management and Business Intelligence built on the Microsoft stack: Dynamics 365 Business Central, Dynamics 365 Finance & Operations, Dynamics 365 Sales and Customer Service, plus Power BI and the Power Platform. The firm also publishes an Application Management Services offering for ongoing post-go-live support. The Malaysian entity (9 Dots Consulting Sdn Bhd) is registered as a partner of Jedox, indicating a complementary planning-and-analytics practice alongside core Dynamics ERP work. Public profiles describe 9 Dots as a Microsoft Solutions Partner, and the company markets itself as a leading Microsoft partner in the APAC region.

Services

ImplementationCustomizationIntegrationApplication management servicesTrainingConsultingBusiness intelligence

Products supported

Dynamics 365 Business CentralDynamics 365 Finance & OperationsDynamics 365 SalesDynamics 365 Customer ServicePower BIPower Platform

Industries served

ManufacturingDistributionRetailProfessional services

Certifications

Microsoft Solutions Partner
Profile compiled from public sources (May 2026):
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Inkey IT Solutions Pvt. Ltd.

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Greetings for the day! Microsoft Dynamics 365 Business Central partner specializing in manufacturing and distribution companies with 50–500 employees across multiple industries. We specialize in tax, inventory, manufacturing, warehouse management, integrations and Business Central migrations. We work closely with our customers to design and deliver reliable, scalable technology solutions that solve real business challenges. With a strong focus on quality, clarity, and long‑term value, we ensure every engagement delivers measurable results. Our strenghts: =Business Central implementation =NAV → Business Central migration =QuickBooks → Business Central =Sage → Business Central =GP → Business Central =Manufacturing =Distribution =Warehouse management =Inventory =Financials =Power BI =Shopify/eCommerce integration =EDI =3PL integration =Payroll integrations =Microsoft 365 / Power Platform =Business Central support & managed services

Mid-Market (101–1,000)North America
ConsultingISVImplementer

Products

Dynamics 365 Business CentralPower Platform+10 more
Platinum
Itransition

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Decatur, United States

Itransition is an official Microsoft Dynamics Partner since 2008. The company expertise covers services in Dynamics 365, from consulting to implementation, customization and support. We specialize in delivering business applications on the Dynamics 365 platform across manufacturing, logistics and distribution, retail, and automotive, adding AI capabilities as needed to drive smarter decision-making and automate routine tasks.

Large (1,001–10,000)North America
ImplementerConsultingCustomizationIntegrationMigrationSupportMaintenance

Products

Dynamics 365 FinanceDynamics 365 Business Central+9 more
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Dynamics Square UK Ltd.

Dynamics Square UK Ltd.

London, United Kingdom

Dynamics Square is one of the UK's leading Microsoft Dynamics Partner, and IT consulting service company run by a passionate, professional and highly experienced team for Microsoft Dynamics Business Solutions. We help businesses to innovate and grow by streamlining their finance, operations, customer service, and increase their productivity with Microsoft Business Solutions. Microsoft Dynamics 365 Business Central Microsoft Dynamics 365 Finance & Supply Chain Management Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, Customer Insights) Microsoft Power Platform (Power BI, Power Apps, Power Automate) Microsoft Copilot and AI-powered business applications Microsoft Azure Cloud Services Business Intelligence, Reporting, and Analytics System Integrations and Legacy Modernisation Ongoing Support, Managed Services, and User Training Our commitment to quality, transparency, and customer success has enabled us to build long-term relationships with organisations across the UK and internationally. By combining technical excellence with a customer-first approach, Dynamics Square empowers businesses to improve productivity, increase operational efficiency, strengthen customer relationships, and confidently embrace digital transformation. Whether you're planning your first ERP implementation, upgrading legacy systems, migrating to the cloud, or exploring AI-driven business applications, Dynamics Square UK Ltd. is your trusted Microsoft technology partner for delivering scalable, future-ready business solutions.

Mid-Market (101–1,000)EMEA
ConsultingISVImplementerReseller

Products

Dynamics 365 Business CentralDynamics 365 Finance+11 more

Dynamics 365 Case Studies by 9 Dots Consulting Pte. Ltd.

11 verified stories

Real Dynamics 365 implementations delivered by 9 Dots Consulting Pte. Ltd. — summarised from case studies published on their website, with only the figures the original source reports.

OSM Thome

Shipping & MaritimeGlobalEnterpriseover USD 1 billion annual revenue300+ entities legal

Microsoft Dynamics 365 Finance & Supply Chain Management

Standardised business processes across all regions, improved financial visibility through centralised reporting, increased operational efficiency through workflow automation, and strengthened compliance with localisation features and audit trails.

Challenge: Finance and supply chain processes varied across regional operations; unstructured document management created data loss risks and administrative complexity, and compliance and secure access to sensitive business data required strengthening.

Read more

Solution: Phased rollout of Microsoft Dynamics 365 Finance & Supply Chain Management with Power BI, Power Automate and Microsoft Fabric across 300+ legal entities using a single global template.

Results: Standardised business processes across all regions, improved financial visibility through centralised reporting, increased operational efficiency through workflow automation, and strengthened compliance with localisation features and audit trails.

1000+ users
Original case study ↗

Auric Pacific Group Limited (Sunshine Bakeries)

Food Manufacturing & FMCGSingapore & MalaysiaEnterpriseSGD 400-500 million annual revenue

Legacy systems (unnamed)Microsoft Dynamics 365 Finance & Operations

Streamlined manufacturing and financial operations with real-time data access, improved production efficiency and inventory accuracy, and established a scalable digital foundation for regional growth.

Challenge: Legacy systems limited end-to-end visibility across finance, production and supply chain operations; manual reporting delayed decision-making and reduced operational accuracy, and expansion into Malaysia required a scalable, standardised ERP platform to support a new factory.

Read more

Solution: Implementation of Microsoft Dynamics 365 Finance & Operations to support regional expansion into a new Malaysia factory.

Results: Streamlined manufacturing and financial operations with real-time data access, improved production efficiency and inventory accuracy, and established a scalable digital foundation for regional growth.

Original case study ↗

Canon Medical Systems Malaysia

Medical TechnologyMalaysiaEnterpriseUSD 4 billion+ annual revenue

Microsoft Dynamics 365 Finance & Operations

Enhanced operational efficiency across service management and financial processes and established a robust, future-ready digital foundation for continued growth.

Challenge: Operational efficiency, service management and financial processes required improvement, as existing systems were not supporting business growth and digital transformation.

Read more

Solution: Implementation of Microsoft Dynamics 365 Finance & Operations together with Customer Service and Field Service to streamline operations and enhance customer service.

Results: Enhanced operational efficiency across service management and financial processes and established a robust, future-ready digital foundation for continued growth.

Original case study ↗

Hartalega Holdings Berhad

Manufacturing - Nitrile Gloves & Medical DevicesMalaysiaEnterprise

Legacy systems (unnamed)Microsoft Dynamics 365 Finance & Supply Chain Management

RM14 million

investment

Challenge: Business processes required standardisation before ERP implementation; limited access to real-time information affected decision-making, and legacy systems limited scalability to support future growth.

Read more

Solution: RM14 million upgrade implementing Microsoft Dynamics 365 Finance & Supply Chain Management with Manufacturing, Warehouse Management and Procurement & Sourcing across 800 users.

Results: Standardised core business processes through business process re-engineering, improved operational efficiency with integrated ERP processes, and established a scalable platform to support future business growth and manufacturing transformation.

800 users
Original case study ↗

MDR Limited

Retail & CommerceSingaporeMid-Market11 stores migrated

Modern POSMicrosoft Dynamics 365 Store Commerce

Successfully completed migration across 11 stores, ensured business continuity during the platform transition, and delivered a stable retail commerce platform for ongoing operations.

Challenge: The existing POS platform was approaching its deprecation deadline; retail operations required migration without disruption, and custom POS extensions needed to move to the new platform with compatibility assurance.

Read more

Solution: Migration from Modern POS to Microsoft Dynamics 365 Store Commerce, transitioning customised POS extensions to the new platform while maintaining operational continuity across all 11 stores.

Results: Successfully completed migration across 11 stores, ensured business continuity during the platform transition, and delivered a stable retail commerce platform for ongoing operations.

Original case study ↗

Swee Heng Bakery

Food & Beverage RetailSingaporeMid-Market

Microsoft Dynamics AX

Improved inventory planning and replenishment, increased visibility into sales performance across stores, and reduced manual effort through automated reporting.

Challenge: Inventory planning across bakery outlets needed improvement; manual reporting was replaced with real-time business insights to support growth with an integrated retail ERP platform.

Read more

Solution: Implementation of Microsoft Dynamics AX-based Retail ERP with inventory management and business reporting across bakery outlets.

Results: Improved inventory planning and replenishment, increased visibility into sales performance across stores, and reduced manual effort through automated reporting.

Inventory planning is much better now that we have instant reports on which breads are selling well in each bakery. It saves us time and manpower, making us more efficient.
Original case study ↗

5 more 9 Dots Consulting Pte. Ltd. stories feature in our library. Browse all Dynamics 365 case studies →

Dynamics 365 Products 9 Dots Consulting Pte. Ltd. Specialises In

Dynamics 365 Business Central

Industries 9 Dots Consulting Pte. Ltd. Serves

ManufacturingFinancial ServicesDistributionLogisticsRetailAgricultureHealthcarePublic SectorMediaProfessional ServicesUtilitiesHospitality

Countries 9 Dots Consulting Pte. Ltd. Operates In

MalaysiaIndonesiaSouth KoreaSingaporeThailandVietnam

9 Dots Consulting Pte. Ltd. Partner Details

Partner Level
Microsoft Solutions Partner
Headquartered
Mont Kiara, Malaysia
Region
Asia Pacific
Company Size
Mid-Market (51–500 employees)
Partner Types
Reseller, ISV, Implementer, Managed Services, Consulting
Countries
Malaysia, Indonesia, South Korea, Singapore, Thailand, Vietnam

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Frequently Asked Questions About 9 Dots Consulting Pte. Ltd.

What Dynamics 365 products does 9 Dots Consulting Pte. Ltd. specialise in?
9 Dots Consulting Pte. Ltd. specialises in Dynamics 365 Business Central. As a Microsoft Solutions Partner, they have demonstrated expertise across 1 Dynamics 365 product.
Where is 9 Dots Consulting Pte. Ltd. headquartered?
9 Dots Consulting Pte. Ltd. is headquartered in Mont Kiara, Malaysia, serving clients across the Asia Pacific region.
What industries does 9 Dots Consulting Pte. Ltd. serve?
9 Dots Consulting Pte. Ltd. works with organisations across Manufacturing, Financial Services, Distribution, Logistics, Retail, Agriculture, Healthcare, Public Sector, Media, Professional Services, Utilities, Hospitality. Their industry expertise allows them to deliver tailored Dynamics 365 implementations for each sector.
What type of Dynamics 365 partner is 9 Dots Consulting Pte. Ltd.?
9 Dots Consulting Pte. Ltd. is a Microsoft Solutions Partner, offering Reseller, ISV, Implementer, Managed Services, Consulting services. They are a mid-market-sized organisation.
What countries does 9 Dots Consulting Pte. Ltd. operate in?
9 Dots Consulting Pte. Ltd. operates in Malaysia, Indonesia, South Korea, Singapore, Thailand, Vietnam, providing Dynamics 365 consulting and implementation services across 6 countries.

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This profile was compiled from publicly available information and has not been claimed by 9 Dots Consulting Pte. Ltd..