LG
LEGO Group
Retail
- Seamless e-commerce customer experience
- No downtime on webshop
- Simplified sales tax
Vertex Case Studies5 Customer Stories & Results
Walmart, Novartis, Patagonia and LEGO Group are among the 5 companies with published Vertex stories. Most run it alongside SAP S/4HANA, and Retail is the most common industry. Filter by industry or ERP below to find companies like yours.
5 customer storiesUpdated September 2026
5
Customer stories
SAP S/4HANA
#1 ERP alongside
Retail
#1 industry
Germany
#1 country
Industries
- Retail3 (60%)
- Healthcare1 (20%)
- Manufacturing1 (20%)
Vertex customer success stories
Each story records the challenge, what Vertex replaced, the ERP it runs alongside and the results the vendor reported. Filter to find companies like yours.
Enterprise
P
Patagonia
Retail
- Seamless omnichannel customer experience
- In-store and online integration
W
Walmart
Retail
- Scalable tax engine
- 100 million visits/month support
- Marketplace growth enablement
BG
Brückner Group
Manufacturing · Germany
- Global e-invoicing implementation
- Compliance readiness
N
Novartis
Healthcare
Runs with SAP S/4HANA
- Tax clarity
- Simplified compliance
- Improved performance
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Where this data comes from
These stories are summarised from Vertex, Inc.'s own published customer stories, with the customer, industry, prior system and stated ERP extracted from each page. Figures are the vendor's claims and are not independently verified by ERP Research — treat them as directional, and ask for references covering your industry and ERP when you shortlist. Every card links to its original source.