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Certinia (FinancialForce)

premium

by Certinia

ERP built on Salesforce for professional services

CloudProfessional Services · Software / SaaS

Starting price

$100/user/mo

per user / mo

Company size

251–1,000–1,001–5,000 employees

ideal fit

Go-live

3–7 months

typical timeline

Total project cost

$100K–$500K

software + implementation

Best for: Professional services firms already on Salesforce

1,600+ services firms run financials and PSA natively on Salesforce

Pros & Cons

Runs natively on Salesforce platform — single data model with CRM

Best-in-class professional services automation (PSA)

Real-time project profitability and resource planning

Seamless Salesforce ecosystem and AppExchange integrations

Requires Salesforce licenses on top of Certinia

No manufacturing, warehouse, or asset management

Not suited for product-based businesses

Total cost is high when including Salesforce platform fees

Module Strengths

Finance & Accounting
Supply Chain
CRM
HR & Payroll
Project Management
Inventory Management
Procurement
Business Intelligence
Field Service

●●● Strong  ·  ●●○ Moderate  ·  ●○○ Basic

View full pricing, implementation costs & get a quote

Certinia (FinancialForce) Screenshots

All Certinia (FinancialForce) Resources

financialforce-erp-system-solutions-enterprise-resource-planning-software

FinancialForce

VendorFinancialForce
Release Date2000
Target Market51-1000 Employees / $5-100M Revenue
Deployment✅ Cloud, ❌ On-Premise

WHAT IS FINANCIALFORCE?

FinancialForce ERP is a cloud-based customer-centric, end-to-end enterprise resource planning solution built on the Salesforce platform that provides powerful tools for managing projects, finances and operations.

FinancialForce Cloud ERP is a part of the Salesforce family of product and is built on the salesforce.com platform, uses the same user interface, security and data model as Salesforce and integrates with other Salesforce products, making it a flexible and scalable solution for businesses of all sizes which gives users the ability to customize the software to meet their specific needs.

FinancialForce ERP is a scalable and flexible solution that can be customized to meet the specific needs of your business. It is a complete financial management software that includes accounting, invoicing, and expense management.

FinancialForce offers a complete set of enterprise-grade features so you can take advantage of the power of the Salesforce1 Platform. FinancialForce ERP is a complete solution for businesses that want to streamline their financial and operational processes. It offers a suite of features and tools to streamline financial operations in one centralized system and improve visibility into business performance, including:

  • Accounting
  • General ledger
  • Billing/Invoicing
  • Order Management
  • Project Management
  • Warehouse Management
  • Shipping & Distribution
  • Supply Chain Management
  • Service and Support
  • Purchasing & Procurement
  • Accounts payable/receivable
  • Financial analytics/reporting
  • Business intelligence and forecasting
  • Assets and inventory management

In addition to financial management, the system offers a robust set of features including supply chain management, project management, customer relationship management (CRM), and human resources.

Due to its integration with Salesforce products, you can easily extend your solution as your business grows.

What sets FinancialForce ERP apart from the competition is our advanced User Experience (UX). Software is designed with the user in mind, and it shows. From an easy-to-use interface to powerful features that can save you time and money.

Modules & Features List

Accounting & Finance

The FinancialForce ERP accounting and finance module offers a complete set of tools and features to help businesses manage their finances in a more efficient and effective manner.

This module offers, accounts receivable and payable, cash management, Credit Management, fixed asset management, general ledger, budgeting & forecasting, banking and cash management.

Subscription & Usage Billing

The FinancialForce ERP subscription and usage billing module helps businesses automate their billing processes and manage their subscription-based revenue streams in a more effective and efficient manner.

This includes support for recurring, usage-based, and one-time billing, as well as collections, and payments.

Project Management

FinancialForce provides robust features for project management which include resource management, portfolio management, risk management and time tracking. The capabilities of FinancialForce project management enable professional services companies to streamline their project management and delivery processes by integrating deeply with finance and accounting plus the customer record.

Revenue Management

The FinancialForce ERP financial planning and analysis module offers a complete set of tools and features to help businesses plan and analyze their financial performance.

This module includes financial statements, financial ratios, financial modeling, from quote-to-cash to revenue recognition.

Financial Planning & Analysis

The FinancialForce ERP financial planning and analysis module offers a complete set of tools and features to help businesses plan and analyze their financial performance.

This includes financial statements, financial ratios, and financial modeling, from invoicing and billing to financial reporting and analysis.

Human Resources

The FinancialForce ERP human resources module offers a complete set of tools and features to help businesses manage their human resources in a more efficient and effective manner.

Human Resources module includes features such as employee self-service, support for employee onboarding, benefits administration, time and attendance, and performance management.

Procurement

The FinancialForce ERP procurement module offers a complete set of tools and features to help businesses manage their procurement processes, from requisition to receipt.

Procurement module includes features such as supplier management, contract management, and requisition management, purchase orders, and suppliers.

Quality Management

The FinancialForce ERP quality management module offers a complete set of tools and features to help businesses manage their quality assurance processes from inspection and testing to corrective and preventive action in a more efficient and effective manner.

Quality Management module includes support for quality plans, quality audits, quality control, quality assurance and defect tracking,

Order & Inventory Management

The FinancialForce ERP order and inventory management module offers a complete set of tools and features to help businesses manage their orders and inventory in a more efficient and effective manner.

This includes support for sales orders, purchase orders, stock & warehouse management and inventory control, from order entry and fulfillment to stock management and replenishment.

ERP Analytics & Reporting

The FinancialForce ERP Analytics & Reporting module offers a complete set of tools for analyzing and reporting on your ERP data, from data visualization and dashboards to financial and operational reporting.

This includes support for financial statements, custom reports, operational reports, report builder, dashboards, KPIs and analytics.

ERP Communities

The FinancialForce ERP Communities module offers a complete set of tools for manage your ERP community, from online forums and social media to user groups and online training.

ERP communities module offers features to help businesses connect and collaborate with other FinancialForce ERP users, support for forums, blogs, and user groups.

See how Certinia (FinancialForce) compares

Compare features, pricing, and modules with other leading ERP systems side by side.

Compare Certinia (FinancialForce)

Pros & Cons

Pros:

FinancialForce ERP is built on the Salesforce1 Platform and offers a number of features and benefits, including:

  • FinancialForce ERP is cloud-based, so it is always up-to-date.
  • Single platform for managing all your financial processes.
  • The only cloud accounting and financials solution that is native to the Salesforce1 Platform.
  • The platform operates in a similar way to Salesforce, so customizing and reporting are easy and quick to learn.
  • Eliminates the need for multiple siloed systems.
  • Streamlines financial operations and improves efficiency.
  • Reduces IT costs and complexity.
  • Enhances visibility into your business and provides actionable insights.
  • Improves decision-making with real-time data.
  • Enables faster closing of books and reporting.
  • Provides a complete view of your customer's financial journey.
  • It offers a pay-as-you-go pricing model, so you can start small and scale up as your business grows.
  • FinancialForce ERP offers a free Cloud ERP Demo, so businesses can try it before committing to it.

Cons:

  • This solution is not available for on-premise deployment.
  • One of the main disadvantages of FinancialForce ERP is that it can be difficult to migrate from an on-premise ERP system to the cloud-based system.
  • Implementation process might take time.
  • Like other ERP solutions, it’s not cost-effective solution. The subscription-based pricing model means that you will need to pay for all the features you use, even if you only use a small portion of them.
  • Customization of FinancialForce ERP may require the help of a Salesforce consultant.
  • The system can be complex to configure and customize, so you'll need to have a team of experienced IT professionals on hand to help you.

Industry Fit

FinancialForce applications help companies of all sizes around the world. From enterprise giant like Hewlett Packard Enterprise (HPE), Salesforce, Net Smart, Star leaf, University of Houston, IGX Global to small companies like Revolution group, White springs, IntraPay etc.

FinancialForce ERP help companies in many different industries including professional services, business services, high-tech, healthcare services, energy and oil, financial services, education, legal, manufacturing, public sector and government, consumer products, nonprofit, transportation, telecommunications, engineering and much more.

History

FinancialForce ERP was founded in 2009 in San Francisco, CA, USA. The company was started by former Salesforce.com executives, Jeremy Roche & Debbie Ashton, with a mission to provide a complete ERP solution on the Salesforce Platform. and was acquired by Salesforce in 2014.

FinancialForce ERP was designed to be an integrated ERP solution for salesforce.com customers. The solution offers a complete suite of enterprise resource planning tools, including financials, supply chain management, and human resources. FinancialForce ERP was built on the Force.com platform and uses the Salesforce.com Single Sign-On (SSO) authentication system.

FinancialForce ERP is available in a variety of languages, including English, German, French, Spanish and Japanese. FinancialForce ERP has a number of features that make it unique among ERP solutions. FinancialForce ERP includes a number of industry-specific applications, such as for manufacturing, professional services, and healthcare.

FinancialForce ERP has been recognized as a leader in the enterprise resource planning space, and is the only cloud-based ERP solution to be named a Leader in both the Gartner and Forrester Wave reports. The company is backed by Salesforce Ventures, Technology Crossover Ventures, Advent International and UNIT4.

Deployment Options

FinancialForce develops ERP software for Force.com, which is built on the premier cloud computing platform, a Platform as a Service (PaaS) offering from Salesforce.com.

FINANCIALFORCE GUIDE PRICING & DEMO

FinancialForce User Interface (UI)

Dashboards and views of FinancialForce can be tailored based on the user accessing the system, allowing for the user interface to be made as simple as necessary for each of your system users.

Frequently Asked Questions (FAQ)

How can FinancialForce ERP help my business?

FinancialForce ERP can help businesses streamline their financial and operational processes, improve visibility into their data, and make better decisions across the organization.

FinancialForce ERP can help your business in many ways, including:

  • Automating and streamlining your financial and accounting processes.
  • Providing real-time visibility into your financial status and performance.
  • Helping managers in forecasting and budgeting for the future.
  • Allowing you to customize your applications to fit your specific needs.

What are the main features of FinancialForce ERP?

FinancialForce ERP provides a complete set of financial management features, including accounting, budgeting, forecasting, and reporting. The solution also offers a comprehensive set of human resources management features, including employee self-service, time and attendance, and benefits administration.

Additionally, FinancialForce ERP includes supply chain management features such as inventory management, procurement, order management and customer relationship management (CRM).

What are the benefits of using FinancialForce ERP?

FinancialForce ERP provides a number of benefits for organizations, including the following: - Reduced IT costs: FinancialForce ERP is a cloud-based solution, which means there are no upfront hardware or software costs. Additionally, the solution is delivered as a service, so there are no maintenance or support costs.

  • Increased flexibility

FinancialForce ERP is highly configurable and can be tailored to meet the specific needs of your organization.

  • Improved visibility

FinancialForce ERP provides real-time visibility into business data, which helps organizations make better informed decisions.

  • Enhanced collaboration

FinancialForce ERP promotes collaboration between different departments and helps organizations work more efficiently.

Is training required to use FinancialForce ERP?

No, training is not required to use the software. The solution is designed to be user-friendly and easy to use. However, FinancialForce offers comprehensive training and support to help organization.

Is FinancialForce ERP easy to use?

Yes, it is easy to use. ERP solution specially designed for the business users and does not require any technical expertise, however FinancialForce support team is always there to help its customers 24x7.

FinancialForce ERP vs other ERP solutions?

FinancialForce ERP is different from other ERP solutions in many ways, it is built on the Salesforce Platform, which gives users the flexibility to customize their applications to fit their specific needs. FinancialForce ERP includes a number of features that can help businesses improve their financial management, including real-time financial visibility, financial forecasting and budgeting, and streamlined financial processes.

Can FinancialForce ERP be integrated with other systems?

Yes, FinancialForce ERP can be integrated with other systems,

This software can be integrated with various CRM and accounting solutions. Including Salesforce applications, such as Sales Cloud and Service Cloud. This allows businesses to extend their ERP system to include other Salesforce features and tools.

Is FinancialForce ERP available in my country?

FinancialForce ERP is available in many countries around the world.

What are the system requirements for FinancialForce?

FinancialForce ERP is cloud=base solution, just requires a Salesforce account, so no high-end servers and IT staff required to install and manage. Users need an internet connection to access the solution from anywhere using their web browser on desktops, laptops, or mobile devices.

Who can use FinancialForce ERP?

FinancialForce ERP is designed for small, medium-sized businesses and large enterprises.

How much does FinancialForce ERP cost?

FinancialForce ERP is a subscription-based solution, so the cost will vary depending on the number of users and the features you require, you can pay as you grow.

Is FinancialForce ERP suitable for small businesses?

Yes, FinancialForce ERP is suitable for small businesses. The ERP solution is easy to use and fully customizable to meet the specific needs of your organization. Additionally, because of its scalability, it can grow with your business.

FinancialForce Is Now Certinia

In October 2022, FinancialForce was rebranded as Certinia. The rebrand reflects the company's evolution from a financial management tool into a comprehensive services-centric ERP platform built natively on Salesforce.

Key things to know about the rebrand:

  • Same platform, new name — All FinancialForce products continue under the Certinia brand
  • Same Salesforce foundation — Certinia remains 100% built on the Salesforce Platform
  • Expanded focus — The Certinia brand emphasises the full platform: Financial Management, Professional Services Automation (PSA), Customer Success and ERP
  • Investment — Backed by Technology Crossover Ventures, Advent International and Salesforce Ventures

If you are evaluating FinancialForce, search for Certinia for the most current product information and pricing.

Salesforce-Native Value Proposition

Certinia's biggest differentiator is that it is 100% built on the Salesforce Platform. This means:

  • Single data model — Customer, opportunity, project and financial data all live on one platform
  • Unified security — Salesforce profiles, roles and sharing rules apply across CRM and ERP
  • No integration — Zero middleware required between CRM (Sales Cloud/Service Cloud) and ERP/PSA
  • Salesforce AI (Einstein) — AI capabilities flow across both CRM and ERP data
  • AppExchange ecosystem — Access to thousands of Salesforce-native add-ons
  • Familiar UX — Users who know Salesforce already know how to navigate Certinia

This makes Certinia the ideal choice for organisations that have already invested heavily in Salesforce and want to extend it into financials and project management without adding a separate ERP.

PSA Comparison: Certinia vs Sage Intacct vs NetSuite

For professional services firms evaluating PSA and financial management platforms:

FeatureCertinia (PSA)Sage Intacct + 3rd-party PSANetSuite SuiteProjects
PlatformSalesforce-nativeStandalone + integrationsOracle cloud
CRM IntegrationNative (Sales Cloud)Via API/middlewareBuilt-in CRM
Resource ManagementExcellentVia partner toolsGood
Project AccountingExcellentExcellent (Intacct strength)Good
Revenue RecognitionASC 606 nativeASC 606 nativeASC 606 (add-on)
Best ForSalesforce-heavy PS firmsFinance-first PS firmsFull-suite ERP needs
PricingCustom (Salesforce-based)$15K+/yr base$999/mo + users

FinancialForce Competitors

Alternatives to Consider

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