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Smart IP&O

by Smart Software · Demand & Supply Planning

Demand forecasting and inventory optimization platform that integrates with ERP systems.

Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.

Works with
EpicorOracle NetSuiteMicrosoft Dynamics 365 Business CentralSAPOracle ERPSageInforJD Edwards
Deployment
Cloud
Company size
Mid-market, Enterprise
Pricing
Subscription (quote-based)
Founded
1981
Headquarters
Belmont, Massachusetts, USA

Overview

Smart IP&O (Inventory Planning & Optimization) is a cloud-native digital supply chain platform from Smart Software for demand forecasting, demand planning, and inventory optimization. It is delivered as an integrated set of native web applications spanning statistical and probabilistic forecasting, consensus demand planning, stocking-policy optimization, and operational analytics, intended to replace spreadsheet-based planning with a single collaborative environment. The platform applies probabilistic modeling to project the full range of likely future demand and lead-time outcomes, with methods designed to handle intermittent and hard-to-forecast items such as spare parts and MRO inventory.

The suite is built around three core applications: Smart Demand Planner for statistical forecasting and multi-level consensus planning, Smart Inventory Optimization for prescribing reorder points, order quantities, safety stock, and min/max policies tuned to target service levels and cost, and Smart Operational Analytics for reporting and BI on inventory and forecast performance. Planners can run what-if scenarios that compare service levels, fill rates, holding costs, and ordering costs against benchmarks before committing to new stocking policies.

Smart IP&O is designed to sit alongside an existing ERP rather than replace it. It offers native connectors for Epicor, NetSuite, and Microsoft Dynamics (AX, NAV, 365 Business Central), and supports file-based import/export integration with effectively any ERP, including SAP, Oracle ERP, Sage, Infor, JD Edwards, and PeopleSoft. Forecasts and optimized stocking parameters generated in the platform can be written back to the source ERP. The company, founded in 1981 and headquartered in Belmont, Massachusetts, entered an agreement to be acquired by Epicor Software.

Screenshots & demo

Demo video from the vendor's YouTube channel. Screenshots sourced from Smart Software.

Modules & capabilities

Smart IP&O covers 19 of 62 capabilities we track in this category

31%
  • Statistical & machine-learning forecasting
    Not evidenced
  • Automatic best-fit model selectionAutomatic selection of the most appropriate forecast model per item
    Core strength
  • Demand sensing
    Not evidenced
  • Outlier & anomaly detection
    Supported
  • Seasonality & trend detection
    Supported
  • New-product / cold-start forecasting
    Not evidenced
  • Promotion & event demand modeling
    Not evidenced
  • Forecast accuracy & bias reporting
    Supported
  • Causal & external-signal modeling
    Not evidenced
  • Probabilistic / range-based forecastingProbabilistic modeling that projects a range of likely future demand
    Core strength

“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.

Common use cases

  • Reducing excess inventory while protecting target service levels
  • Forecasting intermittent demand for spare parts and MRO inventory
  • Replacing spreadsheet-based forecasting and reorder-point calculations
  • Multi-location and multi-echelon stock planning
  • Setting and maintaining ERP planning parameters (min/max, safety stock, ROP)
  • Running consensus demand plans across sales, operations, and finance
  • Service-level vs. holding-cost tradeoff analysis under budget constraints

Strengths & considerations

Strengths

  • Probabilistic methods designed specifically for intermittent and hard-to-forecast demand
  • Prescribes optimal service levels rather than requiring planners to assign them manually
  • Native, certified connectors for Epicor, NetSuite, and Microsoft Dynamics
  • Writes optimized forecasts and stocking parameters back into the source ERP
  • Long operating history in demand planning, founded in 1981

Considerations

  • Reviewers note reporting features have room for improvement
  • No free version or free trial offered
  • Integration with ERPs outside the native connector list relies on file-based import/export rather than a real-time API
  • Focused on demand and inventory planning rather than broader supply-chain execution or S&OP suites

ERP integrations

Certified marketplace app
Bi-directionalSales historyItem masterForecasts

Smart IP&O listed on Microsoft AppSource; also covers Dynamics AX and NAV per vendor materials.

Prebuilt connector
Bi-directionalSales historyPlanning parametersForecastsStocking policies

Certified Epicor ERP integration; Smart Software is an Epicor Platinum Partner. Receives planning parameters/forecasts from Epicor and returns optimized forecasts and stocking policies.

Prebuilt connector
Bi-directionalSales historyItem master

Native NetSuite integration cited among Smart IP&O's supported connectors on the platform page.

File-based
Bi-directionalSales historyItem master

File-based cross-platform integration with SAP's ERP suite, per vendor's dedicated SAP integration page.

File-based
Bi-directionalSales historyItem master

Vendor lists Sage (including Sage X3) as supported via import/export integration.

File-based
Bi-directionalSales historyItem master

Vendor lists Infor as supported via import/export integration.

Connector details independently verified against vendor marketplaces and documentation; last checked 2026-08-11.

Pricing

Model
Subscription (quote-based)
Starting price
$1,000/month (per Capterra listing)
Free trial
No

No free version or free trial. Pricing is quote-based; contact vendor for a quotation. Get an independent shortlist with pricing guidance below.

Technical & security

Hosting
Amazon Web Services (AWS)
Compliance
SOC 2 Type 2

About the vendor

Founded
1981
Headquarters
Belmont, Massachusetts, USA
Ownership
Entered agreement to be acquired by Epicor Software
Notable customers
Disney, Arizona Public Service, Ameren, American Red Cross

Alternatives to Smart IP&O in Demand & Supply Planning

Smart IP&O — frequently asked questions

Does Smart IP&O replace my ERP?

No. It is a planning layer that sits alongside an existing ERP, pulling demand and inventory data in and writing optimized forecasts and stocking parameters back out. It supports native connectors for Epicor, NetSuite, and Microsoft Dynamics, and file-based integration with most other ERPs including SAP, Oracle, and Sage.

Is there a free trial?

No. Smart Software does not offer a free version or a free trial. Pricing is quote-based; a Capterra listing references a starting price of $1,000 per month.

What makes it suitable for spare parts and intermittent demand?

The platform uses probabilistic forecasting methods built to handle intermittent and sparse demand patterns, which conventional time-series methods often forecast poorly, making it a fit for MRO and aftermarket service inventory.

How is it deployed and is it secure?

Smart IP&O is a cloud-native SaaS application hosted on AWS. The company maintains annual SOC 2 Type 2 compliance covering Security, Availability, Processing Integrity, and Confidentiality.

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