Microsoft Dynamics Pricing & Costs

How much does Microsoft Dynamics 365 cost?

Microsoft Dynamics 365 can cost anywhere from $100,000 to tens of millions of dollars to implement and the cost will depend on a number of factors.

How does Microsoft Dynamics 365 pricing work?

Here's a general breakdown of the components that typically influence the pricing:

Individual Applications:

• Dynamics 365 Sales: Tailored for sales processes, pricing may vary based on the features you need. There are usually several plans available—such as Professional, Enterprise, and Premium—that offer different sets of capabilities at varying prices.

• Dynamics 365 Customer Service: Just like the Sales app, Customer Service also comes in various plans like Professional and Enterprise, each offering different functionalities.

• Dynamics 365 Field Service: This application focuses on service calls and maintenance jobs, offering various plans as well.

• Dynamics 365 Finance, Supply Chain Management, and more: These applications generally have specialized pricing, targeting larger enterprises that need extensive functionality.

Bundled Plans:

• Dynamics 365 Customer Engagement Plan: This bundle typically includes Sales, Customer Service, Field Service, and a few other apps at a discounted rate compared to purchasing them individually.

• Dynamics 365 Unified Operations Plan: This usually includes Finance and Operations apps and is more focused on ERP (Enterprise Resource Planning) functionalities.

• Dynamics 365 Plan: This is a more comprehensive option that may include both Customer Engagement and Unified Operations apps at a discounted rate.

Add-Ons and Customizations:

• Additional Storage: Extra database storage is usually not included in the base price.

• Additional Instances: More sandbox and production environments can be purchased.

• Premium Support: Premium support packages can be purchased separately.

• Third-Party Add-Ons: External modules or custom developments are usually extra and not included in the base price.

User Licenses:

• Full Users: These are users who will be heavily reliant on the apps and will need access to all features. They are usually more expensive.

• Team Members: These are lighter users who might need to view data or run reports but don't need full functionality. They are usually cheaper.

Subscription Model:

• Monthly or Annual Billing: Depending on your contract, you might pay monthly or annually, sometimes with a discount for annual commitments.

Microsoft Dynamics 365 Price List: