Veeva Vault QMS
by Veeva Systems · Healthcare & Life Sciences
Cloud QMS for life sciences managing deviations, CAPA, complaints, audits and change control.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
- Founded
- 2007
- Headquarters
- Pleasanton, California, United States
Overview
Veeva Vault QMS is a cloud-based quality management system built on Veeva's Vault Platform for biopharma, medical device and other life sciences companies. It is part of Veeva's broader Quality Cloud suite, which also includes QualityDocs, Training, Validation Management, LIMS and EHS applications that share the same underlying platform and data model.
The system provides configured, best-practice workflows for core quality processes: deviations, internal and external audits, complaints, lab investigations (OOS/OOT), change control and CAPA. Quality events can automatically trigger related deviations or CAPAs, automatic linkage between related records surfaces recurring patterns, and dashboards aggregate deviation, investigation, CAPA and audit data. Veeva names customers including GSK, Sanofi, Boehringer Ingelheim and Moderna.
Vault QMS connects to other Veeva Vault applications, such as RIM (regulatory) for change-control coordination and Safety for complaint intake, and exposes an open Vault API that customers and partners use to build integrations with adjacent systems, including ERP and LIMS platforms — though Veeva does not publish a certified ERP connector for Vault QMS.
Modules & capabilities
Veeva Vault QMS covers 12 of 54 capabilities we track in this category (+1 partial)
22%- Document version control & approval workflowsNot evidenced
- Electronic signaturesNot evidenced
- Training linked to document changesNot evidenced
- Training records & competency trackingNot evidenced
- SOP authoring & controlNot evidenced
- Collaborative document authoringNot evidenced
- Role-based document access controlNot evidenced
“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
Common use cases
- Running deviation and CAPA processes across multiple manufacturing sites with linked root-cause data
- Managing internal and external audits with findings that flow directly into CAPA
- Triaging customer complaints and auto-generating deviations or CAPAs when needed
- Coordinating regulatory change control between quality and regulatory affairs teams via the Quality-RIM connection
- Giving external contract manufacturers or suppliers real-time access to investigations and corrective actions
- Consolidating quality data for biopharma, CDMO and medical device organizations on one Vault Platform
- Building self-serve reporting dashboards that aggregate deviations, CAPAs, audits and complaints
Strengths & considerations
Strengths
- Single Vault Platform shared across QMS, QualityDocs, Training, LIMS, Validation Management and EHS, so quality records, documents and training share one data model
- Automatic linkage between related quality events (deviations, CAPAs, complaints, audit findings) surfaces patterns instead of treating each record in isolation
- Real-time external partner access lets CDMOs and suppliers collaborate directly on investigations and corrective actions
- Backed by Veeva's life-sciences-only focus and large installed base among biopharma, CDMO and MedTech companies
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Full Veeva Vault QMS pricing breakdown — cost at 25/100/500 seats, competitor rates & FAQs
Pricing is not published; cost depends on which Quality Cloud applications (QMS, QualityDocs, Training, LIMS, etc.) and user counts are licensed. Get an independent shortlist with pricing guidance below.
What does Veeva Vault QMS cost?
Veeva Vault QMS prices by quote, like most of this category. Here is what actually drives your number — and what to ask before you get one.
9 of the 12 vendors we track in this category publish no list price at all.
Technical & security
- Hosting
- SaaS (multi-tenant Vault Platform)
- Compliance
- 21 CFR Part 11
- Mobile app
- Yes
About the vendor
- Founded
- 2007
- Headquarters
- Pleasanton, California, United States
- Employees
- ~7,900
- Ownership
- Public (NYSE: VEEV)
- Notable customers
- GSK, Sanofi, Boehringer Ingelheim, Moderna
Alternatives to Veeva Vault QMS in Healthcare & Life Sciences
Veeva Vault QMS — frequently asked questions
Is Veeva Vault QMS validated for GxP use?
Yes. Vault QMS is built for GxP-regulated life sciences processes and supports 21 CFR Part 11 electronic records and signatures requirements with full audit trails.
What quality processes does Vault QMS cover?
It provides configured workflows for deviations, internal and external audits, complaints, lab investigations (OOS/OOT), change control and CAPA, with automatic linkage between related quality events.
Does Vault QMS integrate with SAP or other ERP systems?
Veeva does not publish a certified ERP connector for Vault QMS; integration with ERP systems such as SAP is typically built through the open Vault API for batch release and master data workflows.
What other Veeva applications does QMS connect to?
Vault QMS shares the Vault Platform with QualityDocs, Training, LIMS, Validation Management and EHS, and connects to Veeva RIM for change-control coordination and Veeva Safety for complaint handling.
Who uses Veeva Vault QMS?
Biopharma companies, CDMOs, generic drug manufacturers and medical device companies, including customers such as GSK, Sanofi, Boehringer Ingelheim and Moderna.
Compare Veeva Vault QMS head-to-head
The Healthcare & Life Sciences Buyer's Guide
Before you commit to Veeva Vault QMS, see how it sits against the 12 healthcare & life sciences systems we track — on capability, ERP integration depth and what each one actually charges for.
Healthcare & Life Sciences Buyer's Guide
12 systems compared · 2026
ERP Research
- Veeva Vault QMS compared side-by-side with 11 alternatives
- ERP integration checklist — what to verify before you shortlist
- The pricing questions that change the quote
- A Veeva Vault QMS evaluation brief, included with the guide
Healthcare & Life Sciences Buyer's Guide
Get pricing for Veeva Vault QMS
Veeva Vault QMS doesn't publish a price. Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what it should cost you — and which alternatives are worth quoting alongside it.