Decision Resources, Inc.

Solution: Decision Resources implemented Infor CloudSuite Industrial with EDI integration via SPS Commerce and a custom Magento e-commerce integration built on Decision Resources' DataBridge, automating order processing from lead to cash.

Results: Manual order re-keying was eliminated through EDI automation, and the company now produces over one million cookies daily with 91% of revenue coming from the commercial wholesale and retail channel, following annual sales that had quadrupled over five years.

“Prior to CloudSuite, we were limited in our ability to use EDI with our customers. Now, we are trying to get as many customers as possible to place orders via EDI because it is completely integrated with our system.”

Solution: Decision Resources implemented Infor CloudSuite Industrial version 10 as the company's centralized ERP and integrated Baus Systems as a third-party direct-store-delivery tool.

Results: The finance department's month-end close time was cut from roughly two weeks to three days after the centralized system replaced the prior patchwork of disconnected tools.

“We will be able to continue to grow into this system. It is very future-forward.”

Solution: Decision Resources upgraded Holmatro to CloudSuite Industrial 10 in four months, converting the Access databases into native ERP reports and training and testing end users so they could manage their own data and workflows directly.

Results: The four-month upgrade replaced more than 100 siloed Access databases with native ERP reporting and shifted data ownership from IT to end users, who the company says are now happier in addition to the productivity gains observed.

“I'm sure productivity has increased, and we've seen many other benefits. But, most importantly, our employees are happier.”

Solution: Decision Resources implemented SyteLine's Capable-to-Promise APS functionality after Vortex Valves collected more than two years of detailed labor and capacity constraint data to support it.

Results: Vortex Valves now delivers a 24-hour turnaround on customer quotes with accurate, real-time ship dates, on a system prepared for the company's expansion from a single site to a multi-site ERP setup.

“We have a 24-hour turnaround on quotes, and can deliver our customers an accurate ship date immediately.”

Solution: Decision Resources implemented Infor CloudSuite Industrial on the Mongoose development platform, customizing customer forms and building distinct pricing models across five customer categories: Commercial, Industrial, OEM, Distributors and Residential.

Results: The new platform consolidated customer information and pricing logic across five distinct customer categories onto a single cloud-based system, replacing the unsupported legacy tool with modern manufacturing and warehouse management capability.

“Working with Decision Resources was great. They have a solid crew that covers every aspect of the product.”

Solution: Decision Resources consolidated the multiple separate installations into a single, unified CloudSuite Industrial environment, upgrading to the latest version and eliminating unnecessary customizations along the way.

Results: A single unified CloudSuite Industrial system now supports the entire 25-plus-company, 2,100-plus-employee Ellwood organization, with an IT staff of just 19 able to support and maintain it across the group.

“This allows my IT staff of only 19 to support and maintain the system across the entire Ellwood organization.”